People frequently talk about “product improvements” or “product innovations” and even more abstractly about “process improvements” or “process innovations,” yet there is often fairly little discussion relating to the differences between improvements versus innovations.  Because these terms are definitely not synonyms, this workshop examines the similarities and differences between improvements and innovations specifically relating to processes and methods for testing and evaluating software and software-intensive products and systems.  Come to learn strategies you can use that will help you identify when process change is essential, and help you distinguish whether it is better to pursue improvements or innovations. The TRIZ (Theory of Inventive Problem Solving) system will be introduced and its application to process improvements and innovations in system and software testing will be described.  Special emphasis will be given to introducing innovative thinking and solution techniques in combination with your other process improvement efforts.

  • Understand the concept of improvement vs. innovation
  • Learn to assess where you are and where you need to be
  • Determine if your strategy will get you there.

Instructors: ;

Jamil Scott, The MITRE CorporationRichard Bechtold, PhD, Abridge Technology

Jamil Scott started his professional career in 1984, designing computing hardware and embedded systems. From there he moved to designing and testing large scale software systems for Federal agencies and Fortune 100 companies worldwide. Jamil continues to consult on infrastructure engineering and innovation to customers in the Federal space. Throughout his career, he has been credited with developing innovative solutions to pressing problems and visionary concepts for new approaches and markets. Jamil speaks and teaches extensively on a variety of technical subjects.

Dr. Richard Bechtold has over 30 years of systems and software full lifecycle experience. During this time he has held a variety of positions from software engineering, to line, middle, and executive management. In parallel to this work he has remained actively involved in various training, quality, and process improvement initiatives. Currently, Richard is the President of Abridge Technology, a Virginia-based company he founded in 1996. Abridge Technology provides consulting, training, support services, and appraisals in the areas of project and process improvement, and organizational change. Richard has assisted government and industry with implementing standards and multi-model frameworks since 1992. His expertise spans organizations of all types and sizes. Abridge Technology is an SEI/CMU Partner, and Richard is a Certified Appraiser and Instructor for various CMMI models.