Alan Waldron, Genpact
Alan Waldron has over 23 years experience in the field of Information Technology Quality Assurance and Process Engineering that spans numerous industries. He specializes in executing Lean Six Sigma and CMMI level process maturity assessments for numerous fortune 500 companies and architecting their advanced testing solutions such as extreme automation, risk-based testing, advanced logical modeling requirements and testing tool design. His prior experience includes serving as President of True Bearing Group Inc., a Principal Consultant & Technical Architect for UST Global, the Global Software Quality Assurance Manager for CNN, and Global Quality Assurance Manager at CSC.
Anaf Durrani, Cigna Health Services
Anaf Durrani is an innovative, results driven leader with 14 years of progressive experience spearheading projects within diverse organizational environments. These projects include leading cultural change and strategic initiatives around global project and program management, strategic outsourcing, vendor management, software engineering, product design, development, and quality engineering. Within his projects, Anaf focuses on enhancing customer experience, increasing productivity, quality, and cycle time. His industry experience includes online retail travel, eCommerce, and telecommunications. He is currently leading product development teams in the hotel promotion and coupon domains and, in the past, has led a 120 person strong quality engineering organization.
Anish Krishnan, Hexaware
Anish Krishnan is an experienced strategic consultant involved in defining testing strategies and test solutioning for large transformational programs. His consulting strengths include process optimization, engagement planning and estimation strategies for financial Clients. He has rich experience in understanding Client’s “As-Is” process maturity and provide tailor made processes to align with Client’s maturity goals. He brings in strong testing project life cycle experience with hands on end to end operations. Anish is QAI certified CSQA (Certified Software Quality Analyst) and HP certified HP2-N32 ALM Sales Certified.
Anne Hungate was the Quality Engineering executive for Union Bank Technology. In this role, Anne drove system and software engineering practices to improve productivity and manage risk. Anne joined Union Bank from Nationwide Insurance where she established the quality function for Nationwide Direct. She also led the property and casualty PMO capability improvements. Anne earned her MBA from Case Western Reserve University and her BS from Miami University. She holds both CSQA and PMP designations. Anne is invited frequently to speak at conferences and software community events on key topics in software engineering, project management, and quality leadership.
Bernd Haber, Accenture
Bernd Haber is an executive member of Accenture Application Testing Services, the firm’s Global Testing Practice and Testing Community of Practice. Bernd specializes in the field of test strategy development, test operation transformation, process performance and quality assurance, as well as test metrics and measurements. Bernd assists clients in conducting testing assessments providing total quality assurance feedback for best practices. He also supports implementing and running testing organizations, such as TCoE mobilization with corresponding business process development and execution. Bernd has been with Accenture for more than 20 years and holds a Master's Degree in Mechanical Engineering and Computer Aided Manufacturing.
Bernie Gauf, Innovative Defense Technologies, LLC
Bernie Gauf has more than twenty years of experience leading the design, development and delivery of innovative technologies for defense industry customers. As the CEO of Innovative Defense Technologies (IDT), Mr. Gauf directs the company’s efforts to develop automated software testing solutions, including Automated Test and Re-Test (ATRT), IDT’s pioneering product suite. Mr. Gauf is co-author of the book Implementing Automated Software Testing (Addison-Wesley, 2009). He has written numerous articles and speaks frequently on software development and testing. Prior to IDT, Bernie was a founder and the President of Digital System Resources, Inc. (DSR), a system integration and software company. DSR became one of the top 100 largest prime DoD contractors for RDT&E and was acquired by General Dynamics Advanced Information Systems (GD-AIS) in 2003.
Bill Rinko-Gay, Eliasson Group
Bill Rinko-Gay is the founder of Eliasson Group. Currently, Bill is working as a Transformation Agent and ScrumMaster for Macmillan Higher Education. Bill has been involved in Software Test and Quality Assurance since 1982 when he began testing command and control software for orbiting satellites for the US Air Force. Frustrated with the lack of structure in the testing program, Bill began working on a more comprehensive approach to software quality. Since leaving the DOD, Bill has worked on projects in defense, computer manufacturing, publishing, network security, financial, state and local governments. With experience in development teams ranging in size from three to sixty and beginning his fourth decade in the field, Bill is still improving techniques to allow teams to produce excellence. His most recent work is in Scrum and agile quality assurance, improving software quality in the 21st century. A regular speaker and trainer for QAI affiliate organizations, Bill currently holds PMP and Certified ScrumMaster certifications.
Bob Crews, Checkpoint Technologies
Bob Crews, President of Checkpoint Technologies, is a consultant and trainer with over 22 years of IT experience including full life-cycle development involving development, requirements management, and software testing. He has consulted and trained for over 200 different organizations in areas such as effectively using automated testing solutions, test planning, risk analysis, implementing automated frameworks, and developing practices which ensure the maximum return-on-investment with automated solutions. Bob has presented at numerous conferences and user groups throughout the world including QAI, EuroStar (Copenhagen), HP Software Universe, and LatinStar (Mexico City). Bob was named as one of the top five speakers at the QAI Annual Software Testing Conference in 2004.
Brian Zalewski, Aon Hewitt
Brian Zalewski is responsible for the overall test strategy, integration, and execution supporting the delivery of Aon Hewitt’s HR BPO services. He coordinates the execution of test plans both internally and externally and organizes resources to ensure quality service delivery to client organizations and their employees.
Bryant Brazeal, Deloitte Consulting, LLP
Bryant Brazeal is a Senior Manager in Deloitte’s Testing Practice who specializes in IT Test Strategy through and Test Execution. His experience spans 12 years as a consulting practitioner and 6 years as an IT Test Manager, managing test organizations from 10 to 300+ resources in multiple geographies, both onshore, near-shore, and offshore. Bryant’s experience includes lead roles in implementing large Testing Centers of Excellence leveraging both IT outsourcing and IT in-sourcing efforts as well as establishing and improving IT test management processes and controls. Bryant holds a BS, MS and Doctorate degrees from the University of Georgia with a concentration in business education, with doctoral concentration in technology integration.
Carolyn Swadron, CIBC
Carolyn Swadron is Senior Manager, Quality Assurance & Quality Control for the Internet & Mobile Project Delivery group at Canadian Imperial Bank of Commerce. There, she leads a team of professionals who certify online and mobile banking applications and updates on a wide variety of devices. Carolyn holds a certification from the Canadian Information Processing Society, is an Information Systems Professional, an Information Technology Certified Professional and an International Professional Practice Partnership Professional. She has an Honours BSc. in Applied Mathematics from the University of Toronto. Carolyn is an active member of CIBC’s QA Council and Discipline Leaders Council and has a strong commitment to continuing education and training. Her experience includes people change management, quality assurance, process reengineering, project management, development support, methodologies and standards, CMM, application development, and teaching ecommerce at the college level.
Charlene Gross, Software Engineering Institute
Charlene Gross has over 30 years of technology experience in support of public and private sectors, in which she has served as operational director, project manager, consultant, and vendor representative in multiple IT environments. She has had responsibility for the development of strategic technology and implementation plans, acquisition programs, project management, client relationship, and organizational budgets. Charlene has been a Senior Member of the Technical Staff at the Software Engineering Institute for the last ten years. Her primary work is in the Client Technical Solutions Directorate of SEI's Software Solution Division. She is currently certified as an instructor for Implementing Goal Driven Measurement and is a Certified ScrumMaster (CSM). She has also held authorizations in and taught introductory and intermediate classes in CMMI.
Chris Vaughan, Sonus Networks
Chris Vaughan has over 20 years of R&D executive leadership experience developing and testing complex software solutions for the telecommunications industry. During his career he served as VP of Engineering for a startup that delivered to market one of the first Integrated Access Devices culminating in a $500M acquisition of the company by Nortel Networks. He later led a team of over 500 Engineers at Juniper Networks designing and testing complex Routing products. He worked as an independent R&D consultant to early stage startups, helping them develop their strategy and operational models. Mr. Vaughan is currently VP of System Verification and Test for Sonus Networks delivering VoIP solutions. He received a Masters in Systems Engineering from Boston University and a BS in Electrical Engineering from the University of New Hampshire.
Christin Wiedemann, PhD, PQA
After finishing her PhD in Physics at Stockholm University, Christin Wiedemann began working as a software developer. Christin soon discovered that software testing was more challenging and joined the Swedish testing company AddQ Consulting. There, she worked as a tester, test lead and trainer, giving courses on agile testing, test design and exploratory testing throughout Europe. Christin developed a course on exploratory testing and is a co-creator of the exploratory testing approach xBTM. In late 2011, Christin moved to Vancouver, where she joined Professional Quality Assurance (PQA) Ltd. In her roles as tester, test lead, trainer and speaker, Christin uses her scientific background and pedagogic abilities to continually develop her own skills and those of others.
Clareice Chaney, The MITRE Corporation
Clareice Chaney has over 30 years of experience in commercial and government contracting with an emphasis in information technology contracting and specific expertise in performance-based contracting techniques. She holds Master’s Degree, PMP certification from the Project Management Institute and is a Certified Professional Contracts Manager through the National Contract Management Association (NCMA). She has presented at the National Contract Management Association World Congress.
Clyneice Chaney, Quality Squared
Clyneice Chaney brings over 20 years of testing, quality assurance and process improvement experience. Clyneice holds certifications from American Society for Quality as a Certified Quality Manager, Quality Assurance Institute’s Certified Quality Analyst, and Project Management Institute’s Professional Project Manager. She has participated as an examiner for state quality awards for Georgia and Virginia. Focusing on process improvement and procedure development in the software testing and quality assurance areas, Clyneice has successfully lead process improvement, methodology development, and reengineering projects for organizations wishing to improve their software development, testing processes, and tool implementation. Clyneice has presented technical papers at the Software Engineering Institute: SEPG Conference, American Society for Quality: Quality Manager’s conference, Quality Assurance Institute International Testing Conference, International Conference on Software Process Improvement and Software Test and Performance Testing Conferences.
Costa Avradopoulos, Capgemini
Costa Avradopoulos is a thought leader with over 25 years of experience in all aspects of software development in a variety of roles including QA, automation, product management, VP, and CTO. A visionary innovator, he has devoted much of his career to the mobility space, culminating with a breakthrough invention, a patent pending mobile technology. Costa is a frequent speaker and is writing a book to be published in 2014, Winning Mobile Strategies – Bridging the Quality Gap. Costa is a trusted client advisor and enjoys transforming organizations by creating winning mobile strategies to develop best of breed applications. He is active with organizations such as QAI, SPIN, WTF, TAG, TechBridge, and serves on the board of AQAA, as well as the board for the Atlanta Industry Advisory for Technology.
Darren Madonick, Keynote Systems
In his role as Customer Success Manager for Keynote Systems, Darren has been the lead project manager key to the support, development, roll-out and successful execution of Vanguard, Fidelity, State Farm, Thomson Reuters, Comcast, Verizon, Sprint, E*Trade, and Morgan Stanley’s mobile strategy with emphasis in enabling developers and testers on iOS, Android, Blackberry, Windows Mobile, WebOS, Java, Brew, and Symbian platforms to instantly test apps and code for market viability and internal use. He has supported product development on all major mobile platforms totaling over 500 unique handsets, and 8 unique mobile OS's. As the lead Solutions Consultant supporting the very first remote iOS, Android, and Blackberry testing, Darren was instrumental in the success of E*Trade’s Mobile Pro app, Best Buy’s online purchasing app, Comcast’s Xfinity DVR app, and many others. His unique ability to quickly understand problems and pain points of a prospective client have earned him high regards in a very short amount of time.
David Broerman, Checkpoint Technologies
David Broerman has over 14 years of experience in QA, technical support, test and project management, consulting, training and mentoring, personnel management, and application integration. David currently leads the ASMP-S software support program at Checkpoint Technologies. He is ASE and AIS certified on HP ALM/QC, AIS on QTP and is an HP Certified Instructor. Over the past few years, he has presented multiple sessions at the HP Discover Conference in the areas of requirements management and ALM Quality Center. David has performed many installs and upgrades of HP QC for both large and small companies. He has experience with conducting ALM QC training classes for clients both on-site and virtual.
David Dang, Zenergy Technologies
David Dang has over 15 years of experience in general IT, with the last 12 focused on test automation and QA/test process improvement. He has extensive capabilities in test automation, management, planning, analysis, execution, and metrics. David has proven ability to assess, design, and implement test automation frameworks. He has worked with over 100 companies to assist and drive their test automation and QA projects. David is a HP Certified Instructor (CI) for QuickTest Professional, WinRunner, and QualityCenter. He is a featured speaker on test automation and related topics at local and national QA and Testing conferences including Quality Assurance Institute (QAI), StarEast, STP Con, PSQT, and TISQA. David received his BS in Management Information Systems and BA in Psychology from the University of Buffalo.
David Herron, David Consulting Group
David Herron brings over 35 years of experience in functional measurement and software process improvement. An authority on software development, he is regularly sought after by Fortune 1000 companies where he provides guidance on the use of metrics to monitor the impact of IT on the business and the governance of offshore development initiatives. One of the original founders of the David Consulting Group, he is now engaged with DCG as a Business Development Manager and VP of Knowledge Solution Services. David is an acknowledged authority in the areas of performance measurement, process improvement, and organizational change management. He is also a noted author and lecturer and has co-authored several books on topics relating to IT performance measurement.
Dean Carvin, Checkpoint Technologies
Dean Carvin is an HP Certified Accredited Software Engineer and Certified Instructor with well over 13 years of experience in the software quality assurance field. His areas of expertise include test automation strategy, design and implementation, and test management focused around the HP suite of tools. Dean is regularly involved in the design and presentation of POCs and product demos, consulting, mentoring and training. He has trained, consulted, and mentored on HP tools at over 40 different companies having implemented successful test automation frameworks in a variety of environments and industries. Dean has a B.S. degree in Business Administration from Rowan University. He is an HP Certified Instructor for UFT and ALM and is AIS certified in QTP 10.
Deepika Mamnani, Hexaware Technologies
Deepika Mamnani is the head of the presales and solutions team, QATS Solution Group (QSG), at Hexaware Technologies Inc. She comes with extensive experience in testing and quality assurance where she has played several roles including delivery, test strategy consulting, pre-sales and sales in the financial services, credit card, retail banking and insurance domains. Her core competency is conducting test assessments for right sourcing of Testing Services, defining Transition models and Engagement structures for test outsourcing engagements. In this capacity, she has played advisory roles for several organizations to set up Testing CoEs both in-house and outsourced. She is a Certified Scrum Master and is also CSTE and CSQA certified.
Elizabeth Wisdom, Ulta Beauty, Inc.
Elizabeth Wisdom has over 25 years of experience in software development. Her projects have covered several industries including telecom, retail, financial, manufacturing, and insurance. During this time, Elizabeth has held a variety of roles from software tools and build engineering to developer and project manager. Since 1997, Elizabeth has managed QA teams, both onshore and offshore. She has built teams from the ground up, and inherited teams that did not have any formal test background. She has worked in organizations that were CMMI level 5 and organizations that had no formal processes in place at all. Elizabeth has a BS and MS in computer science and math, both from the University of Illinois.
Fiona Charles, Quality Intelligence
Fiona Charles teaches IT practitioners project skills “beyond process,” hands-on practical skills essential to thrive and excel on any kind of software project. An expert test consultant and manager, she has been in the thick of it through more than 30 years of challenging projects across the business spectrum on both sides of the Atlantic. Throughout her career, Fiona has advocated, designed, implemented, and taught pragmatic and humane practices to deliver software worth having. Fiona’s articles and blog posts appear frequently. She conducts experiential workshops in public classes, at international conferences, and in-house for her clients.
Fred Beringer, SOASTA
Fred Beringer was Software Testing Director for Experian where he built and led a worldwide organization responsible for testing all existing and new products within the Experian Decision Analytics portfolio. While at Experian, Fred introduced Cloud Testing to his team while also helping the overall development organization transition to agile methodologies. Throughout his career, working for IBM and Experian, Fred has driven strategic projects around data replication for Big Data customers, business intelligence, performance testing, cloud computing, cloud testing and open source. Today, Fred is VP Product at SOASTA helping customers get started with mobile test automation.
Gowri Selka, Walgreens
Gowri Selka, is a Software Quality Assurance and Engineering executive in Walgreens. Gowri earned her MBA from University of Chicago and holds multiple patents in the Healthcare industry. She leads an organization of 450 people to provide various testing services and quality management from 8 different locations around the globe to help deliver excellence. Her team focuses on intelligent quality through innovative capabilities and continuous improvements. Gowri has successfully implemented a scalable, cost effective organization to provide software quality for multiple lines of businesses that produces $70B revenue. This has enabled Walgreens to achieve multi-million dollars of savings through virtualization, reduction in cycle time and early defect detection. She is passionate in improving Quality Assurance discipline that provides value added services to customers through innovation and partnership.
Heidi Anderson, Professional Quality Assurance, Ltd.
Heidi Anderson’s innate curiosity and interest in technology has led her to pursue many diverse roles in the IT field over the years. She has had education and experience in software development, network administration and technical writing, to name a few, before discovering her love for software testing. She is a dedicated and engaged tester who brings passion – and compassion – to the teams she works with, helping them become successful by developing strong relationships and building team spirit. Heidi has spent the past five years working for Professional Quality Assurance (PQA), Ltd. out of their Fredericton, NB delivery center where she is currently the test lead on a distributed agile team.
Ivan Kreslin, Mitchell International
Ivan Kreslin is a Principal Software Development Engineer at Mitchell International, North America's leading provider of property and casualty claims technology solutions for insurance providers and collision repair shops. Ivan leads the test automation development efforts within the Auto Casualty Solutions Division, creating tools and architecting and integrating those tools into automation frameworks and libraries shared among the different feature teams. Ivan brings more than 22 years of software industry experience, most focused on quality and automation. Previously, Ivan worked as a software development engineer in test and as a QA lead at Microsoft, chiefly on the user interface team within the Windows Division.
Jacqueline Walton, The Rawlings Group
Jacqueline Walton is an energetic and passionate IT Quality Assurance Lead. Jacqueline possesses a solid record of pioneering, building, managing, training, and mentoring high-performance functional and automation test teams. Although she has acquired excellent knowledge and working experience in all phases of the software development life-cycle, Jacqueline has found that her passion lies within QA and has ensured successful product releases for large international corporations such as The Rawlings Group, Gannett (USA Today, Deal Chicken, etc.) AT&T, Luxottica Retail, and more.
James Campbell, Tulkita Technologies, Inc.
James Campbell is President and CEO of Tulkita Technologies Inc., a management consulting firm specialized in helping organizations achieve excellence in IT optimization and quality. Prior to co-founding Tulkita, James held IT Senior Leadership positions at Accenture Inc. and Ontario Teachers’ Pension Plan Board where he was responsible for leading a 15,000 person global Test Practice and overseeing IT strategy and sourcing, respectively. Through his over 15 years of hands-on experience in IT management consulting, James has had the privilege of working with over 220 of the world’s Fortune 500 companies, where he learned first-hand the common sources of inefficiencies that exist within the IT organization and how to fix them. His tenure in IT and quality senior leadership positions has allowed James to design and build practical solutions that are specifically focused on improving the effectiveness of your organization’s quality, yielding both ‘quick hits’ as well as long-term success.
James Mondi, Cognizant
With 25-years of management consulting experience in IT process and quality transformation, Jim Mondi is AVP and Global Head of Cognizant’s Process and Quality Consulting practice, focused on high-end process and quality transformation value propositions for new and existing customers. Prior to joining Cognizant, Jim worked as a VP for Testing at a Financial Services Organization, accountable for quality for an enterprise program transformation. Earlier, Jim was a practice lead and senior executive at Tier-One consultancy and Diamond Management Consultants, leading strategic process and quality initiatives at Fortune 500 companies. Jim holds a BS in Industrial Engineering from the University of Illinois and a MBA from the University of Chicago.
Jamil Scott, The MITRE Corporation
Jamil Scott started his professional career in 1984, designing computing hardware and embedded systems. From there he moved to designing and testing large scale software systems for Federal agencies and Fortune 100 companies worldwide. Jamil continues to consult on infrastructure engineering and innovation to customers in the Federal space. Throughout his career, he has been credited with developing innovative solutions to pressing problems and visionary concepts for new approaches and markets. Jamil speaks and teaches extensively on a variety of technical subjects.
Jason Kowaluk, Blue Cup Thinking
With 16 years of IT experience, Jason Kowaluk is a passionate advocate for software quality. Jason spent the first half of his career as a Developer and has spent the last half as a Tester, Test Lead and Test Manager. A strong proponent of agile and context-driven practices, he has worked with organizations ranging in size from 8-man startups to multi-national corporations, helping them achieve value with their software projects. Jason is focused on collaborating at all levels to improve software delivery, leading testing initiatives, coaching Testers, and spreading the word about the value of Testing. He can be found online at www.jasonkowaluk.com or on Twitter @jasonkowaluk.
Jason Schadewald, Parasoft
Jason Schadewald is Product Manager for Language Products at Parasoft, the leader in software defect prevention technology, software quality process intelligence, and development testing. With an eye toward finding optimal, sustainable, long-term solutions, he applies a critical mind and formal methods to all aspects of software development, testing, and delivery – mitigating risks by resolving ambiguities at the earliest possible stages. He holds a BS in Mathematics from the California Institute of Technology.
Jeff Dalton, Broadsword
Jeff Dalton is Broadsword's President, Certified Lead Appraiser, CMMI Instructor, ScrumMaster and author of "agileCMMI," Broadsword's leading methodology for incremental and iterative process improvement. He is Chairman of the CMMI Institute's Partner Advisory Board and President of the Great Lakes Software Process Improvement Network (GL-SPIN). In 2008, Jeff coined the term “Process Debt” to describe the crushing, over-bearing processes too many companies employ to achieve a CMMI rating. He is a recipient of the prestigious Software Engineering Institute's SEI Member Award for Outstanding Representative for his work uniting the agile and CMMI communities together through his popular blog "Ask the CMMI Appraiser." He holds degrees in music and computer science and builds experimental airplanes in his spare time. You can reach Jeff at email@example.com.
Jeff Hall, Henry Schein Practice Solutions
Jeff Hall graduated from Brigham Young University and has more than 20 years of experience as a Software Quality Assurance Engineer and Manager. Jeff is also ISTQB Certified and a Senior Member of ASQ.
Jeremy Berriault, Manulife Financial
Jeremy Berriault has been in the testing discipline for over 20 years. He is currently the Director of the Quality Assurance Center of Expertise at Manulife Financial/John Hancock. He is responsible for QA processes, job families and QA training curriculum across the enterprise. Jeremy holds an MBA, completing a research project on the attitudes and views business and testing groups have for each other as part of his master’s program. His research provided reasoning as to why each group would think the way they do and solutions to help resolve issues. Jeremy’s main drive is to help bring attention to the value testing groups can bring to an organization, not just providing assurance of quality software, but also financial and efficiency benefits across the organization.
John Godoy, John Godoy Lifestyle
John Godoy is a coach, athlete, entrepreneur, and a martial artist. Through experiences forged as an intercollegiate sports coach in Canada, a baseball strength coach in the Dominican Republic, a financial expat in Tokyo, and as a personal trainer in Chicago, John is a master of teaching others how to harness their potential in order to enhance their personal and professional performance. Using stories and lessons taken from the gritty baseball fields of Santiago, to the hallowed boardrooms of the Trump hotel in Chicago, John uses common sense as a tool to empower his audiences to get the most out of their lives. By blending Eastern wisdom, Western philosophy, and American practicality in his approach to helping people, he empowers his audiences to get the most out of their professional and personal lives.
John Somerville, Henry Schein Practice Solutions
John Somerville currently works as the Quality Assurance Manager for Henry Schein Practice Solutions; a division of Henry Schein Inc. Henry Schein is a fortune 500 company in the Medical, Dental, and Veterinary Supply Fields and has an extensive philanthropic and service orientation. John has 12 years of software testing and test management experience. He serves on the IT/IS/CIS Advisory Board at Utah Valley University and is a member of the IT/IS/CIS Volunteer Leadership Council at Brigham Young University. John has presented at a number of industry conferences and university classes.
Joseph Ours, Cohesion
Joseph Ours draws on 15 years of experience providing executive-level leadership while managing high profile initiatives with a demonstrated ability to lead people toward successful delivery. Throughout his diverse career, he has built a solid reputation as a thought leader who exhibits a results-driven business approach and exceptional ability to achieve success. He is a strong leader in business processes with a proven history of providing project and portfolio management of large technology initiatives. Joseph brings both a strategic and tactical thought process to solving IT related issues. He holds bachelor's degrees in electronic engineering technology and technical management in addition to a Master’s of Business Administration.
Karen Gonzales, Charles Schwab & Co., Inc.
Karen Gonzales is a Managing Director at Charles Schwab, Information Technology, managing global QA teams. She brings extensive experience in testing, project management, and process improvement with overall IT experience of 30 years. She has led QA teams on many critical, complex programs and projects at Schwab involving integration with third party vendors, technology transformations and, new business features. Karen also worked with Pacific Bell and has played varied roles including DBA, QA/QC technical lead, and project manager. With her strategic planning and process reengineering skills, she recently moved to the role of a Technical Director for QA to focus on a next state for QA, aligned with business and technical goals.
Karen Wysopal, Hewlett Packard
Karen Ascheim Wysopal has been in software QA for over 20 years, as a tester, release manager, automation engineer, and 8 years as QA manager. She currently heads Quality & PMO for Hewlett Packard’s Software and Web Services organization, where she was a leader in the organization’s transition to Agile last year. Karen has presented at the Pacific Northwest Software Quality Conference. Her professional passions include building high functioning innovative teams from the ground up, and defining organizational processes that encompass a holistic approach to quality. She can’t seem to stop breaking software.
Keith Klain, Barclays
Keith Klain is the head of Barclays Capital Global Test Centre, which provides functional and non-functional testing services to investment banking and wealth management businesses. With more than 15 years of multinational experience managing enterprise-wide testing programs, Keith has built and managed global test teams for financial services and IT consulting firms in the United States, United Kingdom, and Asia Pacific. He has also held the position of Software Quality Management Practice Director for an international technology consultancy. Keith is a current member of the Board of Directors for the Association for Software Testing. Visit his blog at qualityremarks.com.
Kimberly Tatum, Deloitte Consulting LLP
Kim Tatum is an experienced manager at Deloitte Consulting, LLP within the Functional and Test Capability. Kim has deep knowledge and understanding of testing across multiple industries. She has full project life cycle experience primarily focusing on strategy and advisory services for the implementation of testing frameworks. Kim has presented at testing conferences and speaks at local colleges on testing trends. She is a facilitator for Deloitte Faculty Excellence, a week long facilitation session teaching new practitioners how to be consultants.
Lee Barnes, Utopia Solutions
Lee Barnes has over 18 years of experience in the software quality assurance and testing field. He has successfully implemented test automation and performance testing solutions in hundreds of environments across a wide array of industries. He is a recognized thought leader in his field and speaks regularly on related topics. As Founder and CTO of Utopia Solutions, Lee is responsible for the firm's delivery of software quality solutions which include process improvement, performance management, and test automation.
Lynn McKee, Quality Perspectives
Lynn McKee is an independent consultant with 19 years of experience in the software industry and a passion for helping organizations, teams, and individuals deliver valuable software. Lynn is an advocate of the software quality management practices espoused by Jerry Weinberg and provides consulting on software management, leadership and, testing. Lynn is active within the software testing community by speaking at conferences, writing articles, contributing to blogs and forums. She is also a co-founder of the Calgary Perspectives on Software Testing Workshop.
Mais Tawfik Ashkar, PerfNG, LLC
Mais Tawfik Ashkar is a Performance Engineering Consultant guiding clients to delivering faster, more scalable and reliable applications. Prior to consulting, Mais was a Performance Engineering Manager and lead with Pearson Learning Technologies representing their Denver and offshore teams and overseeing performance and scale solutions. SQUAD board member and an organizer of the Workshop on Performance and Reliability [WOPR], Mais has 10 years of experience in the software engineering industry working as a software performance engineer, automation engineer, and consultant. An accomplished speaker, she is passionate about the multi-faceted discipline of software quality engineering and data analytics. She is experienced with leading and implementing performance engineering and data analytics solutions at the enterprise level for highly complex, integrated, and distributed systems. As an Independent consultant, she is focused on implementing innovative solutions around the performance engineering discipline. Mais also offers coaching, training, and consulting services helping clients evolve their performance testing practices and deliver faster and more scalable applications.
Manish Mathuria, InfoStretch Corporation
Manish Mathuria has more than 14 years of professional and management consulting services experience. With his extensive knowledge, and experience in technology, Manish leads the InfoStretch team in developing architecture, scalability, performance, and IT strategies for InfoStretch customers. He has been a senior technology consultant in Quality, SaaS and, Mobile to executive management in Fortune 500 firms and high-tech Silicon Valley startups. Manish speaks regularly at leading quality and software engineering conferences worldwide. He holds an Executive MBA from Santa Clara University and a Bachelor of Engineering in Computer Science.
Margaret Callaghy, HealthEsystems
Margaret Callaghy is the Director of Quality Assurance at HealthEsystems L.L.C. HealthEsystems is a fast growing Pharmacy and Ancillary Benefits Management Company for Workers Compensation headquartered in Tampa, Florida with offices in Scottsdale, Arizona and Amarillo, Texas. She is currently building a team to implement total quality assurance using Lean Six Sigma methodologies. Prior to HealtEsystems, Margaret was leader of the Test Management Office for a global media research company with over 300 testers in 80 countries. She was instrumental in introducing HP test tools and standard testing processes to coordinate test activities across multiple time zones.
Matthew Hum, Tulkita Technologies, Inc.
Matthew Hum is Tulkita's Practice Lead of Solutions. He has extensive experience and knowledge of implementing and configuring enterprise systems and tool suites. In addition, Matthew is a recognized expert in designing and implementing organizational automation frameworks and processes which yield significant ROI for our customers.
Michael Mah, QSM Associates, Inc.
As managing partner at QSM Associates Inc., Michael Mah teaches, writes, and consults to technology companies on measuring, estimating and managing software projects, whether in-house, offshore, waterfall, or agile. He is the director of the Benchmarking Practice at the Cutter Consortium, a Boston-based IT think-tank, and served as past editor of the IT Metrics Strategies publication. With over 25 years of experience, Michael and his partners at QSM have derived productivity patterns for thousands of projects collected in its worldwide database across engineering and business applications. His work examines time-pressure dynamics of teams, and its role in project success and failure. QSM is the creator of the SLIM® model, a suite of models for software release planning, measurement, and estimation. Michael’s background began in physics and electrical engineering at Tufts University and expanded into software. His graduate training was in the field of mediation, facilitation, and dispute resolution at the Program on Negotiation at Harvard Law School. Michael is also a private pilot and lives in the mountains of western Massachusetts with his two children. He can be reached at www.qsma.com
Michael Murphy, Professional Quality Assurance, Ltd.
Michael Murphy is an IT jack-of-all-trades who has worked in several challenging, fast-paced, and time-sensitive environments where his thoroughness and keen attention to detail were crucial to success. He has worked with large teams to develop their communications skills and coded websites for small businesses. It is as a software tester, though, that he feels most at home. His positive attitude and energy is an inspiration to everyone he works with and contributes to an atmosphere of trust and team spirit. After having explored software testing communities from the Canadian Maritimes to Sweden, Michael has joined PQA, Ltd. as a tester at their Vancouver, BC delivery center.
Michael Yudanin, Conflair
Michael Yudanin is the CEO of Conflair, a QA and testing company. He has been working on automating tests for mobile devices since before mobile apps and smartphones became commonplace. Michael developed RealMobileTM, a unique approach to using common automation tools to automate testing of mobile apps and websites. Among the large enterprises that have benefited from this approach to mobile testing are Home Depot, Bank of America, The Weather Channel, and Spirit Airlines. Michael is a frequent speaker at testing conferences and regularly delivers classes on test planning, requirements management, test automation, XML, web services testing, and other subjects.
Mike Ennis, Capgemini
Mike Ennis is a Senior Manager with Capgemini specializing in planning and executing testing efforts. Mike has a deep technology and testing background and has led numerous test teams both on and off-shore. Additionally, Mike has conducted test assessments, created process improvement initiatives, created test strategies, test plans and has led execution efforts at various clients such as IBM, BMC Software, and Intuit. He has over 20 years of experience and is a Certified Software Testing Engineer, Certified Software Quality Analyst, a Certified Foundation Level Tester as well a respected speaker, mentor and coach.
Monica Magri, BCLC
Monica Magri has gone from the role of developer in the Swiss banking and insurance sectors to her current role of QA manager at the British Columbia Lottery Corporation (BCLC) in Kamloops, Canada, where she is responsible for the testing of all gaming solutions and supporting systems. Over the years, Monica has also helped several start-ups in both Switzerland and Canada to build their test organizations. Rapidly varying business demands require her to manage a flexible team that dynamically grows to three times its size through partnerships with solution vendors. Having worked both as a provider and consumer of software solutions, Monica knows there are common challenges that are best faced with collaboration.
Nancy Kastl, SPR Companies/TAP Group
Nancy Kastl is an accomplished professional with over twenty-five years of experience as a consultant, director, facilitator, and instructor in software quality and testing. As an entrepreneur and consultant, she brings her expertise to management teams in strategic planning, measurement, quality management, software testing, process re-engineering, program management offices, and project management. As the director of the TAP Group’s quality practice, she provides leadership for the On-shore Testing Studio in Chicago with a mission to retool and provide jobs for unemployed Americans, veterans and individuals with disabilities. Nancy is a former VP of Quality Assurance at Harris Bank and is the founder and President of the Chicago Quality Assurance Association. Nancy is a frequent conference speaker and is currently the QUEST conference chairperson. She has served on the Purdue University's IT Advisory Committee and the QAI Global Institute’s Certification Board.
Patricia Eglin, David Consulting Group
Patricia Eglin brings over 15 years of experience in software testing, measurement, and process improvement. A certified instructor through the Software Engineering Institute at Carnegie Mellon, she works with companies of various sizes and in various industries to evaluate current practices against a number of widely proven quality models and identify areas for improvement. Patricia heads the Project Management Office of David Consulting Group and is a Senior Consultant. She is also a lecturer and contributor to published works on quality models and measurement.
Paul Downes, Accenture
Paul Downes is a principal in Accenture’s Testing practice. He is the Global Test Tools and Automation Lead, one of the asset owners for the Accenture Delivery Methods for Testing, and the Delivery Lead for Accenture’s Testing-as-a-Service capability. Paul works with Accenture’s clients to establish effective testing organizations and testing practices, as well as implement the right tools to support them. He conducts testing assessments for clients, and helps them define transformation strategies to improve their testing operations and delivery capabilities. Paul has been with Accenture for 8 years. Prior to that, he held management positions in software testing and quality assurance for Bay Area financial services and healthcare companies.
Pete DuPre, Vantiv
Pete has 30 years of experience in technology & software industries. He is a well know expert in software engineering and methods across generations of delivery methodologies. Currently a member of Vantiv’s CIO Leadership Team, Pete’s focus is on implementing next generation technology delivery methods. Prior to Vantiv, he was with Borland / Micro Focus as Chief Solution Architect.
Peter Shih, uTest
As VP of Community Management at uTest, Peter Shih is responsible for recruiting, training and managing uTest's global community of professional software testers. He is also tasked with scaling the community in terms of size and skill sets to continue to meet the evolving needs of uTest's growing customer base. Prior to joining uTest in 2009, Peter held marketing positions at Bose and The MathWorks, where his responsibilities included product development (both hardware & software), product lifecycle management, research & analysis, community development and more. Peter earned an MBA in marketing from Boston University and a BS in electrical engineering from Tufts University.
Philip Lew, XBOSoft
With extensive experience in a variety of management and technical positions in software development and product management, today, Philip Lew leads XBOSoft’s (www.xbosoft.com) direction and strategy as their CEO. His Ph.D. research in software quality and usability resulted in several IEEE and ACM journal publications. Philip has also been published in a number of trade journals. He has presented at numerous trade and academic conferences and in the past 20 years and has worked with hundreds of organizations to assess the quality of their software, examine software quality processes, and set forth measurement plans to improve software quality using systematic methods. He received his Bachelor of Science and Master of Engineering degrees in Operations Research from Cornell University. His post-doctorate research focuses on software quality and usability measurement.
Raj Koul, United Airlines
Raj Koul is the Director of Enterprise Quality Assurance at United Airlines IT department. He has more than 16 years of experience in Application Development, Program Management and Quality Assurance. Raj oversees an organization which has been in the middle of merger and system integration, playing a critical role in Service Delivery, Risk Management and Stability. In recent past Raj has redefined his teams approach to innovation, by supporting Rapid Application Development introducing dynamic white box testing, automated acceptance tests, encouraging teams to find new ways to optimize and improvise by using technology and tools. Raj has a Master in Computer Science from Governors State University.
Rebecca McCord, Travelers Insurance
Rebecca McCord has over 25 years of experience providing executive consulting, leadership, and organizational development strategies to corporations, educational and community based-organizations and public agencies including the Nuclear Weapons Complex and the Bay Area Rapid Transit (BART). She is a Certified Master Coach (CMC) with the Behavior Coaching Institute and holds multiple certifications in the areas of Emotional Intelligence, Organizational Transformation & Change, Leadership, Style Awareness, and Conflict Management. Rebecca is a graduate of Rensselaer Polytechnic Institute and holds a Master of Science in Management. She earned a Bachelor of Arts in Education from Eastern Washington University and is currently Director of Enterprise Leadership & Organization Development for Travelers Insurance.
Rebecca Staton-Reinstein, PhD, Advantage Leadership, Inc.
As President of Advantage Leadership, Inc., Rebecca Staton-Reinstein, Ph.D., CSQA, works with companies to improve the quality and productivity of software-related efforts. She helps IT organizations assess the current situation and create strategic plans to engineer successful processes, establish business-oriented measurement, and improve bottom-line results. She works with both technical and managerial staff to discover hidden costs and demonstrate ROI. Rebecca has successfully established three QA organizations; she has an international client base, and is the author of books on improving software quality and strategic planning including Get Great Requirements, The Hard Job of Making Software Work: Building the QA Function Step-by-Step, Success Planning: A ‘How-To’ Guide for Strategic Planning, and Conventional Wisdom: How Today’s Leaders Plan, Perform, and Progress Like the Founding Fathers.
Richard Bechtold, PhD, Abridge Technology
Dr. Richard Bechtold has over 30 years of systems and software full lifecycle experience. During this time he has held a variety of positions from software engineering, to line, middle, and executive management. In parallel to this work he has remained actively involved in various training, quality, and process improvement initiatives. Currently, Richard is the President of Abridge Technology, a Virginia-based company he founded in 1996. Abridge Technology provides consulting, training, support services, and appraisals in the areas of project and process improvement, and organizational change. Richard has assisted government and industry with implementing standards and multi-model frameworks since 1992. His expertise spans organizations of all types and sizes. Abridge Technology is an SEI/CMU Partner, and Richard is a Certified Appraiser and Instructor for various CMMI models.
Scott Barber, SmartBear Software
Scott Barber is a well-respected leader in the advancement of software testing practices, industry activist and load testing celebrity of sorts. He is best known as an energetic and entertaining speaker as well as a prolific author of several books including Performance Testing Guidance for Web Applications, Beautiful Testing, How to Reduce the Cost of Testing, and Web Load Testing for Dummies. He also authors the blog, Peak Performance. Scott founded and serves as President of PerfTestPlus, a small company specializing in consulting, training, and mentoring aiming to bring software testing expertise to organizations pushing their testing beyond "state-of-the-practice" to "state-of-the-art.” Scott is also Chief Evangelist – Performance Products for SmartBear Software.
Shaun Bradshaw, Zenergy Technologies
Shaun Bradshaw has spent the last 16 years working with a variety of clients to improve their QA and test processes by advising, teaching, and mentoring them on the use of effective testing and test management techniques. He is the co-author, editor, and trainer of a suite of methodologies covering testing, test management, and test metrics. Shaun is a popular speaker at many of the major industry conferences and is well-known for his presentations on test metrics, the S-Curve and the Zero Bug Bounce. Shaun is a graduate of the University of North Carolina at Greensboro with a Bachelor of Science in Information Systems and a minor in Computer Science.
Stefan Mohacsi, Atos
Stefan Mohacsi studied computer science at the Technical University of Vienna. In 1997, he joined Siemens and became project manager of the research project IDATG (Integrating Design and Automated Test Case Generation). Over the years, the first simple prototype developed into a powerful tool, TEMPPO Designer, that has been continuously improved to the present day. Since 2004, TEMPPO has been used successfully as a core part of the test automation framework of the European Space Agency. Today, Stefan is head of the Competence Center for Model-based Testing at Atos. He contributed a chapter to Dorothy Graham's bestselling book Experiences of Test Automation and has given numerous lectures at international test conferences. In addition, Stefan is member of the Austrian Testing Board's executive committee.
Stephen Frein, Comcast
Stephen Frein is a Director of Quality Assurance at Comcast, where his team is responsible for the quality of various high-profile web properties, including Comcast.com. As an adjunct professor at Drexel University, he lectures on database development and IT management at both the undergraduate and graduate levels. Stephen has been leading development and testing teams for 15 years. He has previously presented at the ISC2 Security Congress, SecureWorld Philadelphia, Better Software Conference West, and Agile Tour Philadelphia.
Steven Vore, The Network, Inc.
Steven Vore has been working in software support and testing for the better part of the past two decades. His focus has been on networking protocols and applications. Steven has held positions with large defense contractors and computer manufacturers as well as startups in the telecommunications and health care industries.
Sujata Balupala, Infosys Technologies
Sujata Balupala has 13 years of IT experience in testing across industry domains and technologies, predominantly in financial services. She specializes in QA process streamlining, project management of testing, and test automation. Sujata has extensive experience in all phases of testing and is viewed as a process consultant. She has streamlined high risk projects and programs with metrics driven improvement, and has defined and implemented knowledge management in multiple groups. Sujata has also been a trainer on the basics of test automation.
Susan Burgess, Burgess Consulting
Susan Burgess, CSPM, CSPE, CSTE, CQSPE, CSA, CSQA, CSEST, CMSQ, CQE, CMST,CSBA, CSSLP is the President of Burgess Consulting. She is internationally recognized as an expert in software and systems engineering practices, metrics, testing, risk, program management, auditing, process improvement, assessments, and quality assurance. Ms. Burgess is accredited as a Technical Expert by the American National Standards Institute (ANSI) and serves as the US Head of Delegation for the new standard ISO 29119 on Software Testing at international meetings. Ms. Burgess also serves on the standards committee for IEEE 1012:2012 – Standard for System and Software Verification and Validation and received QAI’s Lifetime Achievement Award for overall contributions to the Information Technology profession in May 2005.
Susan Schanta, Cognizant Technology Solutions
Susan Schanta has spent over 20 years managing large-scale programs and quality assurance projects in both new ventures and global Fortune 500 companies. She brings with her vast experience spanning the financial, healthcare, and retail domains. She has led corporate initiatives in business optimization, onshore-to-offshore transitions, and QA enterprises including SDLC management, automation, and performance. Susan’s expertise in industry-best practices and project execution has helped companies to achieve their goals. Her proven experience includes implementing lifecycle disciplines through change management, sharply reducing budget variances related to estimation techniques, improving performance of tiered applications, introducing new disciplines for UAT execution, and devising calibration methods to measure these achievements.
Thomas Cagley, David Consulting Group
Tom Cagley leads DCG’s Software Process Improvement and Software Measurement Consulting Practices. Tom has over 20 years of experience in the software industry. He has held technical and managerial positions in different industries as a leader in software methods and metrics, quality assurance and systems analysis. Tom is a frequent speaker at metrics, quality and project management conferences. His areas of expertise encompass management experience in methods and metrics, quality integration, quality assurance and the application of the SEI’s CMMI® to achieve process improvements. Tom is currently on the Board of Directors of the International Function Point Users Group. He also is an active podcaster, hosting and editing the Software Process and Measurement Cast (www.spamcast.net) and blogger (www.tcagley.wordpress.com).
Todd Wascom, Mobile Labs
Todd has held a number of senior technology, software and business leadership roles spanning the SDLC market. He has spent the last decade helping the largest names in finance, media, manufacturing, retail, and major Government agencies deliver mission critical applications. In his current role as Director of Business Development for Mobile Labs, LLC, an innovator in the mobile testing space, providing next-generation mobile app testing and device access management solutions in a private cloud, Todd extends his SDLC knowledge to mobile testing. Previously, Todd held positions with Shunra , Dun and Bradstreet and Borland Software. While at Borland, Todd recognized the evolving role of QA during their acquisition of Segue Software in 2006. From that point forward, Todd’s focus has been on helping organizations both large and small improve efficiency, security, and mobile app quality.
Vic Soder, Deloitte Consulting, LLP
Vic Soder is a Director with Deloitte Consulting LLP’s Systems Integration service line, with over 20 years of experience in Deloitte’s Technology practices. He leads Deloitte’s national Application Performance Center of Expertise, specializing in application performance, system sizing, and capacity planning advisory services. Vic has provided performance and capacity planning services to a wide variety of large clients in multiple industries. He previously worked in positions with Boole & Babbage and the Institute for Software Engineering, and holds a B.S. degree in Mathematical Sciences from Stanford University.
Vinkesh Mehta, Deloitte Consulting, LLP
Vinkesh Mehta is a Specialist Leader in Deloitte’s Technology Practice. He has 26 years of software industry experience building robust and high performance software systems from OS to end-user applications. He currently works on a large public sector project where he has redesigned batch, online, and web services to achieve 10x or higher performance. His current focus is performance analysis, optimization, testing, monitoring and capacity planning. As a member of the OASIS consortium, Vinkesh has contributed toward the development of several SOA standards. He has published papers and has patent in the area of business process management and SOA. Vinkesh has a Bachelor of Technology in Mechanical Engineering from IIT, Bombay.
Xan Daniels, Aon Hewitt
Xan Daniels has over 15 years of HR Consulting and software implementation experience. As Leader of the Implementation Shared Services Testing organization, it is Xan’s responsibility to define and develop the role of the testing function within Aon Hewitt’s HR Business Process Outsourcing practice. The primary objective of ISS Testing is to deploy a robust and cost-effective testing framework that builds on best practices and can be leveraged across client implementations. Additionally, Xan is responsible for building a high performance testing organization by establishing the infrastructure and proficiency to support the current testing framework.