Workshop

The 2-day Manager’s Solutions Workshop is an exclusive event for managers during
QUEST 2012 in Chicago.

The Manager’s Solutions Workshop focuses on the top challenges facing managers in building, testing, and delivering quality software applications and products in today’s fast-paced and demanding environment. This intense and interactive workshop provides a unique opportunity for managers to learn from the QAI Global Institute’s professional staff and industry leaders and to develop solutions with their peers from other companies. Each attendee will have the opportunity to have their specific challenges and concerns addressed during the workshop. An example of some of the challenges that have been addressed in past Manager’s Solutions Workshops include:

  • Proving the value of software quality and testing
  • Transitioning to Agile
  • Defining quality and testing metrics
  • Improving the software testing process
  • Building quality in throughout the software development process
  • Making test automation work
  • Establishing a testing center of excellence
  • Estimating the testing effort
  • Improving requirements
  • Building effective teams

Why Attend

QAI Global Institute’s studies show that if an IT organization forms an internal team to develop a solution to a current challenge, the cost to the organization can range from $10,000 to $50,000. By attending the Manager’s Solutions Workshop you will get solutions to your work challenges at a fraction of this cost, plus connect with peers who can be contacted for advice in the future.

Workshop Format

Prior to the Manager’s Solutions Workshop, participants complete a survey about their current challenges. These challenges are consolidated into a list of potential topics, which are ranked in order of importance to the workshop participants. Four to six challenges become the agenda for the workshop.

Each challenge is introduced to the workshop participants, who then break into small work groups. Using the QAI Global Institute’s problem-solving approach, the work groups define the challenge and develop potential solutions based on their collective experiences and shared knowledge. Each group selects one of their potential solutions and defines “how to” tactics for the solution. Each group presents their proposed best solution which is critiqued by the workshop’s leaders and guest industry experts. Additional time is spent by the guest industry thought leaders to share their solutions and answer specific questions from the workshop participants. All workshop participants are given opportunities throughout the workshop to bring their specific challenge before the group to ask for friendly group advice. Participants will leave the workshop with a series of potential solutions to today’s quality challenges.

Connections Dinner

In addition to the two-days interactive workshop, participants will also have the opportunity to attend the Manager’s Connection Dinner. This evening will provide the workshop attendees a chance to discuss the topics and related quality issues in a more relaxed setting, and provides an ideal opportunity for networking with peers and exchanging ideas.

Who Should Attend

This workshop is designed for managers responsible for the building, testing, and delivering quality software applications within their companies or software products for the marketplace. Persons who would benefit the most from attending the Manager’s Workshop are those holding positions of, or similar to:

  • CIOs and CTOs
  • IT/IS Vice Presidents and Directors
  • Quality Managers
  • Quality Assurance Managers
  • Testing Managers
  • Project Managers

Industry Thought Leaders

Shaun Bradshaw, Zenergy Technologies Shaun Bradshaw, Zenergy Technologies
Shaun Bradshaw has spent the last 12 years helping numerous companies improve their QA and test processes by advising, teaching, and mentoring them on effective testing and test management techniques as well as implementing optimized test metrics. Shaun speaks at many of the major industry conferences and is recognized for his presentations on test metrics, the S-Curve, and the Zero Bug Bounce. Shaun is a graduate of the University of North Carolina at Greensboro with a Bachelor of Science in Information Systems.
Clyneice Chaney, Quality Squared Clyneice Chaney, Quality Squared
Clyneice Chaney brings over 20 years of testing, quality assurance, and process improvement experience. Clyneice holds certifications from the American Society for Quality as a Certified Quality Manager, QAI Global Institute’s Certified Quality Analyst, and Project Management Institute’s Professional Project Manager. She has participated as an examiner for state quality awards for Georgia and Virginia. She is currently an instructor for the International Institute for Software Testing and has presented technical papers at the Software Engineering Institute: SEPG Conference, American Society for Quality: Quality Manager’s conference, Quality Assurance Institute International Testing Conference, International Conference on Software Process Improvement and Software Test and Performance Testing Conferences.
David Dang, Zenergy Technologies David Dang, Zenergy Technologies
David Dang is a HP/Mercury Certified Instructor (CI) for QuickTest Professional, WinRunner, and Quality Center. As a recognized automation expert, David has provided automation strategy and implementation plans for numerous clients to maximize ROI and minimize script maintenance. David has been a featured speaker on test automation and related topics at local and national QA and testing conferences including Quality Assurance Institute (QAI), StarEast, STP Con, and PSQT. David received his BS in Management Information Systems and BA in Psychology from the University of Buffalo.
Janet Gregory, DragonFire Inc. Janet Gregory, DragonFire Inc.
Janet Gregory is a consultant whose specialty is working with teams to build quality systems and promoting agile quality processes. She has helped introduce agile practices into a variety of companies as a tester or coach and has successfully transitioned traditional test teams into the agile world. Her focus is working with business users and testers to help them understand their role in agile projects. Janet is co-author with Lisa Crispin of Agile Testing: A Practical Guide for Testers and Agile Teams, and a contributor to 97 Things Every Programmer Should Know.
Michael Lawler, NueVista Group Michael Lawler, NueVista Group
Michael Lawler has been involved in information technology management since 1984 and in the service industry for over thirty years with responsibilities at the national, regional, and local levels. He has been focused in the area of software quality since 1997. Throughout his career, Michael developed and mentored responsive teams who work creatively to solve internal and client-related challenges. He is an effective communicator who works toward solutions in a creative manner that delivers multiple benefits to a variety of industries and organizations. Michael has also managed relationships and partnerships with several international vendors on behalf of clients and corporate entities.

Don’t miss this great opportunity to be part of a select group of managers and industry experts who will aggressively tackle today’s most pressing quality issues!