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QUEST Chicago 2008
Last updated: 05/05/2009

When You Arrive for General Attendees

Location and Directions

Westin Lombard Yorktown Center
70 Yorktown Center
Lombard, Illinois 60148
Phone: (630) 719-8000

Driving from O’Hare Airport

  1. Start out going EAST on Chicago O'Hare International Airport toward I-190/Kennedy Expressway. Chicago O'Hare International Airport becomes I-190 E/Kennedy Expressway East.
  2. Take the I-294/Tri State Tollway exit, EXIT 1D, toward INDIANA.
  3. Merge onto I-294 South/Tri State Tollway South (Toll Required).
  4. Take the I-88/East-West Tollway exit toward AURORA.
  5. Merge onto I-88 West/East-West Tollway West (Toll Required).
  6. Take the Highland Ave exit.
  7. Turn SLIGHT RIGHT onto Highland Ave.
  8. Turn RIGHT onto Yorktown Convenience Ctr.
  9. Turn LEFT onto Yorktown Shopping Ctr.


Parking at the Westin Lombard hotel is free. There are parking lots in front and on the south side of the hotel. There is a parking garage in the back. There is ample parking space available

Arrival and On-Site Registration

The registration desk will be open daily beginning at 7:00 AM in the main hallway outside of Grand Ballroom J (convention center area to the left of the main hotel entrance). It will also be open on Tuesday evening until 7:00 PM during the Welcome Reception. Please stop by the speaker registration desk for your registrant’s package and conference badge.

For the Monday classes and Tuesday tutorials, please plan to arrive by no later than 8:00 AM to check-in and locate your class or tutorial room. Tutorials start at 8:30 AM. Continental breakfast is available at 7:30 AM.

For the Wednesday, Thursday, and Friday conference, the Exhibitor EXPO opens at 7:30 AM and general session announcements begin at 8:15 AM. Continental breakfast is available at 7:30 AM.

Dress Code

The dress attire QUEST is business casual.

Schedule of Events

As part of your on-site registration packet, you will receive a copy of QUEST Magazine, your complete guide to all QUEST sessions and social events. A PDF version of QUEST Magazine can be downloaded by visiting http://www.qaiquest.org/chicago/magazine.html to help you plan your QUEST experience before your arrival.

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To be environmental friendly, copies of presentation slides WILL NOT be distributed in the track breakout sessions nor the EXPO Theatre. Handouts will only be provided to you for the Monday classes and Tuesday tutorials. You have the option to print PDF's of the session presentations (Wednesday through Friday) from a secured page of the QUEST Chicago website and may bring your own handouts to the conference.

Lunch Roundtable Discussions and Expert Chats

During Wednesday’s lunch, topics will be posted at the lunch tables so that you can meet people who are interested in the same topic to informally discuss the topic and share your experiences and knowledge with fellow QUEST attendees.  Please join the table of the topic of your choice.

During Thursday’s lunch, expert chat signs will be posted at some of the lunch tables, to indicate the tables where you can find one or more QUEST speakers for an informal chat or to ask specific questions.

Coaching Sessions

If you would like to have a  one-on-one coaching session with a QUEST speaker, please check the available coaches list in your QUEST portfolio and stop by the registration desk to sign up for a coaching session.

QUEST Business Cards

For your convenience, you will find a set of business cards with your contact information printed in your QUEST portfolio.  You can use these business cards to drop off at the exhibitor booths to be entered into their prize drawings. The exhibitors will keep these cards and may use them for marketing purposes.

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Social Events

While at QUEST be sure to join in the fun at three great social events. Pre-registration is required for the Wednesday evening event.

Tuesday Welcome Reception
Sponsored by Chicago Quality Assurance Association (CQAA)
This reception is open to all conference attendees and is included in the registration fee. This event provides an opportunity to meet fellow conference attendees in an informal setting with refreshments served.  Information will be provided to help out-of-town guests become familiar with the Chicago area. The room location at the Westin Lombard Yorktown Center Hotel will be announced.

Wednesday Attendee Appreciation Night at the Sears Tower Metropolitan Club
Sponsored by Microsoft Corporation
This fun, relaxing, and memorable evening is complimentary to all conference attendees. An evening at the Metropolitan Club will provide a spectacular view of Chicago from the 66th floor of the Sears Tower. Drinks, dinner, and live entertainment provide a great social setting for having fun and networking. Optional tickets can be purchased for $12 to visit the Sears Tower Skydeck at 1,353 feet which provides an amazing 40-50 mile view. Tickets to bring a guest can also be purchased for $100.

Thursday Exhibitors Wine and Cheese Reception and Raffles

Sponsored by the EXPO Exhibitors
The closing event of the Exhibitors EXPO will be a Wine and Cheese Reception that is open to all conference attendees. This is a great opportunity to meet with the exhibitors in a social setting and to network with fellow conference attendees. The main event at this reception will be the raffle of exhibitors' prizes. There is also a surprise entertainment planned for this reception that you will not want to miss! The room location at the Westin Lombard Yorktown Center Hotel will be announced.

If you have any questions, please contact:
Francine Chase
Conference Manager

QAI Global Institute
2101 Park Center Drive, Suite 200
Orlando, FL 32835-7614
Phone: 866-724-6013 ext. 129
Fax: 407-363-1112
Email: fchase@qaiworldwide.org

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