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Quality Management Solution (QMS): Putting It All Together
Barbara Martens, Compuware Corporation

Track 5: 11:30 - 12:30

Testing professionals are faced with managing and controlling various testing assets: requirements, test cases, execution results, test coverage, and more.  Reporting the status of these assets and the resulting metrics can be an overwhelming.  Compuware's QM Solution provides a foundation for managing all measures and metrics involved in software testing while supplying a link between the testing assets, monitoring and reporting progress, testing coverage, and defects.  The Compuware QM Solution provides a workflow mechanism that is web based and can be used by your testing and development staff.  The tool offers predefined reports that can be customized and a drag and drop interface that eases adoption of the toolset.  Barbara will provide an overview of the QM Solution and will discuss Compuware's Best Practices for Testing that are exemplified within this tool.  Barbara will also cover several types of measures, the metrics that are associated with them, and will discuss how they can be best used within your organization. 

About the speaker...
Barbara Martens has over thirty years of experience in the Information Technology industry.  She has worked as a program manager, project manager, and testing manager and coordinator in the financial services, manufacturing, communications, and utility industries.  Barbara has significant background in project management, methodologies, and training.  Her interest in software testing, program and project management, and measurement and metrics has blended into a solid view of successful IT management overall.  Barbara is currently the Solutions Director for the Schaumburg Compuware branch.

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Software Reliability and Testing: Know When to Say When
Dale Brenneman, McCabe Software

Track 5:  1:30 - 2:30

Software reliability must be considered for all software assets.  Some or all parts of a component or application may have greater reliability risk due to factors such as business, safety, mission criticality, high complexity, recent change, or a history of high defect rates.  Automated tools can assist in analyzing such factors, including that of high complexity.  Once the level of risk associated with various parts of a component or application is identified, determinations must be made as to what degree of testing should be applied.  That is, the test manager must Know When to Say When - what testing to perform and when to stop.  Test completion criteria for software requiring high reliability should include not only the completion of functional and requirements based tests, but also defect rates and code coverage.  Automated tools can assist with this analysis at various levels.  Join Dale as he discusses how to define the criteria that will help to determine just how much testing is enough.

About the speaker...
Dale Brenneman has been in the software development industry for 30 years.  He has been with McCabe Software since 1997.  Dale has served as a manager of development, testing, and services organizations and has held roles as programmer, tester, QA specialist, and consultant.  He has worked for the federal government, a major industry contractor for NASA, and a software product vendor.  He has experience across many application areas including communications, orbital flight, and governmental administrative systems.  He has worked with multiple development and testing tools providing source code analysis, test coverage, and performance analysis.  Dale has presented and led training on a number of topics, including structured programming, software optimization, and software analysis and test tool usage.

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Quality Assurance for the Enterprise: The Power of Keyword Driven Testing
Joshua W. Burton, PhD, IBM Rational

Track 5: 3:00 - 4:00

With keyword driven testing, a test can be created that is maintained with only minor updates, even when the application in question requires significant changes.  This means that business domain experts can perform testing activities more independently ensuring greater productivity in the quality assurance function to help match the speed of the business.  IBM Rational Manual Tester (RMT) improves manual test reuse and modularity by implementing keyword driven testing.  It provides an innovative solution to the ad hoc nature of hands-on verification techniques that can be a high investment, low return activity.  The tool also leverages the skills of the entire testing team by combining both manual and automated tests through integration with the Rational Functional Tester (RFT).  Come to Jessica's session to learn more about keyword driven testing and the IBM Rational toolset that helps a testing team implement this cost and time saving approach.

About the Speaker...
During his eleven years in the software industry, Joshua Burton has worked on every side of the quality assurance problem, as a test tool developer and as a test designer.  Joshua provides practical guidance, mentoring, and field support for customer testing solutions.  He has published two technical articles on the diagnosis and correction of runtime memory errors, and has implemented memory management strategies for sustained uptime in critical telecom, aerospace, and financial applications on a variety of platforms.  Since joining IBM Rational in 2000, Joshua has focused on testing as a discipline within the Rational Unified Process (RUP) and has contributed to notable functional and load testing successes at a variety of organizations.  Prior to 1997, Joshua worked as a theoretical physicist.  He holds an adjunct appointment at Northwestern University as a visiting scientist.

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Application Quality and Performance Testing
Dan Knapp, HP Software

Track 5: 10:15 - 11:15

Do miscommunications and different priorities between subject-matter experts and quality engineers result in time-consuming test re-work?  Does limited subject-matter expert involvement during testing lead to defects and breakdowns in your critical business processes?  Are defects found in production instead of by your functional testing team - hurting your group's credibility?  Do you need a solution that streamlines the creation and maintenance of both manual and automated test cases? HP Business Process Testing software is comprehensive, role-based test design software that overcomes these challenges and bridges the quality chasm between your subject-matter experts and quality engineers. HP Business Process Testing is web-based, so your subject-matter experts can build, drive, and execute manual and automated tests without any programming knowledge.   It reduces the overhead for test maintenance and combines test automation and documentation into a single effort.

About the speaker...
Dan Knapp is a Solution Architect for HP Software specializing in quality management.  He has more than twelve years of experience in the IT industry encompassing consulting, project management, and technical sales.  Much of this experience includes the use of HP technology to implement best practices revolving around application quality and performance.

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A Testing Revolution: New Tools from Microsoft
Ed Glas, Microsoft Corporation

Track 5:  11:30-12:30

Microsoft is developing a new set of tools for testing aimed at making general testers more effective by facilitating the management, analysis, development, and execution of the testing process. This toolset will enable testers to better leverage automation in their projects through efficient collaboration between QA and the rest of the extended development team throughout the application lifecycle. Consistent and reliable creation of actionable bugs via automatic data gathering is made possible. The toolset assists in ensuring requirements and code are adequately and transparently tested, ultimately answering the question "Can we release?" Finally, and most importantly, Microsoft's new testing tool offering will foster community through partnership and an extensible platform. Come to Ed's session to learn more about this exciting new product.

About the speaker...
As Group Manager in Microsoft's Team Test group, Ed Glas is a driving force behind Microsoft's venture into the testing tool arena.  Ed's team created the web and load testing features in Visual Studio 2005 and 2008, and he is a leading contributor to the design and implementation of the new testing tools Microsoft is currently developing.  Prior to working at Microsoft, Ed co-founded HAHT Software and worked at startups OneTree Software, maker of Microsoft Source Safe, and Q+E software.

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Test What Matters: The Benefits of Aligning Requirements and Testing
Renato Quedas, Borland

Track 5: 1:30 - 2:30

Every organization intends to deliver applications that meet business needs and most test their applications to some degree before going live.  Unfortunately, it's a rare event to see these two critical processes linked, much less well-aligned.  That's where things go wrong.  The application doesn't meet expectations, users don't like it, and no one adopts it.  This can mean massive rework and, ultimately, loss of revenue, reputation, or competitive advantage.  Join Renato in a discussion that explores how organizations have turned tactical, reactive testing teams into integrated strategic development partners.  You will learn how Requirements-Based Testing (RBT) provides a unified process that improves the quality of software projects by aligning cross-functional development teams, how to implement RBT so you can make the most of your current requirements and test management investments, and Borland's approach to RBT.  Come experience a day in the life of an RBT-focused team.

About the speaker...
Renato Quedas has over twelve years of consulting, training, and sales experience with Borland and related technologies.  During the last six years, he has worked in Latin America helping customers implement Borland Solutions to support their Requirements Management, Configuration Management, and Testing Management practices.  Before joining Borland, Renato was a founder and Technical Director of ATC (Advanced Training Center) a Brazilian consulting and training services company specializing in Software Development Lifecycle processes and Borland technologies. ATC was acquired by Borland in 2001.   Renato also has a wide range of technical publications and presentations to his credit.

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A Helping Hand for Manual Testers
Gregory M. Sengpiel, Original Software

Track 5: 3:00 - 4:00

Despite the vast amounts of money that has been spent on the purchase of software test automation tools to improve the software quality process and deliver savings in time and reduce business risk, surveys show that in 2008 80% of all testing is still being performed manually. Across the board it seems that the original automation promise of "quicker and better" have not been realized and, in many cases, the situation has worsened.  Although manual testing is often time consuming, laborious, repetitive, and costly, it is a fact of testing life that it is here to stay. Yet there has been nothing to help the vast number of manual testers...until now. TestDrive-Assist from Original Software has been specifically designed to aid manual testers and promises to revolutionize the way manual testing is carried out and to cut the time needed for manual testing in half.

About the speaker...
Greg Sengpiel serves as General Manager for the Americas for Original Software.  He spearheads the company's continued expansion in the US and North American market managing a team of industry certified professionals who provide sales, marketing, technical support, and customer care. Original Software's customer base includes large enterprise and mid-market clients across a broad range of industries.  Greg joined Original Software in early 2006.  His career includes senior management and executive sales roles with CompuCom Systems Inc., SunGard Data Systems, and Hitachi Computer Products.  Greg's expertise in networking systems, business continuity, and technology services culminates in risk management for IT.   He brings over twenty years of sales and marketing experience in the information technology industry. Greg graduated from the University of Arizona, Tucson.

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