Jeff Hall, Henry Schein Practice Solutions

Jeff Hall graduated from Brigham Young University and has more than 20 years of experience as a Software Quality Assurance Engineer and Manager. Jeff is also ISTQB Certified and a Senior Member of ASQ.

QUEST 2014 Conference and EXPO Sessions:

Workshop: Defect Prioritization an Agile Approach

Thursday, April 10: 3:30 PM – 5:00 PM

Defects are a time consuming part of every company’s development cycle. How we deal with defects can vary greatly from company to company, department to department. Defect review meetings are costly in both time and dollars and getting the defect from reporting by customers to development teams in a timely fashion is critical. In this tutorial, a new way of dealing with defects from prioritization to resolution is presented and explained. You will learn about the new agile defects resolution process in detail, its origins, history, and how it relates to risk management and FMEA.  Each defect rating will be explained as well as how it can be integrated with process tools such as TFS or Version One.  Finally, resolution and response will be covered.  Join John and Jeff for a fun learning session and learn an agile method for handling defects.

  • Participate in a detailed overview of the new agile defects resolution process
  • Learn the implementation explanation of each defect rating and how to integrate these wit process tools
  • Understand the resolution and response explanation of each defect