The rapid pace of market driven changes today forces organizations to confront the traditional time versus cost versus quality conflict constantly.  The Quality Management/Assurance/ Testing organization is under pressure to deliver low incident products in continuously shrinking development timelines. To succeed in the new marketplace, some enterprises need to establish world-leading quality assurance (QA) functions while others may need to implement small-scale change.   Are you frustrated with how testing and quality is viewed within your organization?  Do you feel that the expectations for performance from the testing organization are not aligned with reality?  Do you wish you had the mechanism to affect change or maybe even transform your organization? Whether you desire small changes or a truly transformative organization, effecting change utilizes principles and methodologies that can be applied.  Join Clyneice to get practical hands-on techniques for changing organizations.

  • Prioritize opportunities for improvement
  • Identify cultural barriers to change
  • Map out a strategy for transformation


Clyneice Chaney brings over 20 years of testing, quality assurance and process improvement experience. Clyneice holds certifications from American Society for Quality as a Certified Quality Manager, Quality Assurance Institute’s Certified Quality Analyst, and Project Management Institute’s Professional Project Manager. She has participated as an examiner for state quality awards for Georgia and Virginia. Focusing on process improvement and procedure development in the software testing and quality assurance areas, Clyneice has successfully lead process improvement, methodology development, and reengineering projects for organizations wishing to improve their software development, testing processes, and tool implementation. Clyneice has presented technical papers at the Software Engineering Institute: SEPG Conference, American Society for Quality: Quality Manager’s conference, Quality Assurance Institute International Testing Conference, International Conference on Software Process Improvement and Software Test and Performance Testing Conferences.