A question that gets asked more than any other is, “How do you talk to your CIO about software testing?” As software testers typically are not in positions of authority, this question seems natural. What is more important though is to find out why there aren’t more testers in management positions. Why do CIOs and senior IT management put people with non-testing backgrounds in charge of such an important function? In this talk, Keith will attempt to answer those questions through the profiles of CIOs he has worked with and the approach he has taken to tell the testing story. He will offer his opinion on why more testers aren’t in management positions and what can be done about it. So, put your bias aside and join Keith to take a hard look at what’s working (and what’s not) in software testing management, the culture of skilled testing, and how to join the ranks of management without losing your soul.


Keith Klain, Barclays

Keith Klain is the head of Barclays Capital Global Test Centre, which provides functional and non-functional testing services to investment banking and wealth management businesses. With more than 15 years of multinational experience managing enterprise-wide testing programs, Keith has built and managed global test teams for financial services and IT consulting firms in the United States, United Kingdom, and Asia Pacific. He has also held the position of Software Quality Management Practice Director for an international technology consultancy. Keith is a current member of the Board of Directors for the Association for Software Testing. Visit his blog at qualityremarks.com.