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When You Arrive: Certification Prep Classes


Prior to taking this certification Prep Course, you should have already applied for a certification (either CSTE or CSQA). The CBOK (Common Body of Knowledge) booklet should be purchased as part of your application. Please bring your CBOK with you to the prep course.

In addition, a Prep Course training manual will be provided by the instructor.


If you are attending the QUEST Conference and staying at the Westin Chicago North Shore Hotel, transportation will be provided to the Allstate Insurance Campus on Monday and Tuesday. A QAI shuttle bus will be available at 7:30 AM at the main entrance of the Westin hotel. A QAI shuttle bus will be available at 4:30 PM at the entrance of the Allstate West Plaza building to return you to the Westin hotel. If you are not attending the conference, it is your responsibility to find your own transportation to Allstate.

Location and Directions

Allstate Insurance Campus - West Plaza
3100 Sanders Road
Northbrook, IL 60062
Phone: 847-402-5000


  • From I-294: exit Willow Road west, proceed to Sanders Road and turn south.
  • From the East: follow Willow Road mile east of I-294 to Sanders Road and turn south.
  • From the West: To avoid construction on Palatine Road take Euclid or Dundee.  If you use Euclid, turn left on Milwaukee Ave and then turn right on Sanders.  From Dundee, turn right on Sanders and go through the intersection of Willow and Sanders.
Proceed on Sanders to Allstate West Plaza main entrance located on the west side of Sanders Road just south of Winkleman Road. Follow signs to parking on the upper deck.

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Parking at the Allstate West Campus is free. There is no need to check in with the parking lot guard unless you have questions with directions, just drive through and follow the signs to the upper deck parking.

Arrival and Check-In

Upon arrival, check in with the guard at the front desk and you will be met and escorted to the training room. Please plan to arrive between 8:00 am - 8:15 am. The guard will have you wait for the escort to arrive at 8:15 am.

Snacks and Lunch

A continental breakfast and afternoon snack/beverage will be provided as part of the prep course. Lunch will be on your own at the Allstate cafeteria located in the same building as the prep course.

Dress Code

The dress attire at QUEST is business casual.

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When You Arrive: General Attendees | Speakers | Exhibitor | Manager's Workshop | Prep-Course Attendees

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