Defects are a time consuming part of every company’s development cycle. How we deal with defects can vary greatly from company to company, department to department. Defect review meetings are costly in both time and dollars and getting the defect from reporting by customers to development teams in a timely fashion is critical. In this tutorial, a new way of dealing with defects from prioritization to resolution is presented and explained. You will learn about the new agile defects resolution process in detail, its origins, history, and how it relates to risk management and FMEA.  Each defect rating will be explained as well as how it can be integrated with process tools such as TFS or Version One.  Finally, resolution and response will be covered.  Join John and Jeff for a fun learning session and learn an agile method for handling defects.

  • Participate in a detailed overview of the new agile defects resolution process
  • Learn the implementation explanation of each defect rating and how to integrate these wit process tools
  • Understand the resolution and response explanation of each defect

Instructors: ;

Jeff Hall, Henry Schein Practice SolutionsJohn Somerville, Henry Schein Practice Solutions

Jeff Hall graduated from Brigham Young University and has more than 20 years of experience as a Software Quality Assurance Engineer and Manager. Jeff is also ISTQB Certified and a Senior Member of ASQ.

John Somerville currently works as the Quality Assurance Manager for Henry Schein Practice Solutions; a division of Henry Schein Inc. Henry Schein is a fortune 500 company in the Medical, Dental, and Veterinary Supply Fields and has an extensive philanthropic and service orientation. John has 12 years of software testing and test management experience. He serves on the IT/IS/CIS Advisory Board at Utah Valley University and is a member of the IT/IS/CIS Volunteer Leadership Council at Brigham Young University. John has presented at a number of industry conferences and university classes.