Technological advances allow individuals to work across time, space, and organizational boundaries in virtual teams, yet even with these advanced tools, communication can be our most challenging work. Being heard is of utmost importance to members of a virtual team, but just speaking does not assure the message is received. Teams that effectively bridge the distance gap have a clear competitive advantage with each new cost pressure a company experiences. This highly interactive session explores the challenges and barriers that current and future virtual team members encounter including how to keep virtual team members engaged and what to do to get team members to re-engage. Experiential activities will be conducted that bring concepts into clear focus through simulations that mirror the work environment. Participants will come to understand the impact their behavior and communication efforts can have on other virtual team members, and how they can help virtual teams to reach higher levels of productivity. Understanding and overcoming the roadblocks in effective communication in virtual teams increases productivity, effectiveness, motivation, and engagement.
- Learn how to make the most of listening
- Increase awareness of the difference between how virtual and face-to-face teams operate.
- Find out how to deal more effectively with hybrid teams
Workshop Leader: Elizabeth Glaser, PhD, The Boeing Company; Joyce Sattovia, The Boeing Company
Elizabeth Glaser, Ph.D., is a Process Specialist with The Boeing Company, focusing on improving organizational and individual effectiveness. She has served in various capacities, including software and systems engineer, and program manager. Elizabeth has over 14 years of experience providing direction to increase effectiveness in people practices and processes and incorporating effective change management techniques to successfully and economically increase organizational capability. Elizabeth is an experienced trainer who incorporates experiential activities to make the concepts come alive to demonstrate and reinforce concepts for participants inside and outside of Boeing. Elizabeth has a doctorate in Industrial/Organizational Psychology as well as MS degrees in Computer Science and Organizational Development.
Joyce Sattovia is a Process Specialist in Information Technology at The Boeing Company. She supports deployment and use of standard processes, quality assurance, measurement, and process improvement activities. With a bachelor’s degree in computer science, Joyce has over 30 years of experience that include software engineering, project management, software quality assurance, organizational development, and process improvement. Joyce is an experienced trainer both inside and outside of Boeing. Her effectiveness in training lies in her usage of experiential learning techniques to demonstrate the concepts and involve the participants. She is accomplished at making ideas come alive for her audience.
Don't miss these other great sessions at the QUEST 2013 Conference and EXPO:
- Bonus Session: Being Mature About Quality
- Presentation: Redefining the Purpose of Software Testing
- Workshop: Growing QA Skills
- Presentation: Total Quality Assurance: It’s Not Just Testing
- Presentation: The Standardization Journey: How to Centralize Your Testing Standards
- Presentation: Testing Outsourcing Challenges: Views from Both Sides
- Presentation: Rescuing Troubled Projects
- Workshop: Selling an Investment in Quality
- Half-Day Tutorial: Outsource Testing: How to Monitor Contractor Performance
- Workshop: The Key to Employee Engagement: Take Your Work, Not Yourself, Seriously
- One-Day Class: Inspiring Testing
- Presentation: Building a Successful Test Center of Excellence
- Presentation: Creating Dissonance: Overcoming Organizational Bias toward Software Testing
- Presentation: Innovative QA: Remaining Relevant in Tomorrow’s IT