We live in a world where “change” is business as usual. You may only see your team two or three times a year, but need to implement a new testing process. Change happens in the companies we work for and in our departments, as well as in our daily lives. Yolonda provides an overview of how to implement QA process changes within a globally distributed team using John Kotter’s 8 Step Change Model. She discusses the required skills of a person leading such a change which include: attitude, knowledge, team building, networking, negotiation, communication, influencing, trustworthiness, persistence, and patience, as well as the role of the Test Manager implementing change.

Join Yolonda and learn how to implement change in your organization.


Yolonda Kennedy is a result driven manager with over 14 years of experience in quality assurance, project management, QA process methodology development, and the full software development lifecycle. She has proven ability to drive organizational change to maximize processes and deliver quality systems. She currently serves as a Test Architect for Anthem. Prior to Anthem, Yolonda worked for PepsiCo where she was a key player in developing the Enterprise Test Center of Excellence. Yolonda holds an MBA in Information Technology and a number of testing and quality certifications. Yolonda is a frequent speaker at QA and testing conferences.