About the Workshop

Monday & Tuesday, April 15 & 16

This two-day Manager’s Solutions Workshop is an exclusive event for managers during QUEST 2013 in Chicago.

The Manager’s Solutions Workshop focuses on the top challenges facing managers in building, testing, and delivering quality software applications and products in today’s fast-paced and demanding environment. This intense and interactive workshop provides a unique opportunity for managers to learn from the QAI Global Institute’s professional staff and industry leaders and to develop solutions with their peers from other companies. Each attendee will have the opportunity to have their specific challenges and concerns addressed during the workshop. An example of some of the challenges that have been addressed in past Manager’s Solutions Workshops include:

  • Proving the value of software quality and testing
  • Transitioning to Agile
  • Defining quality and testing metrics
  • Improving the software testing process
  • Building quality in throughout the software development process
  • Making test automation work
  • Establishing a testing center of excellence
  • Estimating the testing effort
  • Improving requirements
  • Building effective teams

Why Attend

QAI Global Institute’s studies show that if an IT organization forms an internal team to develop a solution to a current challenge, the cost to the organization can range from $10,000 to $50,000. By attending the Manager’s Solutions Workshop you will get solutions to your work challenges at a fraction of this cost, plus connect with peers who can be contacted for advice in the future.

Workshop Format

Prior to the Manager’s Solutions Workshop, participants complete a survey about their current challenges. These challenges are consolidated into a list of potential topics, which are ranked in order of importance to the workshop participants. Four to six challenges become the agenda for the workshop.

Each challenge is introduced to the workshop participants, who then break into small work groups. Using the QAI Global Institute’s problem-solving approach, the work groups define the challenge and develop potential solutions based on their collective experiences and shared knowledge. Each group selects one of their potential solutions and defines “how to” tactics for the solution. Each group presents their proposed best solution which is critiqued by the workshop’s leaders and guest industry experts. Additional time is spent by the guest industry thought leaders to share their solutions and answer specific questions from the workshop participants. All workshop participants are given opportunities throughout the workshop to bring their specific challenge before the group to ask for friendly group advice. Participants will leave the workshop with a series of potential solutions to today’s quality challenges.

Connections Dinner

In addition to the two-days interactive workshop, participants will also have the opportunity to attend the Manager’s Connection Dinner. This evening will provide the workshop attendees a chance to discuss the topics and related quality issues in a more relaxed setting, and provides an ideal opportunity for networking with peers and exchanging ideas.

Who Should Attend

This workshop is designed for managers responsible for the building, testing, and delivering quality software applications within their companies or software products for the marketplace. Persons who would benefit the most from attending the Manager’s Workshop are those holding positions of, or similar to:

  • IT/IS Vice Presidents and Directors
  • Quality Managers
  • Quality Assurance Managers
  • Testing Managers
  • Project Managers

Industry Thought Leaders

Lee Barnes, Utopia Solutions

Lee Barnes, Utopia Solutions

Lee Barnes has over 18 years of experience in the software quality assurance and testing field. He has successfully implemented test automation and performance testing solutions in hundreds of environments across a wide array of industries. He is a recognized thought leader in his field and speaks regularly on related topics. As Founder and CTO of Utopia Solutions, Lee is responsible for the firm’s delivery of software quality solutions which include mobile quality, performance management, and test automation.

Megan Sumrell, Mosaic ATM

Megan Sumrell, Mosaic ATM

Megan Sumrell is the Quality Architect for Mosaic ATM. In this role, she is establishing new quality practices for the organization including, but not limited to, project management, project planning and tracking, and testing. She is a Certified Scrum Practitioner with over 17 years of software testing experience. She has worked as a developer, quality engineer, Director of QA, QA Architect, Product Owner, Scrum Master, and Agile Coach and Consultant. She has built QA organizations at several software companies including CommerceOne and ChannelAdvisor. She also served as the Director of Transformation Services at Valtech.

James Campbell, Tulkita Technologies, Inc.

James Campbell, Tulkita Technologies, Inc.

James Campbell is the President and CEO of Tulkita Technologies Inc., a management consulting firm specializing in IT optimization and quality. Prior to co-founding Tulkita, James held senior leadership positions at Accenture Inc. and Ontario Teachers’ Pension Plan Board where he was responsible for leading a 15,000 person global test practice and overseeing IT strategy and sourcing, respectively. With over 15 years of experience, James has worked with over 220 of the world’s Fortune 500 companies, where he learned first-hand the common sources of inefficiencies and how to fix them; building practical solutions specifically focused on improving effectiveness, yielding both ‘quick hits’ as well as long-term success.

David Dang, Zenergy

David Dang, Zenergy Technologies

David Dang is a HP Certified Instructor for QuickTest Professional, WinRunner, and Quality Center. As a recognized automation expert, David has provided automation strategy and implementation plans for numerous clients to maximize ROI and minimize script maintenance. David has been a featured speaker on test automation and related topics at local and national QA and testing conferences including Quality Assurance Institute (QAI), StarEast, STP Con, and PSQT. David received his BS in Management Information Systems and BA in Psychology from the University of Buffalo.

Clyneice Chaney, Quality Squared

Clyneice Chaney, Quality Squared

Clyneice Chaney brings over 20 years of testing, quality assurance, and process improvement experience. Clyneice holds certifications from the American Society for Quality as a Certified Quality Manager, QAI Global Institute’s Certified Quality Analyst, and Project Management Institute’s Professional Project Manager. She has participated as an examiner for state quality awards for Georgia and Virginia. She is currently an instructor for the International Institute for Software Testing and has presented technical papers at the Software Engineering Institute: SEPG Conference, American Society for Quality: Quality Manager’s conference, Quality Assurance Institute International Testing Conference, International Conference on Software Process Improvement and Software Test and Performance Testing Conferences.

Don’t miss this great opportunity to be part of a select group of managers and industry experts who will aggressively tackle today’s most pressing quality issues!