QUEST Conference Webinars

The QUEST Conference and EXPO is the best source for new technologies and proven methods for Quality Engineered Software and Testing. In the months leading up to each QUEST Conference, QAI Global Institute is proud to host a series on complimentary webinars focused on a variety of important topics in software quality and testing.

Each webinar in this exclusive series will be presented live by a featured QUEST speaker – providing expert insights to assist IT, QA, and Software Testing professionals in the field. We invite you to participate in any or all of the webinars, and join us at the QUEST Conference to continue the conversation!

Live webinars are available through both desktop and select mobile devices. Once you register for a webinar, you will receive a confirmation email with a link to join the event. View system requirements in advance to ensure you that your desktop or mobile device is ready to connect with the event.


“Automated Software Testing: Practices that Yield Positive Results” with Elfriede Dustin, IDT

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This webinar describes various automated software testing practices that have yielded the positive results required of an automated test program. We will provide proven examples of best practices in a scriptless automated testing environment using image-based capture. Not only is it important that a capable automated software testing solution is used to meet specific automated testing requirements, but also that the appropriate capture techniques are applied. Often too much time is spent on automated software testing maintenance. This webinar will provide workaround suggestions and ideas for avoiding maintenance difficulties that can lead to shelved automated software testing solutions. You will also gain insight to the ideal requirements an automated testing solution should meet in order to be able to implement the proposed selected best practices.

About the speaker

Elfriede Dustin, IDT Elfriede Dustin has over 20 years of IT experience implementing effective testing strategies both on government and commercial programs. She is the author or co-author of six books related to Software Testing, including Effective Software Testing, Automated Software Testing, Quality Web Systems, and The Art of Software Security Testing. Elfriede has implemented automated testing methodologies as an Internal SQA consultant at Symantec, worked as an Assistant Director for Integrated Testing at the IRS Modernization Efforts, built test teams as a QA Director for BNA Software, and was the QA Manager for the Coast Guard MOISE program. Her goal is to continue to help further automated software testing advances.

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“Career Planning for Agile QA” with Bill Rinko-Gay, Agile Integrity, LLC

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Bill Rinko-Gay will present Career Planning for Agile QA. Based on Bill’s experience with Agile transformations and his many years in Quality Assurance, Bill will discuss what QA professionals can do to ensure that they have the right skills for employment as the computing industry transforms itself to Agile methods. Join this webinar and gain insight to how QA is different when software is developed with Agile methods and how to adapt QA to popular Agile management and development tools. You will learn key characteristics of the Agile QA professional and what skills should be acquired or enhanced. Attendees will be able to adjust training and career plans to take the move to Agile into account.

About the speaker

Bill Rinko-Gay, Agile Integrity, LLCBill Rinko-Gay is the founder and Contributing Member of Agile Integrity, LLC. Currently, Bill is working as a Transformation Agent and ScrumMaster for Macmillan Higher Education. Bill has been involved in Software Test and Quality Assurance since 1982 when he began testing command and control software for orbiting satellites for the US Air Force. Since leaving the DOD, Bill has worked on projects in defense, computer manufacturing, publishing, network security, financial, state and local governments. Beginning his fourth decade in the field, Bill is still improving techniques to allow teams to produce excellence. His most recent work is in Scrum and agile quality assurance, improving software quality in the 21st century. A regular speaker and trainer for QAI affiliate organizations, Bill currently holds PMP and Certified ScrumMaster certifications.

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“Software Quality Metrics Do’s and Don’ts” with Philip Lew, XBOSoft

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Don’t just measure and track progress and then deliver reports that no one reads. This webinar discusses some of the most common mistakes in using metrics. The primary take away is to learn from the mistakes of others, particularly where to use and not use metrics to measure your testing and QA efforts. The last thing you want is to measure the wrong thing and create unwanted behavior. With knowledge of what not to do, we’ll then dive into how to develop a measurements and metrics framework that aligns with the organization’s business objectives. This means taking on a manager’s viewpoint so that your metrics don’t just measure testing progress, but also measure product quality and how it impacts an organization’s bottom line. As part of the webinar, we’ll discuss a variety of metrics that can be used to track work effort with results and enable you to plan and forecast your testing needs.

About the speaker

Philip Lew, XBOSoftWith extensive experience in a variety of management and technical positions in software development and product management, today, Philip Lew leads XBOSoft’s (www.xbosoft.com) direction and strategy as their CEO. His Ph.D. research in software quality and usability resulted in several IEEE and ACM journal publications. Philip has also been published in a number of trade journals. He has presented at numerous trade and academic conferences and in the past 20 years and has worked with hundreds of organizations to assess the quality of their software, examine software quality processes, and set forth measurement plans to improve software quality using systematic methods. He received his Bachelor of Science and Master of Engineering degrees in Operations Research from Cornell University. His post-doctorate research focuses on software quality and usability measurement.

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“Avoiding Common Performance Test Planning Pitfalls” with Vic Soder, Deloitte Consulting

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In large scale application implementation and integration projects, there are often well-intentioned performance test plans established to demonstrate readiness for a production go-live. Unfortunately, what numerous projects have experienced is that even with a formal performance test plan, a strong set of performance testing tools, and a team of well-trained performance test execution staff, the results of a formal performance test and analysis program often come up short of expectations. In this webinar, Vic will discuss a variety of challenges that must be planned for – and overcome – to ensure that a performance testing program is successful. These include having a representative and dedicated performance testing environment, a fully functioning application with production-like test data and identification and impact of workloads. Learn how to overcome these and other challenge in performance testing.

About the speaker

Vic Soder, Deloitte Consulting, LLPVic Soder is a Director with Deloitte Consulting LLP’s Systems Integration service line, with over 20 years of experience in Deloitte’s Technology practices. He leads Deloitte’s national Application Performance Center of Expertise, specializing in application performance, system sizing, and capacity planning advisory services. Vic has provided performance and capacity planning services to a wide variety of large clients in multiple industries. He previously worked in positions with Boole & Babbage and the Institute for Software Engineering, and holds a B.S. degree in Mathematical Sciences from Stanford University.

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