Are you prepared to be the disruptor? If not, you will be disrupted. As a technology leader you must learn to thrive in this new era. You will need to harness radical changes in technology, governance, and organization that will prepare you for disruption. You must align your business and technology strategies to fuel growth and embrace new systems of engagement that improve customer relationships. You can only do this if you bring agility to your planning and execution to help you become customer-obsessed and outpace your competitors in the age of the customer. Attend Khalid’s talk and learn:

  • What is digital disruption and why it’s important for you to understand and harness it?
  • What organizational competencies, technologies, and architectures will prevail as CIOs design and deliver innovative digital experiences in the age of the customer?
  • How can you sustain customer-focused innovation while managing within the realities of your current business?

Keynote Speaker:

Khalid Kark, Forrester Research, Inc.

Khalid Kark serves CIOs, leading the team responsible for delivering research and advisory services to IT leaders. He provides strategic guidance and advice to clients in the areas of organization design, emerging technologies, and governance, risk and compliance (GRC). His research focuses on helping clients mature from an IT-centric role in their organizations to a business-embedded one. Khalid has extensive experience working with the government, healthcare, and financial services sectors. He has been widely quoted in the press, including such media outlets as MSNBC, The Boston Globe, CIO Magazine, and The Wall Street Journal. Khalid is a frequent keynote speaker at national and international conferences.


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