Clyneice Chaney, Quality Squared

Clyneice Chaney brings over 20 years of testing, quality assurance and process improvement experience. Clyneice holds certifications from American Society for Quality as a Certified Quality Manager, Quality Assurance Institute’s Certified Quality Analyst, and Project Management Institute’s Professional Project Manager. She has participated as an examiner for state quality awards for Georgia and Virginia. Focusing on process improvement and procedure development in the software testing and quality assurance areas, Clyneice has successfully lead process improvement, methodology development, and reengineering projects for organizations wishing to improve their software development, testing processes, and tool implementation. Clyneice has presented technical papers at the Software Engineering Institute: SEPG Conference, American Society for Quality: Quality Manager’s conference, Quality Assurance Institute International Testing Conference, International Conference on Software Process Improvement and Software Test and Performance Testing Conferences.

QUEST 2014 Conference and EXPO Sessions:

Half-Day Tutorial: Risk Based Test Management

Tuesday, April 8: 1:00 PM – 4:30 PM

Risk management is a key component of doing business in any industry.  But what about testing managers?  What risks are associated with managing the test portion of a software development project, and how can they be minimized? What happens to testing projects when the manager doesn’t address potential risks?  Testing managers are faced with meeting tighter deadlines while still delivering products that meet customer requirements.  It is the greatest challenge testers face today. Formulating answers to age-old questions like “What should we test?” and “How long do we test?” requires different strategies in fast-paced environments.  Risk based test management is about identifying which testing activities are important for a particular release and how much of the potential activities should be done.  It’s about managing the testing tasks in a schedule that optimizes the available resources and addresses the risks of not meeting the desired testing schedule.  Join Clyneice to learn a risk management approach tailored for testing managers and leads, providing the necessary techniques and tools for managing testing risk.

  • Understand standard definition and approaches for risk
  • Discover how to use testing-specific checklists designed to assess risks relative to testing projects
  • Explore methods for using the output of a test project risk assessment  to create an approach for test project management
  • Learn measurement and reporting techniques to provide relevant test project status

Workshop: Outsourced Testing: How to Monitor Contractor Performance

Thursday, April 10: 3:30 PM – 5:00 PM

In this age of offshore, near shore, and outsourced testing, who is monitoring performance outcomes? How do you assess if you are getting the service results you paid for?  Is there a “best” or “better” way to measure performance in service contracts?  Contractor performance is a new area for many testing and quality managers but supplier management is not.  This workshop provides test managers best practices that can lead to more effective measurements of expected and actual performance outcomes.  Quality assessments in a performance-based environment represent a significant shift from the more traditional scrutiny of process compliance to measuring outcomes.   This workshop addresses issues related to measuring supplier efforts in a performance-based environment, determining what a “good job” looks like, and identifying key problem areas and best practices to assess whether or not outcomes are being achieved.

  • Discover cornerstones of performance measurement and surveillance
  • Explore issues in measurement in a performance-based environment
  • Learn what to measure, how to measure, as well as tips on identifying outcomes

Presentation: Test Planning versus Test Strategy: Are they the Same?

Wednesday, April 9: 11:00 AM – 12:00 PM

We’ve all heard about strategic planning. It’s the preparation for battle plans or achieving goals. People talk about strategies when they want to change something or achieve something. So, when we talk about test planning and test strategies, are we talking about the same thing? If we have a plan do we need a strategy? If we have a strategy do we need a test plan? In today’s market with the need for leaner, quicker and effective testing what are options to consider with regards to test strategy and test plan documentation.

This session discusses test planning and test strategy development and suggests approaches for today’s testers and test managers. Clyneice will be discussing test strategy and planning definitions and to-do’s, how to use test strategies as part of your testing, and feasible formats for documenting the strategy and plan. Attend to learn how to apply these two concepts within your organization.