James Campbell, Tulkita Technologies, Inc.

James Campbell is the President and CEO of Tulkita Technologies Inc., a management consulting firm specializing in IT optimization and quality. Prior to co-founding Tulkita, James held senior leadership positions at Accenture Inc. and Ontario Teachers’ Pension Plan Board where he was responsible for leading a 15,000 person global test practice and overseeing IT strategy and sourcing, respectively. With over 15 years of experience, James has worked with over 220 of the world’s Fortune 500 companies, where he learned first-hand the common sources of inefficiencies and how to fix them; building practical solutions specifically focused on improving effectiveness, yielding both ‘quick hits’ as well as long-term success.

QUEST 2013 Conference and EXPO Sessions:

Half-Day Tutorial: Demystifying Metrics: Showing Your Real Value

Tuesday, April 16, 2013: 1:00 PM - 4:30 PM | Room:

Test professionals and organizations alike use test metrics on a daily basis to track and monitor the health of their test practice. Conferences, books and training courses offer a plethora of information and theory related to test metrics, and yet, we still struggle with them. In this tutorial, James will get back to the basics and examine how a test measurement program should be properly designed and implemented. Learn what your business and IT stakeholders want from your metrics and how to effectively communicate the results. Understand that test metrics can and should go well beyond execution status. Based on his practical experiences implementing real world measurement programs for both test management and IT senior, leadership alike, James will share the essential ingredients required to be successful – it goes well beyond the numbers! Identify opportunities, synthesize action plans and equip yourself with the tools necessary to show your value and achieve success.

  • Identify and align QA metrics with your Business and IT Stakeholders
  • Discover the steps required to setup and institutionalize the right metrics & reports
  • Learn to automate metrics collection and reporting – cut your time in half

Presentation: Innovative QA: Remaining Relevant in Tomorrow’s IT

Wednesday, April 17, 2013: 9:45 AM - 10:45 AM | Room:

IT is changing drastically and so too must an organization’s test practice in order to remain relevant, up-to-date, and responsive to business needs. Emerging trends such as mobile, software as a service (SaaS), cloud computing and agile practices, to name a few, are transforming the landscape of IT organizations and how they must deliver their products and services. This session is ideal for those wishing to learn how to improve and innovate their testing to meet these challenges. Discover current and emerging trends impacting QA. Learn how companies and test practitioners alike are addressing these challenges and what must be done to make your testing more effective. Identify opportunities within your own organization, synthesize action plans, and equip yourself with the tools necessary to adopt change. Join James and discuss real-world lessons learned and common pitfalls to be avoided to deliver true value to your organization.