With 25-years of management consulting experience in IT process and quality transformation, Jim Mondi is AVP and Global Head of Cognizant’s Process and Quality Consulting practice, focused on high-end process and quality transformation value propositions for new and existing customers. Prior to joining Cognizant, Jim worked as a VP for Testing at a Financial Services Organization, accountable for quality for an enterprise program transformation. Earlier, Jim was a practice lead and senior executive at Tier-One consultancy and Diamond Management Consultants, leading strategic process and quality initiatives at Fortune 500 companies. Jim holds a BS in Industrial Engineering from the University of Illinois and a MBA from the University of Chicago.
QUEST 2014 Conference and EXPO Sessions:
Burgeoning customer expectations coupled with rapidly changing business environment are stumping the most time-honored IT strategies. Proliferation of new age consumer centric SMAC (Social, Mobile, Analytics and Cloud) technologies and agile IT models are disrupting the traditional ways of business delivery. These tectonic shifts are asking for a rethink of traditional software testing practices. In order to be relevant for tomorrow, enterprise quality has to go beyond software testing. Next-age testing will be driven with an engineering led outlook to assure end to end business processes. Using a collaborative, integrated and predictive approach, the end objective of quality assurance will be to assure all apps deliver world class user experience as against finding defects.