Joyce Sattovia, The Boeing Company

Joyce Sattovia is a Process Specialist in Information Technology at The Boeing Company. She supports deployment and use of standard processes, quality assurance, measurement, and process improvement activities. With a bachelor’s degree in computer science, Joyce has over 30 years of experience that include software engineering, project management, software quality assurance, organizational development, and process improvement. Joyce is an experienced trainer both inside and outside of Boeing. Her effectiveness in training lies in her usage of experiential learning techniques to demonstrate the concepts and involve the participants. She is accomplished at making ideas come alive for her audience.

QUEST 2013 Conference and EXPO Sessions:

Workshop: Virtually There: Being Heard When Not Seen in Teams

Wednesday, April 17, 2013: 1:00 PM - 2:30 PM | Room:

Technological advances allow individuals to work across time, space, and organizational boundaries in virtual teams, yet even with these advanced tools, communication can be our most challenging work. Being heard is of utmost importance to members of a virtual team, but just speaking does not assure the message is received. Teams that effectively bridge the distance gap have a clear competitive advantage with each new cost pressure a company experiences. This highly interactive session explores the challenges and barriers that current and future virtual team members encounter including how to keep virtual team members engaged and what to do to get team members to re-engage. Experiential activities will be conducted that bring concepts into clear focus through simulations that mirror the work environment. Participants will come to understand the impact their behavior and communication efforts can have on other virtual team members, and how they can help virtual teams to reach higher levels of productivity. Understanding and overcoming the roadblocks in effective communication in virtual teams increases productivity, effectiveness, motivation, and engagement.

  • Learn how to make the most of listening
  • Increase awareness of the difference between how virtual and face-to-face teams operate.
  • Find out how to deal more effectively with hybrid teams

Workshop: The Key to Employee Engagement: Take Your Work, Not Yourself, Seriously

Thursday, April 18, 2013: 1:00 PM - 2:30 PM | Room:

Our economy has been turned upside down, the employer-employee relationship has been turned on its head, and technology has significantly altered how we work together and communicate. Still we are expected to be highly productive, enhance customer satisfaction, and increase profitability. We all know that increased employee engagement is highly likely to contribute positively to all of these, but how many of us really feel engaged? This highly interactive session will look at employee engagement in an engaging way. Participants in this experiential session will look at what employee engagement is and what it is not, the impact of employee engagement on our business and personal lives, and practical ideas that can be used to increase employee engagement in organizations. Beware! When you put some of these ideas to work, you might become emotionally attached to your job, generate enthusiasm, and enable others to really care about their work too!

  • Learn what employee engagement is and is not
  • Understand why employee engagement is important
  • Explore practical ideas to increase employee engagement in your organization