Building a Test Center of Excellence (TCOE) means navigating through the “white water” of an organization’s technology, processes, and people. In this presentation, Paul Trompeter discloses the need, challenges, and a roadmap for a successful implementation. It is based upon Paul’s experiences having established and managed more than a dozen TCOEs in small to large size organizations in several domains – banking, healthcare payer, PBMs, entertainment, and automotive. During the presentation you will learn how to determine the need for a TCOE and gain insights into the challenges that you might expect and how to effectively mitigate them. Also addressed are the phases of the Roadmap for establishing and growing a successful TCOE and the way to know when you are done. Join Paul for a proven roadmap for establishing and growing a Test Center of Excellence that meets the needs of your organization.


Paul Trompeter has a broad range of experience in the computer industry at a variety of companies including Litton, Motorola, Hewlett-Packard (Tandem Computers), Network Appliance, SDT, WellPoint, Technicolor, and GDI InfoTech. Prior to moving into the testing arena, he held positions as a development programmer and manager, a project manager, and a program manager. For the last twenty years, however, Paul has been directing enterprise-wide and global SQA and test efforts spanning many industries including aerospace, manufacturing, entertainment, financial, and healthcare. Paul holds degrees in math, technology management, and organizational change. He has published journal articles and has participated in pre-publication reviews for several books. Paul has also successfully conducted business in many counties across the globe including those in Asia, South America, Central America, and Europe.