This one-day course will focus on Emotional Intelligence and the Five Practices of Exemplary Leadership. It is these practices that leaders use to transform values into action, visions into realities, obstacles into innovations, separateness into solidarity, and risks into rewards. Leadership is an aspiration and a choice. Exemplary leaders choose to put leadership into practice, every day in every way, to achieve extraordinary results and to facilitate the development of the leadership capacity in all those who choose to follow. Using a combination of lecture, classroom discussion and experiential exercises, participants will be able to create a positive work climate in which people turn challenging opportunities into remarkable successes.

Course Objectives

After attending this course you will be able to:

  • Identify the skills and competencies of emotional intelligence that make you an effective leader
  • Understand the five practices of exemplary leadership as researched by James M. Kouzes and Barry Z. Posner, authors of The Leadership Challenge:
    • Model the Way
    • Inspire a Shared Vision
    • Challenge the Process
    • Enable Others to Act
    • Encourage the Heart
  • Recognize your current leadership strengths and weaknesses
  • Apply lessons learned in the workshop to a current organizational challenge

Course Outline

  • Skills and Competencies of Emotional Intelligence and Effective Leadership
    Your Emotional Intelligence is a combination of skills or competencies that make you an effective leader. This section will capture the essence of emotional intelligence as it relates to leadership in four areas: self-awareness, self-management, social awareness and relationship management.
  • Identify the Five Practices of Exemplary Leadership:
    • Model the Way
      Find your voice by clarifying your personal values. Set the example for others by aligning your actions with your shared values.
    • Inspire a Shared Vision
      Envision the future by imagining exciting and ennobling possibilities. Enlist others in a common vision by appealing to shared aspirations.
    • Challenge the Process
      Search for opportunities by seeking innovative ways to change, grow, and improve. Experiment and take risks by constantly generating small wins and learning from mistakes.
    • Enable Others to Act
      Foster collaboration by promoting cooperative goals and building trust. Strengthen others by sharing power and discretion.
    • Encourage the Heart
      Recognize contributions by showing appreciation for individual excellence. Celebrate the values and victories by creating a spirit of community.
  • Identify Your Current Leadership Strengths and Weaknesses
    Self-discovery and self-awareness are critical to developing the capacity to lead. In this section leaders will gain perspective into how they see themselves through personal reflection and analysis of their own leadership behaviors.
  • Apply lessons learned in the workshop to a current organizational challenge
    Today, ongoing empirical research continues to reaffirm that leaders who engage in the Five Practices are more effective and successful than those who do not. Participants will have the opportunity to apply the Five Practices immediately to their own business environment.

Instructor:

Rebecca McCord, Travelers Insurance

Rebecca McCord has over 25 years of experience providing executive consulting, leadership, and organizational development strategies to corporations, educational and community based-organizations and public agencies including the Nuclear Weapons Complex and the Bay Area Rapid Transit (BART). She is a Certified Master Coach (CMC) with the Behavior Coaching Institute and holds multiple certifications in the areas of Emotional Intelligence, Organizational Transformation & Change, Leadership, Style Awareness, and Conflict Management. Rebecca is a graduate of Rensselaer Polytechnic Institute and holds a Master of Science in Management. She earned a Bachelor of Arts in Education from Eastern Washington University and is currently Director of Enterprise Leadership & Organization Development for Travelers Insurance.