Speaker Guide

Si Alhir, Redpoint Technologies Si Alhir, Redpoint Technologies
Si Alhir has over 30 years of proven experience in transforming organizations by synergizing business and technology around proven industry-recognized and organization-tailored principle-based practices. He leverages a broad and deep background to enable individuals, groups, and organizations to actualize their potential and achieve an enduring competitive advantage. He is a CultureSync Approved Tribal Leader, Certified Lean Six Sigma Master Black Belt, Certified Scrum Master, Certified Project Management Professional, IT Project Management Certified Professional, and e-Business Certified Professional. Si is also the author of three books and contributions to the Encyclopedia of Software Engineering.
Benchmarking: An Agility Transformation Journey

Michael Baldwin, JPMorgan Chase Michael Baldwin, JPMorgan Chase
Mike Baldwin is the Executive Director of the Quality Practice in the Chief Development Office at JPMorgan Chase. He has 23 years of experience in all phases of the SDLC from customer to operations to development, devoting most of the last 17 years to the areas of testing and quality. Mike has spent the bulk of his career redefining the way teams accomplish their work and excels in organizational change initiatives. For the firm-wide quality initiative, Mike oversees an organization which has grown substantially in its first 18 months and is driving the reorganization of nearly 6,000 quality positions across Chase. Mike has a BA in Economics from DePauw University and an MBA in MIS from DePaul’s Kellstadt Graduate School of Business.
Benchmarking: Quality Application Delivery Leadership in a Large Organization

Lee Barnes, Utopia Solutions Lee Barnes, Utopia Solutions
Lee Barnes has over 17 years of experience in the software quality assurance and testing field. He has successfully implemented test automation and performance testing solutions in hundreds of environments across a wide array of industries. He is a recognized thought leader in his field and speaks regularly on related topics. As founder and CTO of Utopia Solutions, Lee is responsible for the firm’s delivery of software quality solutions which include process improvement, performance management, and test automation.
Industry Insights: Mobile Application Testing: Are You Ready?
Industry Insights: Real World Production Performance Testing from the Cloud

Ed Barrett, IEEE Chicago Section Ed Barrett, IEEE Chicago Section
Ed Barrett is an active member of IEEE and currently serves as the section PACE chair and is a past chairman of the Chicago Section. Ed is employed by NACE International as a Strategic Standards Specialist and is the administrator of a US TAG to ISO. Ed’s career includes small entrepreneurial companies as well as multinational corporations. Responsibilities have included design and development, application engineering, engineering management and management of corporate standards programs. He is a graduate of Midwest College of Engineering with a Bachelor Degree in Electrical Engineering.
Panel: IT Disciplines: Collaboration, Competencies, and Careers

Dan Bartow, SOASTA Dan Bartow, SOASTA
Dan Bartow is VP of Product Management at SOASTA, the leader in performance testing from the cloud. Prior to joining SOASTA he was Senior Engineering Manager at Intuit where his team was responsible for the performance and scalability of TurboTax Online, the #1 rated online tax software. Over the past decade, he has been responsible for the performance of websites for brands including American Airlines, AT&T, Best Buy, Finish Line, J.Crew, Neiman Marcus, and many more. Dan has set multiple industry precedents including deployment of the world’s largest stateful JBoss cluster and the use of over 2000 cloud computing cores to generate load against a live web site.
Industry Insights: Real World Production Performance Testing from the Cloud

Bob Binder, System Verification Associates Bob Binder, System Verification Associates
Robert Binder is a business leader and software technologist with extensive systems engineering experience. As President of System Verification Associates, he provides solutions for clients facing existential regulatory challenges. As CEO and founder of mVerify Corporation, he took a unique solution for mobile app testing to market.. Bob has developed hundreds of application systems and advanced automated testing solutions, including two projects released as open source. He was awarded a U.S. Patent for model-based testing of mobile systems.
Panel: Free Testing Tools: Looking Inside Open Source

John Blumberg John Blumberg
John Blumberg started his career as a CPA at Arthur Andersen. After four years, he shifted his focus from numbers to people spending 14 years in human resources and recruiting, including worldwide recruiting responsibilities for Andersen. In 1996, he decided to follow his dream into the world of professional speaking. Today, as a professional speaker, John has been featured in keynotes and workshops in 10 countries. His presentations most often focus on working with organizations who want to develop leaders of substance and cultures of genuine service. John has received the designation of Certified Speaking Professional from the National Speakers Association. He is the author of Silent Alarm, a parable of hope for busy professionals. Now with over 35,000 copies in print, it has been endorsed by leadership gurus such as Ken Blanchard. John’s newest book is Good to the Core: Building Value through Values.
Keynote: Silent Alarm: Creating a Refuse-to-Snooze Attitude

Jeanette Bordelon, Ernst & Young Jeanette Bordelon, Bordelon Consulting, Inc.
Jeanette Bordelon has been a project manager for many years in the private, public, non-profit, and consulting sectors. Her project experiences span technology, finance, change management, strategic planning, and other consulting services. Currently Jeanette is part of Ernst & Young’s Program Risk Management Advisory practice. She enjoys combining her project management expertise with her passions for teaching and motivating change by focusing on presentations, seminars, and coaching that support positive change in others. She has presented in corporate settings and at various professional association meetings including CQAA, IIBA, PMI Chapter events, and at the PMI Global Congress.
Tutorial: Ready to Change: Personal and Organizational Adoption to Change

Gail Borotto, MITRE Gail Borotto, MITRE
Gail Borotto has worked with processes for over 29 years defining, and building business and system process infrastructures. She is a certified greenbelt in LEAN Six Sigma and has a MA in Organizational Development and Change Management. She is an authorized SEI CMMI and CMM instructor teaching SEI’s 3 day introduction classes and informally briefing shorter versions. She also conducts upgrade CMMI version training. Gail has trained or briefed in DoD, NASA, CBP, MITRE, and many government contracting organizations such as L3, Northrop Grumman, EIS, and EDS. Gail has participated in SEI CMMI maturity level 2, 3, and 4 appraisals and lead process improvement assessments in commercial organizations. She has also managed process improvement efforts, prepared FSAM architecture business function documents, and conducted business process re-engineering for organizations such as NRC, DoD and commercial organizations.
Class: Build and Sustain Value Based Processes
Industry Insights: Sustaining Process Improvement Gains for the Long Run

Shaun Bradshaw, Zenergy Technologies Shaun Bradshaw, Zenergy Technologies
Shaun Bradshaw has spent the last 12 years helping numerous companies improve their QA and test processes by advising, teaching, and mentoring them on effective testing and test management techniques as well as implementing optimized test metrics. Shaun speaks at many of the major industry conferences and is recognized for his presentations on test metrics, the S-Curve, and the Zero Bug Bounce. Shaun is a graduate of the University of North Carolina at Greensboro with a Bachelor of Science in Information Systems.
Tutorial: Metrics Showdown: Agile vs. Waterfall
Industry Insights: The Yin and Yang of Metrics

James Campbell, Tulkita Technologies, Inc. James Campbell, Tulkita Technologies, Inc.
James Campbell has architected and designed over 45 unique TCoEs across the globe. He has completed testing strategies and roadmaps for over 120 organizations and has overseen the successful implementation of over 20 large-scale testing engagements. James previously launched and managed a North American Testing Centre of Excellence for a large global management consulting and technology company. James is the founder and Executive Director of Tulkita Technologies Inc., a specialized services company focused on the strategy and effectiveness of Quality Assurance. Tulkita provides its customers with specialized solutions in Test Strategy & Planning, Optimization and Training.
Industry Insights: Testing: The Art of Not Testing

Clyneice Chaney, Quality Squared Clyneice Chaney, Quality Squared
Clyneice Chaney brings over 20 years of testing, quality assurance, and process improvement experience. Clyneice holds certifications from the American Society for Quality as a Certified Quality Manager, QAI Global Institute’s Certified Quality Analyst, and Project Management Institute’s Professional Project Manager. She has participated as an examiner for state quality awards for Georgia and Virginia. She is currently an instructor for the International Institute for Software Testing and has presented technical papers at the Software Engineering Institute: SEPG Conference, American Society for Quality: Quality Manager’s conference, Quality Assurance Institute International Testing Conference, International Conference on Software Process Improvement and Software Test and Performance Testing Conferences.
Tutorial: Risk Based Testing Analysis and Strategy
Benchmarking: In the Cloud: Strategies to Test and Use the Cloud for Testing

Bob Crews, Checkpoint Technologies Bob Crews, Checkpoint Technologies
Bob Crews, President of Checkpoint Technologies, is a consultant and trainer with over 22 years of IT experience including full life-cycle development involving development, requirements management, and software testing. He has consulted and trained for over 200 different organizations in areas such as effectively using automated testing solutions, test planning, risk analysis, implementing automated frameworks, and developing practices which ensure the maximum return-on-investment with automated solutions. Bob has presented at numerous conferences and user groups throughout the world including QAI, EuroStar (Copenhagen), HP Software Universe, and LatinStar (Mexico City). Bob was named as one of the top five speakers at the QAI Annual Software Testing Conference in 2004.
Class: Essentials of Software Testing
Industry Insights: Automation Assessment with Risk Based Analysis

David Dang, Zenergy Technologies David Dang, Zenergy Technologies
David Dang is a HP/Mercury Certified Instructor (CI) for QuickTest Professional, WinRunner, and Quality Center. As a recognized automation expert, David has provided automation strategy and implementation plans for numerous clients to maximize ROI and minimize script maintenance. David has been a featured speaker on test automation and related topics at local and national QA and testing conferences including Quality Assurance Institute (QAI), StarEast, STP Con, and PSQT. David received his BS in Management Information Systems and BA in Psychology from the University of Buffalo.
Class: Five Common Test Automation Approaches
Tutorial: Mobile Testing Tools 101
Workshop: End-to-End Automation of ERP Software: A Case Study

Greg Dennis, Google Greg Dennis, Google
Greg Dennis is a Senior Software Engineer in Test with the Google Image Search team in Cambridge, Massachusetts. He is the lead developer of Web Puppeteer, an open-source, JavaScript framework for testing web applications. He received his PhD in Computer Science from MIT in 2009, where he specialized in software verification. Greg is also a contributor to WebDriver.
Industry Insights: The Many Faces of Web Testing at Google

Pete DuPré, Borland-Micro Focus Pete DuPré, Borland-Micro Focus
Pete DuPré has 25 years of experience in applications development and management of software and systems. In a career marked by rapid advancement, he has created complex technical solutions, managed development organizations, and is a former CIO of a Fortune 100 company. Well acquainted with international business, Pete has developed relationships and built organizations throughout Asia, South America and Europe, as well as in North America. His speaking engagements have included multiple industry events worldwide, including many Gartner Symposiums and PMI events. Pete holds a BS and graduate studies in Electrical Engineering.
Industry Insights: Requirements Roulette: Gambling with Your Company’s Money

Anaf Durrani, Orbitz Worldwide Anaf Durrani, Orbitz Worldwide
Anaf Durrani is responsible for the Quality Engineering organization at Orbitz, directing a team of software and quality engineers across four continents. He is an innovative, results driven leader with 11 years of progressive experience. Anaf spearheads projects within diverse organizational environments, including leading cultural change and strategic initiatives around global project and program management, strategic outsourcing, vendor management, software engineering, product design, development, and quality engineering. For Anaf, the focus is on enhancing the customer experience, increasing productivity, quality, and cycle time. His industry experience includes online retail travel, ecommerce, and telecommunications.
Benchmarking: Mobile Testing and Continuous Integration

Beverly Edwards, Allstate Beverly Edwards, Allstate
Beverly Edwards has been with Allstate Insurance Company for 24 years filling various roles in the IT organization of Allstate’s financial business unit. Beverly has held positions from development to upper level management. She has experience leading teams in annuity and life product development, operations support, and compliance, as well as leadership of a PMO. Beverly is currently leading a centralized QC organization and has worked to improve that organization’s Testing Center of Excellence. Beverly holds FLMI, AAPA, ACS, and PMP certifications.
Discussion Forum: Size Matters When Testing in a Large Organization

Patricia A. Eglin, David Consulting Group Patricia A. Eglin, David Consulting Group
Patricia A. Eglin has been working in process improvement for 12 years. She is a seasoned process improvement engineer having worked as a CMMI practitioner and coach, and currently holding the position of process improvement/measurement specialist, Certified Introduction to CMMI Instructor and Six Sigma Green Belt. Pat is responsible for the development, implementation, and training of processes related to quality management initiatives, governance, and improvement opportunities. She has extensive knowledge and experience in the implementation of measurement programs and has delivered training on the objectives and ingredients of a successful measurement program and has assisted various organizations to identify the correct measures to meet their organization’s business objectives.
Tutorial: Estimation Clinic: Methods, Maturity, and Money
Industry Insights: Agile is from Venus and PMOs from Mars

Mike Ennis, Accenture Mike Ennis, Accenture
Mike Ennis is a Senior Manager in Accenture’s Technology practice specializing in planning and executing testing efforts. Mike has a deep technology and testing background and has led numerous test teams both on and off-shore. Additionally, Mike has conducted test assessments, created process improvement initiatives, created test strategies, test plans and has led execution efforts at various clients such as IBM, BMC Software, and Intuit. He has over 20 years of experience and is a Certified Software Testing Engineer, Certified Software Quality Analyst, a Certified Foundation Level Tester as well a respected speaker, mentor and coach. Mike also drives Accenture’s Global Testing and Certification Program.
Tutorial: Test Assessments: Practical Steps to Assessing the Maturity of your Organization
Workshops: Assessing Your Test Organization using Test Maturity Model (TMM)

Denise Flueckiger, Abbott Denise Flueckiger, Abbott
Denise Flueckiger has a BSEE from the Milwaukee School of Engineering. She has been with Abbott for over seven years filling various roles in the Corporate IT organization. She has held diverse positions from developer to manager at several companies as well. Denise has been assisting with testing on projects throughout her entire career. Currently, she is a program manager working on records management for the Pharmaceutical Regulatory Division.
Discussion Forum: FDA is a Three Letter Word: Testing in a Regulated Environment

Bob Galen, Zenergy Technologies Bob Galen, Zenergy Technologies
Bob Galen is an agile methodologist, practitioner, and coach who helps to guide companies and teams in their pragmatic adoption and organizational shift toward Scrum and other agile practices. Bob has held director, manager and contributor level positions in both software development and quality assurance organizations. He has over 25 years of experience working in a wide variety of domains and regularly speaks at international conferences and professional groups. He is a Certified Scrum Master Practicing (CSP), Certified Scrum Product Owner (CSPO), and an active member of the Agile Alliance & Scrum Alliance. In 2009 he published the book Scrum Product Ownership – Balancing Value from the Inside Out.
Tutorial: Metrics Showdown: Agile vs. Waterfall
Industry Insights: The Yin and Yang of Metrics

Cindy Glaser, HomeFinder.com Cindy Glaser, HomeFinder.com
Cindy Glaser has over 14 years of experience in the software testing, quality assurance and product support fields as a manager, test lead and test analyst for major multinational companies. She specializes in managing distributed and offshore test teams around the globe, retooling QA teams to handle tighter deadlines, and enabling cost containment by implementing a risk-oriented approach. Cindy has served on the board of the Chicago Quality Assurance Association since 2006.
Tutorial: Increasing the Quality of the Product in a Project Focused Environment

Elizabeth Glaser, PhD, The Boeing Company Elizabeth Glaser, PhD
Elizabeth Glaser, PhD, is a Process Specialist with The Boeing Company, focusing on improving organizational and individual effectiveness through process improvement. She has served in various capacities, including software and systems engineer, and program manager. Elizabeth has over 12 years of experience providing direction to increase effectiveness in people practices and processes and incorporating effective change management techniques to successfully and economically increase organizational capability. Elizabeth is an experienced trainer who incorporates experiential activities to demonstrate and reinforce concepts for participants. Elizabeth has a doctorate in Industrial/Organizational Psychology as well as MS degrees in Computer Science and Organizational Development.
Workshops: If I Can See It, Why Can’t You?
Bonus Session: They’re Playing Our Song

Janet Gregory, DragonFire Inc. Janet Gregory, DragonFire Inc.
Janet Gregory is a consultant whose specialty is working with teams to build quality systems and promoting agile quality processes. She has helped introduce agile practices into a variety of companies as a tester or coach and has successfully transitioned traditional test teams into the agile world. Her focus is working with business users and testers to help them understand their role in agile projects. Janet is co-author with Lisa Crispin of Agile Testing: A Practical Guide for Testers and Agile Teams, and a contributor to 97 Things Every Programmer Should Know.
Class: Transitioning to Agile Testing
Workshops: Pitfalls and Perils of Agile Testing

Brian Harry, Microsoft Corporation Brian Harry, Microsoft Corporation
Brian Harry is a Microsoft Technical Fellow working as the Product Unit Manager for Team Foundation Server, a server-based product designed to dramatically improve the productivity, predictability, and agility of software development teams by ensuring that all team members have easy access to the information they need to make the right decisions at the right time. Previously, Brian worked at start up DaVinci Systems doing electronic mail software. In 1992, Brian left DaVinci Systems with two others to create One Tree Software. One Tree was a classic garage-type startup company that developed and sold SourceSafe, the product that is now Microsoft Visual SourceSafe. One Tree Software was acquired by Microsoft in 1994.

Harry has had a passion for software development tools that dates to his college years in the mid 1980s at North Carolina State University where he did research on compilers, linkers, assemblers, and processor simulation systems. Harry’s other primary passions are family and wood working.

Keynote: Continuous Feedback

David Herron, David Consulting Group David Herron, David Consulting Group
David Herron brings over 35 years of experience in functional measurement and software process improvement. An authority on software development, he is regularly sought after by Fortune 1000 companies where he provides guidance on the use of metrics to monitor the impact of IT on the business, and on the governance of offshore development initiatives. One of the original founders of the David Consulting Group, he is now engaged with DCG as a Business Development Manager and VP of Knowledge Solution Services. David is a noted author and lecturer and has co-authored several books on topics relating to IT performance measurement.
Industry Insights: Identifying Your Organization’s Best Software Practices

Arthur Hicken, Parasoft Arthur Hicken, Parasoft
Arthur Hicken has been involved in automating various practices at Parasoft for almost 20 years. He has worked on projects including database development, the software development lifecycle, web publishing and monitoring, and integration with legacy systems. Arthur has worked with IT departments in companies such as Cisco, Vanguard, and Motorola to help improve their software development practices. He has taught at the College of DuPage in Illinois as well as developing and conducting numerous technical training courses at Parasoft. As an expert in his field, Arthur has been quoted in Business 2.0, Internet Week, and CNET news.com regarding Web site quality issues.
Industry Insights: How to Optimize Your Existing Regression Testing

Jim Holmes, Telerik Jim Holmes, Telerik
Jim Holmes is the Test Studio Evangelist at Telerik. He has over 25 years in the IT field in positions including PC technician, WAN manager, customer relations manager, developer, and yes, tester. Jim has held jobs in the DOD, the software consulting domain, and commercial software product sectors. He’s been a long-time advocate of test automation and has delivered software on a wide range of platforms. He co-authored the book Windows Developer Power Tools and blogs frequently at http://FrazzledDad.com. Jim is also the President of the Board of Directors for the CodeMash conference held in the middle of winter at an indoor waterpark in Sandusky, Ohio.
Industry Insights: Making Distributed Testing Teams Work

Jason Huggins, Sauce Labs Jason Huggins, Sauce Labs
Jason Huggins is the co-founder and CTO at Sauce Labs. Prior to Sauce Labs, Jason was a Test Engineer at Google where he supported the grid-scale “Selenium Farm” for testing Google applications such as Gmail and Google Docs. Jason’s experience also includes time at ThoughtWorks Chicago as a software developer. While at ThoughtWorks, Jason created the Selenium testing framework to cross-browser test a new in-house time and expense system.
Panel: Free Testing Tools: Looking Inside Open Source

Anne Hungate, Nationwide Anne Hungate, Nationwide
Anne Hungate has been in Information Technology for over 20 years. With a solid foundation in application development, she has held a variety of leadership roles in both program delivery and production at several major companies. Most recently, she established the quality function for Nationwide Direct’s business solution area defining team makeup, structure, and function. In this role, Anne led the effort to implement static testing to prevent defect introduction in both waterfall and agile delivery environments. Anne has an undergraduate degree from Miami University in Decision Sciences and Marketing. She earned her MBA at Case Western Reserve University’s Weatherhead School of Management. Anne holds both CSQA and PMP certifications.
Benchmarking: Open Source Automation vs. Integrated Testing Software

Karen Johns, Mosaic, Inc. Karen Johns, Mosaic, Inc.
Karen Johns is a Director with Mosaic, Inc. She is the product manager and chief developer for Mosaic’s methodology products and was instrumental in integrating Mosaic’s object-driven test automation process with their field-proven testing methodology. With over 30 years of experience, Karen has expertise in information systems quality assurance with an emphasis on software testing, test automation, software process improvement, measurement, project management, and training. Karen has planned and implemented structured testing processes and has developed and presented customized testing and project management methodology training across numerous projects and industries. She has presented at QAI and Better Software conferences and at local CSPIN and CQAA presentations.
Industry Insights: RSTAR™: Achieving Reusable Tests and Data

Karen Johnson, Software Test Management, Inc. Karen Johnson, Software Test Management, Inc.
Karen N. Johnson is an independent software test consultant based in Chicago, Illinois. She views software testing as an intellectual challenge and believes in the context-driven school of testing. Karen teaches and consults on a variety of topics in software testing. She frequently speaks at software testing conferences. Karen has been published in Better Software and Software Test and Performance magazines and on InformIT.com and StickyMinds.com. She is the co-founder of WREST, the Workshop on Regulated Software Testing. Karen has also served as an executive board member for the Association for Software Testing (AST).
Industry Insights: Business Intelligence/Data Warehouse Data Testing
Discussion Forum: Building a New Software Testing Practice

Matt Johnston, uTest Matt Johnston, uTest
With more than a decade of marketing experience at companies ranging from web start-ups to publicly traded corporations, Matt Johnston leads uTest’s marketing and community efforts as CMO. He is responsible for directing uTest’s efforts in shaping the brand, building awareness, generating leads, and creating a world-class community of testers. In his role as CMO, Matt also focuses on more strategic initiatives, such as forming key partnerships and helping to plan uTest’s expansion strategy. Matt earned a BA in Marketing from Calvin College, as well as an MBA in Marketing and Technology from New York University’s Stern School of Business.
Industry Insights: Thriving in the SoLoMo Landscape with In-the-Wild Testing

Basivi Junna, Scalar USA, Inc. Basivi Junna, Scalar USA, Inc.
Basivi Junna is a technical, hands-on test manager with in-depth knowledge of software testing including test automation and management tools. Basivi has 14 years of IT experience with an emphasis on quality assurance and testing. He is instrumental in driving technical solutions and efficient test strategies for large, complex, and highly dependent enterprise level applications. He has experience in setting up QA environments, establishing communications processes, negotiating and implementing SLAs including testing infrastructure, ownership, code migration, and processes. Basivi has a sound knowledge of SDLC methodologies and a proven record of establishing best practices and standards.
Industry Insights: An Automation Framework that Really Works

Nancy Kastl, Chicago Quality Assurance Association (CQAA) Nancy Kastl, Chicago Quality Assurance Association (CQAA)
Nancy Kastl CSQA is the President of the Chicago Quality Assurance Association (CQAA). She is an accomplished professional with over twenty-five years experience as an IT quality and process consultant, director, facilitator, and instructor. Nancy is a Certified Software Quality Analyst (CSQA) and served on the committee that originally defined the CSQA common body of knowledge. She served on the Purdue University’s IT Advisory Committee and the QAI Global Institute’s Certification Board. She has taught seminars and on-line classes for both Purdue University and the QAI Global Institute. Nancy is president of the Kaslen Group, former VP of Quality Assurance at Harris Bank and is the founder and president of the Chicago Quality Assurance Association (CQAA). She has a Master’s degree from DePaul University.
Panel: IT Disciplines: Collaboration, Competencies, and Careers

Michael Kelly, DeveloperTown Michael Kelly, DeveloperTown
Mike Kelly is a partner for DeveloperTown and an industry-leading software testing expert. He has written hundreds of articles and is a regular conference speaker on topics including agile, performance, usability, exploratory testing, and test management. He is also a co-author of the book How to Reduce the Cost of Software Testing. Mike is a past President and Director for the Association for Software Testing and is the founder of the Indianapolis Workshops on Software Testing. He has built and managed development teams at both startups and Fortune 500 companies. Mike regularly coaches companies and individuals on implementing agile development and testing practices.
Tutorial: Session Based Test Management
Workshops: Exploratory Testing in the Enterprise

Yolonda Kennedy, WellPoint, Inc. Yolonda Kennedy, WellPoint, Inc.
Yolonda Kennedy is a results driven manager with over 13 years of experience in quality assurance, project management, QA process methodology development, and the full software development lifecycle. She has proven ability to drive organizational change to maximize processes and deliver quality systems. She currently serves as a Test Architect for WellPoint, Inc. Prior to this role, Yolonda worked for PepsiCo where she was a key player in developing the Enterprise Test Center of Excellence and was instrumental in helping to define the managed service operating model for offshore testing. Yolonda holds a number of testing and quality certifications and is a frequent speaker at QA and testing conferences.
Benchmarking: Building and Managing High Performance Teams

Tim Korson, PhD, QualSys Solutions Tim Korson, PhD, QualSys Solutions
Dr. Timothy Korson is a Scrum trainer and coach. He has had over a decade of significant experience working on a large variety of systems developed using modern software engineering techniques. This experience includes distributed, real time, embedded systems as well as business information systems in an n-tier, client-server environment. He has helped design and taught in a Master’s of Software Engineering program and has been an international industry consultant since 1985. Tim has authored numerous articles, and co-authored a book on Object Technology Centers, Object Technology Centers of Excellence. He has given frequent invited lectures at major international conferences and has contributed to the discipline through original research.
Class: Designing and Executing the Most Crucial Test Cases
Workshops: Test Scenario Design Techniques
Bonus Session: Slicing Product Backlog Items: A Vital Scrum Skill

Chris Kozak, ThoughtWorks Karen Johns, Mosaic, Inc.
Chris Kozak is a Lead Consultant at ThoughtWorks. There, he straddles the space between Software Developer and Quality Analyst and feels that the software world should have more of an overlap between these two roles. He has experience in a number of industries ranging from automotive to retail, mobile to airlines. He is a passionate problem solver and a strong proponent of the behavior-driven approach to software development. He is also an occasional contributor to the JBehave project.
Industry Insights: Closing the Specifications Quality Gap through Behavior Driven Development

Tony Kvitek, Chicago Software Process Improvement Network (CSPIN) Tony Kvitek, Chicago Software Process Improvement Network (CSPIN)
Tony Kvitek is Chairperson of the Chicago Software Process Improvement Network (CSPIN) Steering Committee. He is an Information Technology Leader with over 20 years of progressive Strategic and Tactical Leadership experience with expertise in Organizational Performance Improvement. Starting his career in software development and testing, Tony has held broad functional and technical responsibilities in all systems platforms. Tony has served in organizational and program leadership roles within a number Blue Chip companies and consulting firms where he has applied industry best practices to improve quality and productivity within all aspects of IT development and support.
Panel: IT Disciplines: Collaboration, Competencies, and Careers

Len Lagestee, Cars.com Len Lagestee, Cars.com
Len Lagestee is a 23 year veteran of software and web development holding a variety of roles including developer, tester, analyst, architect, and project manager. In 2004, Len found his passion with agile methodologies and became a coach, mentor, and evangelist. In 2010, he joined Cars.com as the Manager of Project Management and Methodology, taking an active role in the transformation from waterfall methodologies to agile. Prior to Cars.com, Len was a Manager of Technology Strategy at Allstate Insurance, focusing on web technologies for allstate.com. In 2006, he won the Chairman’s Award for his achievements in successfully integrating agile practices within the allstate.com development teams. Len is a Certified Scrum Master.
Benchmarking: An Agility Transformation Journey

Eric Landes, Agile Thought Eric Landes, Agile Thought
Eric Landes has been involved with the IT industry for close to 20 years. As a Solution Architect for AgileThought, Eric helps coach and implement agile solutions in primarily Microsoft environments. He has been using agile methods for the past 6 years in a team lead/ project manager capacity. His expertise includes working with teams dispersed around the world. Eric has presented on Kanban, automated acceptance tests, and other agile topics at a variety of agile conferences and user group meetings. Eric has a CSM and is a Microsoft MVP.
Industry Insights: Excellent Executable Requirements Can Get You Home on Time

Michael Lawler, NueVista Group Michael Lawler, NueVista Group
Michael Lawler has been involved in information technology management since 1984 and in the service industry for over thirty years with responsibilities at the national, regional, and local levels. He has been focused in the area of software quality since 1997. Throughout his career, Michael developed and mentored responsive teams who work creatively to solve internal and client-related challenges. He is an effective communicator who works toward solutions in a creative manner that delivers multiple benefits to a variety of industries and organizations. Michael has also managed relationships and partnerships with several international vendors on behalf of clients and corporate entities.
Tutorial: Infusing Quality Through Strategic Regression Testing
Industry Insights: Invading the Beehive:Test Planning for Success

Rafal Los, HP Software and Solutions Rafal Los, HP Software and Solutions
Rafal Los, Enterprise and Cloud Security Strategist for Hewlett-Packard Software, combines over a decade of deep technical expertise in information security and risk management with a critical business perspective. Working with the industry and HP’s customers, Rafal helps organizations determine their needs for and realize their strategy in enterprise and cloud security. He is a sought after speaker at information security and quality conferences and has presented at events produced by OWASP, ISSA, SecTor, Black Hat, Defcon, SANS, and many others. Staying active in the community, Rafal participates in OWASP, the Cloud Security Alliance and other industry groups. His blog, Following the White Rabbit, contains his unique perspective on enterprise security and cloud.
Industry Insights: Successful Requirements Based Strategies for QA Security Testing

Michael Mah, QSM Associates, Inc. Michael Mah, QSM Associates, Inc.
Michael Mah is a Managing Partner at QSM Associates, Inc. He teaches, writes, and consults with technology companies on estimating and managing software projects, whether in-house or offshore, waterfall or agile. He is the Director of the Benchmarking Practice at the Cutter Consortium, a US based IT think tank. With Over 25 years of experience, Michael has derived productivity patterns for thousands of projects collected worldwide. His work examines the time-pressure dynamics of teams, and its role in project success and failure. Michael’s background is in physics and electrical engineering, and he is a mediator specializing in conflict resolution for technology projects.
Industry Insights: Using Agile Concepts to Treat Organizational Dysfunction

Patrick Maher, TAP Group/nAblement Patrick Maher, TAP Group/nAblement
As Managing Director of the nAblement channel of SPR Companies, Pat Maher is responsible for developing and implementing its mission to establish career opportunities for qualified technology candidates with disabilities. He is a co-producer of Forerunners, a Silver Hugo and CINE Golden Eagle award-winning documentary film intended to drive more minority students with disabilities into STEM disciplines. Pat was co-investigator for research on Demand-Side Factors Related to Employment of People with Disabilities: A Survey of Employers in the Midwest Region, published by The Journal of Occupational Rehabilitation. In 2009, he was honored with the Henry Betts Employment Advocacy Award. A true creative thinker and eloquent speaker, Pat does “amazing work that truly changes the world.”
Workshops: Web Accessibility: A Missed Quality Requirement

Vinkesh Mehta, Deloitte Consulting LLP Vinkesh Mehta, Deloitte Consulting LLP
Vinkesh Mehta is a Specialist Leader in Deloitte’s Technology Practice. He has 24 years of software industry experience building robust and high performance software systems from OS to end-user applications. He currently works on a large public sector project where he has redesigned batch, online, and web services to achieve 10 times or higher performance improvements. His current focus is performance analysis, optimization, testing, monitoring, and capacity planning. He is also involved in SOA standards as a member of the OASIS consortium and has contributed toward the development of several SOA standards. He has published papers and has a patent in the area of business process management and SOA.
Industry Insights: Comprehensive Performance Monitoring of Large Enterprise Applications

Barbara Merwin, Patterson Group Barbara Merwin, Patterson Group
Barbara Merwin has over 25 years of experience in Information Technology, working with both large international organizations and small not-for-profits. She began her career as a business analyst and has continued to apply those skills in a wide variety of situations. Barbara is the drafting author of the Quality Assurance Institute’s Certified Business Analyst Common Body of Knowledge. Barbara speaks and teaches internationally on a wide variety of topics. She was one of the founders of the Quality Assurance Association of Maryland and was the Conference Chair for the 2005 and 2006 Quality Assurance Institute’s International Software Quality Assurance Conference.
Class: Certified Software Quality Analyst (CSQA) Prep Course

Robbie Miller, nAblement Robbie Miller, nAblement
Robbie Miller is a tenured developer and tester who is also a native user of screen reader technologies. He has been an accessibility analyst on SPR projects for Section 508 Web Accessibility Audits and performed testing for Sonnenschein, Nath & Rosenthal, Sidley-Austin, William Blair, Blue Cross Blue Shield of Illinois, and PACE transport services as well as being a valued consultant to the accessibility testing practice. Robbie has also trained blind users on Microsoft operating systems, Microsoft Office products, and assistive technology for the State of Illinois Department of Human Services.
Workshops: Web Accessibility: A Missed Quality Requirement

Todd Nilson, Social Syntax Todd Nilson, Social Syntax
Todd Nilson is a social media strategist and advisor to Fortune 1000 companies. He specializes in employer branding, candidate experience, game design, and social media analytics. He began his career in 1996 as an IT recruiter and spent time as a lead game designer for an online game company. Currently, Todd is the managing director for Social Syntax; leveraging technology resources to help businesses radically strengthen their sales, brand awareness, employee and customer retention and satisfaction through social media channels. He is also the founder of GoIndigo, LLC, a Milwaukee-based creative career events management company responsible for volunteer-driven events like Milwaukee JobCamp, Resume Slam, and Interview Improv.
Bonus Session: An Enterprise View of Social Media, Collaboration, Jetpacks, and Ray Guns

Rivka Papoff, Anixter International Rivka Papoff, Anixter International
Rivka Papoff has been a QA Analyst for Anixter International for 10 years. In that role, she creates and executes test cases, automated test scripts, test case matrices, training, and test work plans. She is experienced in agile, quality center administration, automated and manual testing, disaster recovery, and internal audit reviews. Rivka holds a CSQA certification and is an active member of the CQAA Programs Committee. Rivka also volunteers with several nonprofit organizations.
Benchmarking: Communication Techniques for Successful Agile Software Projects

Rohit Pereira, Deloitte Consulting LLP Rohit Pereira, Deloitte Consulting LLP
Rohit is a Senior Manager in Deloitte’s Technology practice and the Sales and Eminence leader of the Functional and Test Capability. He has over 10 years of experience managing large, complex system integration engagements. Rohit’s testing specific experience includes conducting testing assessments, designing test strategies, managing end to end complex test program efforts, establishing comprehensive Testing Centers of Excellence (COE) for large clients, and management of onsite/offshore functional and test delivery models. Rohit primarily focuses on serving Deloitte’s clients in the healthcare industry.
Industry Insights: Business Testing: A Risk-Based Approach

Mary Claire Perkins, Gerdau Ameristeel Mary Claire Perkins, Gerdau Ameristeel
Mary Claire Perkins is a results-oriented leader with over ten years of experience in product and program management of enterprise software systems and software driven medical devices. She has a demonstrated ability to manage a full product life cycle from a schedule, scope, and quality perspective while focusing on the needs of the customer. With expertise in requirements development, analysis testability and traceability, Mary Claire is well versed in integration testing and the test management of third party applications.
Benchmarking: Test Management for Third Party Applications Integration

Nick Pointon, SQS Nick Pointon, SQS
Nick Pointon is a software testing entrepreneur and executive with over 18 years of experience in the industry. He is Head of Offshore Testing for SQS, the world’s largest software testing consultancy. He manages over 700 testers based in India and Egypt who are testing projects worldwide. In 1998, Nick founded Cresta, a software testing consultancy based in the United Kingdom. Nick grew Cresta to be market-leader in the United Kingdom, Ireland, and South Africa until its acquisition by SQS in 2006. At that time, Nick joined SQS as the UK Consultancy Director and, in 2008, moved to India to acquire and manage SQS’s Indian offshore test centre. Nick lives with his family in Pune, India.
Keynote: What Next? The Future of Software Testing in 2012 and Beyond…

Bob Prentiss, Watermark Learning Bob Prentiss, Watermark Learning
Bob Prentiss is the Client Solutions Director of Business Analysis at Watermark Learning. Bob is CBAP® certified with over 20 years of experience in corporate America; managing BA centers of excellence, assessing and managing BA maturity, quality, and competency. Bob is the developer of the PMI 2011 Product of the Year, the Project R.E.A.L. (Real Experience Applied Learning) class, a hands-on, live project experience. Bob stays involved in giving back to the BA community through mentoring and coaching, providing formal training, developing best practices, and speaking at industry conferences on topics such as CBAP® certification, centers of excellence, BA competency, requirements quality, BA leadership and careers. Bob is a founding member and past President of the IIBA MSP Chapter wearing several hats on the board. He is currently serving on the board as the VP of Professional Development.
Class: The Audacity of Quality Requirements

Connie Price, Blue Cross Blue Shield of North Carolina Connie Price, Blue Cross Blue Shield of North Carolina
Connie Price is a Director in the User Acceptance Testing department at Blue Cross and Blue Shield of North Carolina. She has 16 years of experience in insurance and 12 years of experience in quality assurance and management. Connie began in the Operations Division, working in various areas until she transitioned to Information Systems as a Quality Assurance Manager. Connie then elected to leverage her expertise to build a User Acceptance Testing department. In 2009, Connie formed the “Blues Testing Forum” group, a quality focused group that consists of more than 20 Blue’s Plans who meet to discuss testing challenges and opportunities.
Benchmarking: Model Office: Focusing on Business Process Validation

Neil Price-Jones, NVP Software Testing Inc. Neil Price-Jones, NVP Software Testing Inc.
Neil Price-Jones has 24 years experience in software testing and implementation of automation in a variety of areas like financial, telecommunications, and pension administration. In 1993, Neil founded NVP Software Testing that provides testing expertise to numerous organizations. He has made presentations to many software quality organizations including Kitchener Waterloo Software Quality Association (KWSQA) as well as Toronto Association for System & Software Quality (TASSQ) and is on the board of TASSQ. Mr. Price-Jones has presented and exhibited at the International Quality Conference from 2003-2006. He has assisted in training many clients in the financial, provincial government, health and insurance sectors.
Class: Certified Software Test Engineer (CSTE) Prep Course

Joyce Sattovia, The Boeing Company Joyce Sattovia, The Boeing Company
Joyce Sattovia is a Process Specialist in Information Technology at The Boeing Company where she supports quality assurance, measurement, and process improvement activities. With a bachelor’s degree in Computer Science, Joyce has 32 years of experience that includes software engineering, project management, software quality assurance, organizational development, process improvement, and quantitative performance measurement. Joyce is an experienced trainer both inside and outside of Boeing. Her effectiveness in training lies in her usage of experiential learning techniques to demonstrate the concepts and involve the participants. She is accomplished at making ideas come alive for her audience.
Workshops: If I Can See It, Why Can’t You?
Bonus Session: They’re Playing Our Song

Susan Slater, Corvus International Susan Slater, Corvus International
Susan Slater has over 20 years of consulting experience with a variety of corporate and health care clients in the United States, Europe, Asia, India and Africa. Susan has worked with clients in the airline, automobile, electronics, entertainment, software development, construction, pharmaceutical, health care, and telecommunications industries. She has experience in working at all organizational levels to create measurable improvements through the design and application of effective organizational change initiatives. Susan has served as a coach for individual executives at both the Corporate Vice President and Director levels in a variety of organizations in both business and health care settings.
Workshops: Leading Change

Vic Soder, Deloitte Consulting LLP Vic Soder, Deloitte Consulting LLP
Vic Soder is a Director in the Deloitte Consulting Technology practice. He has over 25 years of experience in assisting large clients improve technology infrastructure and applications, including the business and technical issues associated with application performance, workload planning, infrastructure optimization, and system capacity planning. He has played a key role in numerous technology planning engagements performed by Deloitte Consulting. Vic worked previously with Boole & Babbage and the Institute for Software Engineering, and holds a B.S. degree in Mathematical Sciences from Stanford University.
Industry Insights: Comprehensive Performance Monitoring of Large Enterprise Applications

Harriett Southerland, Blue Cross Blue Shield of North Carolina Harriett Southerland, Blue Cross Blue Shield of North Carolina
Harriett Southerland has 21 years of experience in the software testing industry. She is currently a User Acceptance Testing Manager for Blue Cross Blue Shield of North Carolina. During her tenure as a testing professional, Harriett has successfully lead project teams and performed all aspects of the systems testing life cycle. She has expert knowledge of interpreting system flows, dependencies, interfaces, and program logic. Harriett holds a CSTE from the Quality Assurance Institute and has served as a prep course facilitator and exam proctor for the CSTE and CSQA. In service to the community, Harriett assists by speaking in promotion of the United Way.
Benchmarking: Model Office: Focusing on Business Process Validation

Simon Stewart, Google Simon Stewart, Google
Simon Stewart lives in London and works as a Senior Software Engineer in Test at Google. He is the current lead of the Open Source Selenium project and deeply involved with browser automation.
Industry Insights: The Many Faces of Web Testing at Google
Panel: Free Testing Tools: Looking Inside Open Source

Marcia Stinson, Quality Lifecycle Solutions Marcia Stinson, Quality Lifecycle Solutions
Marcia Stinson has over 30 years of experience in writing and managing requirements at all levels. Her past experience includes nearly 20 years of systems and software engineering experience on a complex system for a major Aerospace & Defense Manufacturer. She also has a background in requirements management best practices and implementation of requirements management solutions. Marcia currently develops course content and conducts training and consulting on best practices for use cases and elicitation techniques, as well as individual courses on RAVEN. Marcia is the author of the “Writing Effective Business Use Cases Course” and has been a keynote speaker on the subject of use cases.
Workshops: Leveraging Use Cases to Test Cases Development

Glenn Stout, PhD Glenn Stout, PhD
Dr. Glenn Stout has been in information technology for more than 23 years. He is currently an independent consultant in the areas of process, methodology, software quality, and testing. Previously, he served as the Methodology Lead for software development at a local multi-billion dollar company where he led a virtual team of more than 100 to create a software development process that was used by more than 3,500 IT team members worldwide. Glenn is a former Chicago Chapter President and a former President of the Global Council of the Rational User Group. He holds a PhD in Information Systems and teaches at several universities in both online and classroom formats.
Industry Insights: The UAT Chess Game: Playing Your Pieces to Win

Megan Sumrell, Mosaic ATM Megan Sumrell, Mosaic ATM
Megan Sumrell is the Quality Architect for Mosaic ATM where she establishes company-wide quality practices including project management, project planning and tracking, and testing. She is a Certified Scrum Practitioner with over 14 years of software testing experience. She has worked as a developer, quality engineer, Director of QA, QA architect, product owner, Scrum Master and Agile Coach, and consultant. Megan has built QA organizations at several software companies including CommerceOne and ChannelAdvisor. She has also served as the Director of Transformation Services at Valtech where she not only coached teams transitioning to agile but also developed and taught several agile/Lean courses.
Tutorial: Driving Out Waste with Lean and Six Sigma Practices
Benchmarking: Eliminate Waste: The Key to Reducing Cycle Time and Cost

Gail Swanson, Centare Gail Swanson, Centare
Gail Swanson is a Sr. User Experience Consultant at Centare. She has been designing innovative and engaging experiences for a variety of corporations since 2000. As an advocate of agile UX, Gail believes in the power of collaboration. She is dedicated to making your every day just a little bit better by delivering technology that empowers its users. A self-diagnosed information addict, Gail writes about real world UX work in her blog at http://www.PracticallyUX.com.
Industry Insights: User-Centered Design and Usability Testing for a Quality UI

Kimberly Tatum, Deloitte Consulting LLP Kimberly Tatum, Deloitte Consulting LLP
Kim is an experienced manager within the Functional and Test Capability at Deloitte Consulting LLP. Kim has over 11 years of information technology and full project life cycle experience. She primarily focuses on strategy and advisory services for the implementation of testing frameworks. She has managed quality across various delivery models including multi-site, offshore, knowledge transfer, and partnership. She has managed customers across multiple industries through strategic testing transformations. Kim has also successfully led several Test Center of Excellence (TCOE) implementations and has performed numerous enterprise testing assessments.
Industry Insights: Business Testing: A Risk-Based Approach

Stephen Vance, uTest Stephen Vance, uTest
Steve Vance is an energetic and knowledgeable speaker, very excited about the world of testing and sharing what he knows. He’s been a developer, consultant, and manager for over 20 years, advising companies from startups to Fortune 100 on software process and quality including agile coaching. He is currently the Senior Software Engineer and Integrations Lead at uTest, Inc. and is writing a book on software testing techniques.
Industry Insights: Getting Started with Test Driven Development

Peter Varhol, Seapine Software Peter Varhol, Seapine Software
Peter Varhol is a technology manager and writer with extensive knowledge and experience in computer software and the management of computer products. As a technology product manager, Peter led the market-driven development strategy of several tools for professional developers. As a technology writer, editor, and manager, he has investigated and written hundreds of articles on advances in the Internet and Web, software development, embedded systems, operating systems, networking, and other technical software and hardware. As a college professor and industry speaker, Peter has explained and demonstrated fundamental and advanced techniques in computing and information systems. Peter is currently Software Quality Evangelist for Seapine Software.
Industry Insights: Agility with Traceability: Blending Requirements and User Stories

James Vaughan, Ectropics, Inc. Jim Vaughan, PMI-Chicagoland
Jim Vaughan PMP served for more than five years at the Chicagoland Chapter of the Project Management Institute including one and a half years as the president of the chapter. He developed his expertise as a highly successful project manager in one of the most demanding technological environment, global cellular telecommunications. For Motorola he successfully delivered the first non-Japanese cellular system to the Japanese market, in an environment famous for its attention to quality and performance. Today, as an independent consultant, Jim continues to lead large and complex projects in addition to teaching project management at DePaul University.
Tutorial: Increasing the Quality of the Product in a Project Focused Environment
Panel: IT Disciplines: Collaboration, Competencies, and Careers

George Wilson, Original Software George Wilson, Original Software
George Wilson is Chief Operating Officer at Original Software. He is often in demand at industry events and conferences as his natural ‘quality evangelism’ and real world insights strike a chord with audiences. His strong software quality and customer care orientation is reinforced by extensive software product and large-scale development project experience. He has become a respected authority on quality assurance both in general and in particular, within Agile. George has helped shape the solutions Original offers today with his understanding of market needs and practical experience from the field.
Industry Insights: Agile Test Automation: Truth, Oxymoron or Lie

David De Witt, Chicago IIBA David De Witt, Chicago IIBA
David De Witt CBAP is the VP Marketing and Relationships for the Chicago IIBA Chapter. He has more than 25 years in management consulting and Information Systems working in a number of industries including supply chain, financial services, and telecommunications. He has mentored companies and facilitated cross-functional, multi-level work groups through many kinds of projects, including process improvement and business requirements development. He holds the Certified Business Analysis Professional (CBAP) designation from the International Institute of Business Analysis and currently serves on the Chicago IIBA Chapter’s Board . He has served on the Board of Directors, Midwest Facilitators Network, and Advisor to the College of Business, Indiana State University. A graduate of Furman University, Greenville, SC, he earned his Doctorate at Tulane University in New Orleans.
Panel: IT Disciplines: Collaboration, Competencies, and Careers

Jim York, FoxHedge Ltd. Jim York, FoxHedge Ltd.
Jim York is a certified Scrum trainer, certified Scrum coach, and cofounder of FoxHedge Ltd. For more than 20 years as a management and IT consultant, Jim has led, trained, and coached hundreds of individuals, teams, and organizations in the implementation of lean and agile concepts. His workshops blend his practical experience in Scrum, lean software development, Extreme Programming, agile project management, product management, and traditional project management. Jim shares his passion for lean and agile as a frequent presenter at conferences, users groups, public and on-site workshops, and as a business process coach.
Workshops: Scrum in the Enterprise