Industry Insights: Wednesday

View Industry Insights sessions: Wednesday ThursdayFriday

Agile Using Agile Concepts to Treat Organizational Dysfunction
Michael Mah, QSM Associates, Inc.
Wednesday, May 2
9:45 AM – 10:45 AM
In the rush to be faster, better, cheaper, or extremely innovative, it’s possible to become trapped in organizational dysfunction. This is where teams can break down and fail, often resulting in defect-laden software passed on to QA. What are the common sources of organizational dysfunction today? How do you manage these difficult situations? In this presentation, Michael will present examples of companies that have overcome these barriers to success, plus a few who didn’t. You’ll learn how systems theory plays a role in software development, why complex communication and expert thinking are the ultimate challenges facing understanding today, and how accurate and reliable metrics are the key to revealing patterns so that managers can deliver higher quality software.
Michael Mah, QSM Associates, Inc.

Process Identifying Your Organization’s Best Software Practices
David Herron, David Consulting Group
Wednesday, May 2
9:45 AM – 10:45 AM
The term, software development best practice, usually refers to a development process or technique that has gained consensus over time as a value added practice. But who is to say whether something is a best practice or not? This presentation will shed new light on how we should be defining software development best practices. And, more importantly, how an organization can identify their own best practices and what impact those practices have on improving performance and reducing defects. Learn how to assess your current development processes and techniques and gain insight into your specific best software practices. A best practice is only a “best practice” if it is yielding positive results.
David Herron, David Consulting Group

Measurement The Yin and Yang of Metrics
Shaun Bradshaw and Bob Galen, Zenergy Technologies
Wednesday, May 2
9:45 AM – 10:45 AM
Metrics are powerful tools, but are often situation dependent. Insightful metrics for a waterfall approach may not be productive in an agile scenario. In this presentation, QA and testing experts Shaun Bradshaw and Bob Galen will discuss the value and pitfalls of various metrics in alternate development methodologies. Shaun will take the traditional test manager’s role with a focus on waterfall while his sparring partner, Bob will approach metrics from an agile perspective. Join Shaun and Bob for a lively debate and learn how certain metrics work and don’t work in the waterfall versus agile realm, that there are universal metrics that provide value in both methodologies, how metrics evolve with methodologies, and what to keep and what to discard as your organization grows.
Shaun Bradshaw and Bob Galen, Zenergy Technologies
Bob Galen, Zenergy Technologies

DW Testing Business Intelligence/Data Warehouse Data Testing
Karen Johnson, Software Test Management, Inc.
Wednesday, May 2
9:45 AM – 10:45 AM
When a company builds a data warehouse and creates reports designed for critical business analysis, it’s important that the data is accurate. But, how do you know that it is? Testing for data accuracy is different. The business rules around data become boundary conditions to consider. Data testing often highlights existing issues and forces decisions to be made about data quality. The volume of data to test is frequently so large that testing “all the data” is not possible and so deciding the test data set becomes one of the most strategic decisions. This session takes a look at the unique testing challenges of data quality in the business intelligence/data warehouse arena. Karen will discuss what to test and how to test cubes, stored procedures, triggers, and ETL jobs. She will cover the skills needed for testers on a data warehouse project and how to hire and prepare a testing team for the challenge.
Karen Johnson, Software Test Management, Inc.

Usability Testing User-Centered Design and Usability Testing for a Quality UI
Gail Swanson, Centare
Wednesday, May 2
9:45 AM – 10:45 AM
The rising popularity of ubiquitous computing and social networking has changed the way people and businesses use technology. Across all platforms, the consistent differentiator between applications that are widely adopted and those that are discarded is the ability to meet user needs through a positive experience. User-Centered design techniques provide the tools needed to create that engaging and usable application. Usability testing is then needed to find the bugs in your interface design that will trip up your users and stand in the way of your product meeting its goals. Learn how to quickly gather the information you need about the where, when, why, how, and by whom the application will be used as well as the techniques to apply that information to an interface design. Once that design is complete, understand effective ways to organize and execute a usability study to ensure the integrity of the interface design.
Gail Swanson, Centare

Agile Agile is from Venus and PMOs from Mars
Patricia A. Eglin, David Consulting Group
Wednesday, May 2
1:00 PM – 2:00 PM
The role of the PMO must shift as an organization embraces agile methods to avoid the many points of conflict between agile teams that self manage and self-organize and control oriented, administrative PMOs. A solution to this problem is to refocus PMO activity on tasks outside the team’s purview. In her talk, Patricia will discuss the three voice metaphor used to sort out roles in this new environment. The SCRUM Master represents the voice of process dealing with everyday activities needed to address delivery. The product owner / customer is the voice of the business and prioritizes and refines the product vision. The PMO is the voice of the organization ensuring strategic alignment and management awareness. At the team level the PMO must keep the team’s path open ahead by dealing with external risks and interruption. Join Patricia and help your PMO avoid the pitfall of losing value within the organization.
Patricia A. Eglin, David Consulting Group

Process Sustaining Process Improvement Gains for the Long Run
Gail Borotto, MITRE
Wednesday, May 2
1:00 PM – 2:00 PM
You have completed your process improvement effort and use of the new processes is underway. Now what do you do? Sustainability has been the difficult question for many organizations that have invested money, time, and training to achieve their process maturity goals. This presentation will show you how to keep the process improvement accomplishments working for your organization whether they were developed using CMMI and LEAN Six Sigma. Learn the key questions that leaders should ask to ensure their investment is soundly maintained. Understand how to plan ahead for process improvement operations and maintenance regardless of changing priorities, goals, and reorganization. And, most importantly, consider how to move into continuous improvement to keep the investment and employee morale alive. Gail will discuss measurement and reporting, training, development and rewards, change management and the critical senior management role. Join Gail to discover how to keep your organization’s focus and stay the course.
Gail Borotto, MITRE

Organizational Change Testing: The Art of Not Testing
James Campbell, Tulkita Technologies, Inc.
Wednesday, May 2
1:00 PM – 2:00 PM
Knowing how to test is a given. When asked what the most important skills of a test professional were, however, typical responses from IT and business leadership included communicator, integrator, change agent, coordinator, and problem solver. As testing grows in importance, so do the requirements for test professionals to become thought leaders and change agents within their organizations, rather than simply validators of system quality. This presentation will explore the essential skills and traits necessary to be a top test professional in today’s marketplace. Learn essential communication styles, how to implement innovation and change, and how to drive stakeholder alignment and collaboration. These are the fundamental skills that will take you from being average to world-class.
James Campbell, Tulkita Technologies, Inc.

Test Planning Invading the Beehive:Test Planning for Success
Michael Lawler, NueVista Group
Wednesday, May 2
1:00 PM – 2:00 PM
How would you feel if the pilot on your next flight came over the intercom and announced “I think we’re just gonna see if this works.” A bit queasy? Absolutely!! So, why would we go into a testing effort without a plan? As software quality professionals, we have a responsibility to help the team and the organization succeed. An effective test plan is the best tool in our repertoire. The test plan has been referred to as the contract between the test team and the rest of the project team. This presentation covers the information that should be included in the plan to enable the best possible results for the testing effort. Join Michael to understand the key components of a test plan. Learn to create a plan that effectively supports both the test team and the project team.
Michael Lawler, NueVista Group

Security Testing Successful Requirements Based Strategies for QA Security Testing
Rafal Los, HP Software and Solutions
Wednesday, May 2
1:00 PM – 2:00 PM
Involving the QA organization in a software security assurance program is critical, yet it is extremely difficult to find a formula that is both effective and not overly taxing on QA. While security and QA are both fundamentally testing functions, they couldn’t be any more different. QA tests for known features and functions in applications, security is tasked with testing the unintended features developers program into their code. Testing for ‘unknowns’ is incredibly difficult but, what if security testing could be split up in ways that were both defined and undefined? The defined components could be tested, while the undefined could be left to ethical hackers to test. This talk addresses the practicality of having a ‘testable security requirement’ for all manner of application development lifecycles. Join Rafal to learn about splitting security into defined and undefined problems, creating, managing and testing sound security requirements, and using security defects and incidence response as future security requirements.
Rafal Los, HP Software and Solutions

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