About the Workshop

Monday & Tuesday, April 7 & 8

This two-day Manager’s Solutions Workshop is an exclusive event for managers during QUEST 2014 in Baltimore.

The Manager’s Solutions Workshop focuses on the top challenges facing managers in building, testing, and delivering quality software applications and products in today’s fast-paced and demanding environment. This intense and interactive workshop provides a unique opportunity for managers to learn from the QAI Global Institute’s professional staff and industry leaders and to develop solutions with their peers from other companies. Each attendee will have the opportunity to have their specific challenges and concerns addressed during the workshop. An example of some of the challenges that have been addressed in past Manager’s Solutions Workshops include:

  • Proving the value of software quality and testing
  • Transitioning to Agile
  • Defining quality and testing metrics
  • Improving the software testing process
  • Building quality in throughout the software development process
  • Making test automation work
  • Establishing a testing center of excellence
  • Estimating the testing effort
  • Improving requirements
  • Building effective teams

Why Attend

QAI Global Institute’s studies show that if an IT organization forms an internal team to develop a solution to a current challenge, the cost to the organization can range from $10,000 to $50,000. By attending the Manager’s Solutions Workshop you will get solutions to your work challenges at a fraction of this cost, plus connect with peers who can be contacted for advice in the future.

Workshop Format

Prior to the Manager’s Solutions Workshop, participants complete a survey about their current challenges. These challenges are consolidated into a list of potential topics, which are ranked in order of importance to the workshop participants. Four to six challenges become the agenda for the workshop.

Each challenge is introduced to the workshop participants, who then break into small work groups. Using the QAI Global Institute’s problem-solving approach, the work groups define the challenge and develop potential solutions based on their collective experiences and shared knowledge. Each group selects one of their potential solutions and defines “how to” tactics for the solution. Each group presents their proposed best solution which is critiqued by the workshop’s leaders and guest industry experts. Additional time is spent by the guest industry thought leaders to share their solutions and answer specific questions from the workshop participants. All workshop participants are given opportunities throughout the workshop to bring their specific challenge before the group to ask for friendly group advice. Participants will leave the workshop with a series of potential solutions to today’s quality challenges.

Connections Dinner

In addition to the two-days interactive workshop, participants will also have the opportunity to attend the Manager’s Connection Dinner. This evening will provide the workshop attendees a chance to discuss the topics and related quality issues in a more relaxed setting, and provides an ideal opportunity for networking with peers and exchanging ideas.

Who Should Attend

This workshop is designed for managers responsible for the building, testing, and delivering quality software applications within their companies or software products for the marketplace. Persons who would benefit the most from attending the Manager’s Workshop are those holding positions of, or similar to:

  • IT/IS Vice Presidents and Directors
  • Quality Managers
  • Quality Assurance Managers
  • Testing Managers
  • Project Managers

Industry Thought Leaders

Richard Bechtold, PhD, Abridge Technology

Richard Bechtold, PhD, Abridge Technology

Dr. Richard Bechtold has over 30 years of systems and software full lifecycle experience. During this time he has held a variety of positions from software engineering, to line, middle, and executive management. In parallel to this work he has remained actively involved in various training, quality, and process improvement initiatives. Currently, Richard is the President of Abridge Technology, a Virginia-based company he founded in 1996. Abridge Technology provides consulting, training, support services, and appraisals in the areas of project and process improvement, and organizational change. Richard has assisted government and industry with implementing standards and multi-model frameworks since 1992. His expertise spans organizations of all types and sizes. Abridge Technology is an SEI/CMU Partner, and Richard is a Certified Appraiser and Instructor for various CMMI models.

James Campbell, Tulkita Technologies, Inc.

James Campbell, Tulkita Technologies, Inc.

James Campbell is President and CEO of Tulkita Technologies Inc., a management consulting firm specialized in helping organizations achieve excellence in IT optimization and quality. Prior to co-founding Tulkita, James held IT Senior Leadership positions at Accenture Inc. and Ontario Teachers’ Pension Plan Board where he was responsible for leading a 15,000 person global Test Practice and overseeing IT strategy and sourcing, respectively. Through his over 15 years of hands-on experience in IT management consulting, James has had the privilege of working with over 220 of the world’s Fortune 500 companies, where he learned first-hand the common sources of inefficiencies that exist within the IT organization and how to fix them. His tenure in IT and quality senior leadership positions has allowed James to design and build practical solutions that are specifically focused on improving the effectiveness of your organization’s quality, yielding both ‘quick hits’ as well as long-term success.

Philip Lew, XBOSoft

Philip Lew, XBOSoft

With extensive experience in a variety of management and technical positions in software development and product management, today, Philip Lew leads XBOSoft’s (www.xbosoft.com) direction and strategy as their CEO. His Ph.D. research in software quality and usability resulted in several IEEE and ACM journal publications. Philip has also been published in a number of trade journals. He has presented at numerous trade and academic conferences and in the past 20 years and has worked with hundreds of organizations to assess the quality of their software, examine software quality processes, and set forth measurement plans to improve software quality using systematic methods. He received his Bachelor of Science and Master of Engineering degrees in Operations Research from Cornell University. His post-doctorate research focuses on software quality and usability measurement.

Bill Rinko-Gay, Eliasson Group

Bill Rinko-Gay, Eliasson Group

Bill Rinko-Gay is the founder of Eliasson Group. Currently, Bill is working as a Transformation Agent and ScrumMaster for Macmillan Higher Education. Bill has been involved in Software Test and Quality Assurance since 1982 when he began testing command and control software for orbiting satellites for the US Air Force. Frustrated with the lack of structure in the testing program, Bill began working on a more comprehensive approach to software quality. Since leaving the DOD, Bill has worked on projects in defense, computer manufacturing, publishing, network security, financial, state and local governments. With experience in development teams ranging in size from three to sixty and beginning his fourth decade in the field, Bill is still improving techniques to allow teams to produce excellence. His most recent work is in Scrum and agile quality assurance, improving software quality in the 21st century. A regular speaker and trainer for QAI affiliate organizations, Bill currently holds PMP and Certified ScrumMaster certifications.

Michael Yudanin, Conflair

Michael Yudanin, Conflair

Michael Yudanin is the CEO of Conflair, a QA and testing company. He has been working on automating tests for mobile devices since before mobile apps and smartphones became commonplace. Michael developed RealMobileTM, a unique approach to using common automation tools to automate testing of mobile apps and websites. Among the large enterprises that have benefited from this approach to mobile testing are Home Depot, Bank of America, The Weather Channel, and Spirit Airlines. Michael is a frequent speaker at testing conferences and regularly delivers classes on test planning, requirements management, test automation, XML, web services testing, and other subjects.

Dean Carvin, Checkpoint Technologies

Dean Carvin, Checkpoint Technologies

Dean Carvin is an HP Certified Accredited Software Engineer and Certified Instructor with well over 13 years of experience in the software quality assurance field. His areas of expertise include test automation strategy, design and implementation, and test management focused around the HP suite of tools. Dean is regularly involved in the design and presentation of POCs and product demos, consulting, mentoring and training. He has trained, consulted, and mentored on HP tools at over 40 different companies having implemented successful test automation frameworks in a variety of environments and industries. Dean has a B.S. degree in Business Administration from Rowan University. He is an HP Certified Instructor for UFT and ALM and is AIS certified in QTP 10.

Don’t miss this great opportunity to be part of a select group of managers and industry experts who will aggressively tackle today’s most pressing quality issues!