QUEST Conference Webinars
The QUEST Conference and EXPO is the best source for new technologies and proven methods for Quality Engineered Software and Testing. In the months leading up to each QUEST Conference, QAI Global Institute is proud to host a series on complimentary webinars focused on a variety of important topics in software quality and testing. Each webinar in this exclusive series will be presented live by a featured QUEST speaker – providing expert insights to assist IT, QA, and Software Testing professionals in the field. We invite you to participate in any or all of the webinars, and join us at the QUEST Conference to continue the conversation! Live webinars are available through both desktop and select mobile devices. Once you register for a webinar, you will receive a confirmation email with a link to join the event. View system requirements in advance to ensure you that your desktop or mobile device is ready to connect with the event.
Time to Cut the Cord
View Recorded Webinar | Download Presentation Slides Quality Assurance organizations faces tough challenges managing the mobile devices needed to get the job done every day. Existing tools can force you to tie precious devices to a single machine and then pass them around physically when it’s time to share or collaborate. This eliminates efficiency in resource utilization and can impact test coverage. We’ll discuss what makes mobile so different than other types of testing from an environmental and process standpoint and general strategies for recapturing that lost efficiency.
- USB-tethering of devices for use by developers, QA, and support professionals diminishes team agility.
- Without devices under management as part of a highly available infrastructure, DevOps efficiencies can evaporate in mobility.
- Considerations for types of mobile testing and the wisest places to spend your time.
About the speaker
Dan McFall is a seasoned, knowledgeable software professional with extensive experience spanning mobility, manual and automated mobile testing, secure test device management, private cloud, Agile software development and technical support. Currently, Dan is the vice president of mobility solutions at Mobile Labs, a leading provider of mobile testing and secure test device management solutions. In his role, Dan works with global organizations to improve their development and QA processes around mobile device and application testing. Dan is a graduate of the Georgia Institute of Technology with a degree in Industrial and Systems Engineering.
“Metrics: The Force Awakens”, with Joseph Ours
View Recorded Webinar | Download Presentation Slides It is often said, “You cannot improve what you cannot measure.” That statement has led to a proliferation of measure and metrics gather programs throughout history. In software testing, metrics are used frequently to inform stakeholders regarding the quality and/or progress of testing in a project. Many time metrics are presented in visual form in order to tell a compelling story – often to influence decision making. That makes metrics a life force in the universe of quality assurance. In this presentation, we will discuss some common quality assurance and testing metrics and demonstrate how the force can be manipulated for good and evil. For those with ill intent, they will learn how to manipulate the metrics for their own purposes. For those pure of heart, they will learn how to see past the visual and defend against the dark arts.
Learning Objectives: Key learning points will be:
- The purpose of metrics
- How to display metrics to tell your story
- How to spot when someone is being told an inaccurate story with metrics
About the speaker
Joseph Ours draws on 15 years of experience providing executive-level leadership while managing high profile initiatives with a demonstrated ability to lead people toward successful delivery. Throughout his diverse career, he has built a solid reputation as a thought leader who exhibits a results-driven business approach and exceptional ability to achieve success. He is a strong leader in business processes with a proven history of providing project and portfolio management of large technology initiatives. Joseph brings both a strategic and tactical thought process to solving IT related issues. He holds bachelor’s degrees in electronic engineering technology and technical management in addition to a Master’s of Business Administration.
“Enterprise Agility Starts with Healthy Teams, How Healthy is YOUR Agile Team?”, with Sally Elatta.
Everyone wants metrics, but which ones really matter? Which metrics can help you ‘actually’ get better and give you visibility into the health of your teams? Take a deeper dive with our dynamic Agile Expert, Sally Elatta, as she walks you through the top 5 metrics you need to be looking at and how you can create a continuous growth process where teams, programs and portfolios are getting better quarter after quarter. All the attendees shall have access to download the powerful TeamHealth radar and try it with your own teams! Learning Objectives: At the end of the webinar, you should be able to answer the following:
- How do you really measure TeamHealth and what metrics should you look for?
- How to create a continuous growth process that is predictable and measurable.
- Appreciate the powerful TeamHealth radar.
About the speaker
Sally is dynamic consultant, trainer and coach who is passionate about transforming people, teams and organizations. Her unique mix of technical, business, leadership, and soft skills help her transform individuals at all levels. Sally has developed a unique set of results-driven training workshops that use real world best practices.
“Why Test Automation Fails”, with Jim Trentadue, Ranorex.
Challenges in automation which testers face often lead to subsequent failures. Learn how to respond to these common challenges by developing a solid business case for increased automation adoption by engaging manual testers in the testing organization, being technology agnostic, and stabilizing test scripts regardless of applications changes. Learn Jim Trentadue’s explanations of a variety of automation perceptions and myths:
- The perception of significantly increased time and people to implement automation.
- The myth that once automation is achieved, testers will not be needed.
- The myth that automation scripts will serve all the testing needs for an application.
- The perception that developers and testers can add automation to a project without additional time, resources or training.
- The belief that anyone can implement automation.
About the speaker
Jim Trentadue has over 15 years of experience as a coordinator/manager in the software testing field. He has filled various roles in testing over his career, focusing on test execution, automation, management, environment management, standards deployment, and test tool implementation. In the area of offshore testing, Jim has worked with multiple large firms on developing and coordinating cohesive relationships. Jim has presented at numerous industry conferences including the Rational Development Conference, IIST, and QAI chapter meetings. Jim has acted as a substitute teacher at the University of South Florida’s software testing class, mentoring students on the testing industry and trends for establishing future job searches and continued training.
“Enterprise Agile Failure Modes and Solutions”, with Hillel Glazer, Entinex Inc.
Agile adoption holds so much promise it sounds too good to be true. Often transformation efforts to adopt agile get off to impressive starts. Pilot projects typically succeed and enthusiasm is high. However, when moving towards broader adoption and attempting to institutionalize sustained agile practices, the successes of the pilot efforts fade into the past and organizations find themselves frustrated with poor traction and increased headaches. These experiences are often accompanied by a slide in process maturity from what were prior accomplishments with establishing standard process assets and tools. These challenges not only appear among companies transitioning to agile, they even appear among companies who have never used anything but agile. So if agile is so great, holds so much promise and seems to succeed with so many teams, what causes these problems? Shouldn’t agile have solved them? The webinar will begin by introducing a framework for understanding different types of companies and how these differences are critical to successful transition to (or use of) agile methods at scale. Companies have differing delivery constraints and business drivers that are likely working against even the best of agile transformation. Next we will explore a strategy for establishing an end state vision and an operational model to guide transformation. Finally, we’ll define an approach for incrementally introducing change, measuring outcomes, and sustaining the change once things really get going and keep them going at scale.
About the speaker
Hillel Glazer is the founder, Principal, CEO, and “all-around Performance Jedi” of Entinex, Inc., a Baltimore, MD-based management consulting firm made up of aerospace (and other) engineers. Hillel is an internationally recognized authority on bringing lean and agile values and principles into the regulated world, and he was selected as a Fellow of the Lean Systems Society in its inaugural fellows induction. Hillel and his company have close ties to the CMMI Institute at Carnegie Mellon University in Pittsburgh, where he serves as an advisor on ways to bring together CMMI (Capability Maturity Model) process improvement models that create high-performance, high-maturity cultures, with lean and agile practices. He is the author of the 2011 book, “High Performance Operations,” and has written widely on the subject of high performance systems, models and organizations including the world’s first peer-reviewed, professionally edited article on CMM and Agile in 2001 as well as the SEI’s first official Technical Report on Agile and CMMI in 2008.
“You Want to Use SCRUM, You Are Told To Use CMMI– How They Can Work Together Elegantly”, with Neil Potter, The Process Group
If you are a software engineer or IT professional, your group has very likely shown a strong interest in reducing costs, improving quality and productivity. Your group might also have looked at various pre-packaged frameworks, such as Agile (e.g., Scrum and Extreme Programming), CMMI and Six Sigma. At first glance, each of these frameworks might look at odds with each other, making it difficult to use two or more. This typically occurs because much of the information shared regarding these frameworks is from un-researched opinions and failure stories, rather than understanding the specifics of each framework. Each framework can be implemented successfully depending on how much care is placed on its implementation. In this session, CMMI and Scrum are compared since they are two of the most commonly used frameworks and groups frequently struggle with using them together.
About the speaker
Neil has been working in the software application and IT fields since 1985 helping companies improve their performance. He has 28 years of experience in software and process engineering. Neil Potter is co-founder of The Process Group, a company formed in 1990 that consults on process improvement, CMMI, Scrum, software engineering and project management. Neil is a CMMI-Institute certified lead appraiser for SCAMPI appraisals, Intro to CMMI instructor (development and services), Six Sigma Greenbelt and Certified Scrum Master. Hands-on workshops on Scrum/CMMI/requirements/planning/estimation/inspection/supplier management Facilitation and organizational change He has a B.Sc. in Computer Science from the University of Essex (UK) and is the co-author of Making Process Improvement Work – A Concise Action Guide for Software Managers and Practitioners, Addison-Wesley (2002), and Making Process Improvement Work for Service Organizations, Addison-Wesley (2012).
“Agile Resiliency: How CMMI will make Agile Thrive and Survive”, with Jeff Dalton
Large corporations and the Federal government are increasingly directing software developers to “be agile,” but business practices related to marketing, procurement, project management, and systems definition are anything but. While more developers are living in an agile world, the business continues to live in waterfall surroundings. It’s not a conflict that is easily resolved, but there is opportunity to take control of the debate. Why not embrace both?
About the speaker
Jeff Dalton is Broadsword’s President, Certified Lead Appraiser, CMMI Instructor, ScrumMaster and author of “agileCMMI,” Broadsword’s leading methodology for incremental and iterative process improvement. He is Chairman of the CMMI Institute’s Partner Advisory Board and President of the Great Lakes Software Process Improvement Network (GL-SPIN).
“Automated Software Testing: Practices that Yield Positive Results”, with Elfriede Dustin, IDT
This webinar describes various automated software testing practices that have yielded the positive results required of an automated test program. We will provide proven examples of best practices in a scriptless automated testing environment using image-based capture. Not only is it important that a capable automated software testing solution is used to meet specific automated testing requirements, but also that the appropriate capture techniques are applied. Often too much time is spent on automated software testing maintenance. This webinar will provide workaround suggestions and ideas for avoiding maintenance difficulties that can lead to shelved automated software testing solutions. You will also gain insight to the ideal requirements an automated testing solution should meet in order to be able to implement the proposed selected best practices.
About the speaker
Elfriede Dustin has over 20 years of IT experience implementing effective testing strategies both on government and commercial programs. She is the author or co-author of six books related to Software Testing, including Effective Software Testing, Automated Software Testing, Quality Web Systems, and The Art of Software Security Testing. Elfriede has implemented automated testing methodologies as an Internal SQA consultant at Symantec, worked as an Assistant Director for Integrated Testing at the IRS Modernization Efforts, built test teams as a QA Director for BNA Software, and was the QA Manager for the Coast Guard MOISE program. Her goal is to continue to help further automated software testing advances.
“Career Planning for Agile QA”, with Bill Rinko-Gay, Agile Integrity, LLC
Bill Rinko-Gay will present Career Planning for Agile QA. Based on Bill’s experience with Agile transformations and his many years in Quality Assurance, Bill will discuss what QA professionals can do to ensure that they have the right skills for employment as the computing industry transforms itself to Agile methods. Join this webinar and gain insight to how QA is different when software is developed with Agile methods and how to adapt QA to popular Agile management and development tools. You will learn key characteristics of the Agile QA professional and what skills should be acquired or enhanced. Attendees will be able to adjust training and career plans to take the move to Agile into account.
About the speaker
Bill Rinko-Gay is the founder and Contributing Member of Agile Integrity, LLC. Currently, Bill is working as a Transformation Agent and ScrumMaster for Macmillan Higher Education. Bill has been involved in Software Test and Quality Assurance since 1982 when he began testing command and control software for orbiting satellites for the US Air Force. Since leaving the DOD, Bill has worked on projects in defense, computer manufacturing, publishing, network security, financial, state and local governments. Beginning his fourth decade in the field, Bill is still improving techniques to allow teams to produce excellence. His most recent work is in Scrum and agile quality assurance, improving software quality in the 21st century. A regular speaker and trainer for QAI affiliate organizations, Bill currently holds PMP and Certified ScrumMaster certifications.
“Software Quality Metrics Do’s and Don’ts”, with Philip Lew, XBOSoft
Don’t just measure and track progress and then deliver reports that no one reads. This webinar discusses some of the most common mistakes in using metrics. The primary take away is to learn from the mistakes of others, particularly where to use and not use metrics to measure your testing and QA efforts. The last thing you want is to measure the wrong thing and create unwanted behavior. With knowledge of what not to do, we’ll then dive into how to develop a measurements and metrics framework that aligns with the organization’s business objectives. This means taking on a manager’s viewpoint so that your metrics don’t just measure testing progress, but also measure product quality and how it impacts an organization’s bottom line. As part of the webinar, we’ll discuss a variety of metrics that can be used to track work effort with results and enable you to plan and forecast your testing needs.
About the speaker
With extensive experience in a variety of management and technical positions in software development and product management, today, Philip Lew leads XBOSoft’s (www.xbosoft.com) direction and strategy as their CEO. His Ph.D. research in software quality and usability resulted in several IEEE and ACM journal publications. Philip has also been published in a number of trade journals. He has presented at numerous trade and academic conferences and in the past 20 years and has worked with hundreds of organizations to assess the quality of their software, examine software quality processes, and set forth measurement plans to improve software quality using systematic methods. He received his Bachelor of Science and Master of Engineering degrees in Operations Research from Cornell University. His post-doctorate research focuses on software quality and usability measurement.
“Avoiding Common Performance Test Planning Pitfalls”, with Vic Soder, Deloitte Consulting
In large scale application implementation and integration projects, there are often well-intentioned performance test plans established to demonstrate readiness for a production go-live. Unfortunately, what numerous projects have experienced is that even with a formal performance test plan, a strong set of performance testing tools, and a team of well-trained performance test execution staff, the results of a formal performance test and analysis program often come up short of expectations. In this webinar, Vic will discuss a variety of challenges that must be planned for – and overcome – to ensure that a performance testing program is successful. These include having a representative and dedicated performance testing environment, a fully functioning application with production-like test data and identification and impact of workloads. Learn how to overcome these and other challenge in performance testing.
About the speaker
Vic Soder is a Director with Deloitte Consulting LLP’s Systems Integration service line, with over 20 years of experience in Deloitte’s Technology practices. He leads Deloitte’s national Application Performance Center of Expertise, specializing in application performance, system sizing, and capacity planning advisory services. Vic has provided performance and capacity planning services to a wide variety of large clients in multiple industries. He previously worked in positions with Boole & Babbage and the Institute for Software Engineering, and holds a B.S. degree in Mathematical Sciences from Stanford University.