Conference at a Glance

QUEST 2012 brings you 5 days packed with classes, tutorials, educational sessions, hand-on workshops, discussions groups, EXPO, and networking events. You can attend one day or all five days. Scroll through the entire schedule or select a specific day. Click on the individual session titles to read abstracts and learn about the instructors/speakers. To download/print PDFs for select sessions, click on the “Download PDF” link to visit the conference Downloads page.

Daily Schedules:
Monday, April 30Tuesday, May 1Wednesday, May 2Thursday, May 3Friday, May 4

Featured Track of the Day: During the conference, one or two of the five concurrent tracks focuses on a specific topic of high interest.

Monday, April 30: Pre-Conference Classes & Workshop

7:30 AM – 8:30 AM Registration & Continental Breakfast
8:30 AM – 4:30 PM Two-Day Workshop and Classes
Manager’s Solutions Manager’s Solutions Workshop
Nancy Kastl and Tom Ticknor, QAI Global Institute
Room: Junior Ballroom A
CSQA Certification CSQA Certification Prep Class
Barb Merwin
Room: Grand Ballroom G
  CSTE Certification CSTE Certification Prep Class
Neil Price-Jones
Room: Junior Ballroom B
  Testing Practices Essentials of Software Testing
Bob Crews, Checkpoint Technologies
Room: Grand Ballroom A
8:30 AM – 4:30 PM Full Day Classes
Agile Transition to Agile Testing
Janet Gregory, DragonFire Inc.
Room: Grand Ballroom B/C
Requirements The Audacity of Quality Requirements
Bob Prentiss, Watermark Learning
Room: Grand Ballroom H
Process Build and Sustain Value Based Processes
Gail Borotto, GoalGetters
Room: Grand Ballroom D
  Test Design Designing and Executing the Most Crucial Test Cases
Timothy Korson, PhD, Qualsys Solutions
Room: Grand Ballroom I
Test Automation Five Common Test Automation Approaches
David Dang, Zenergy Technologies
Room: Grand Ballroom J
5:30 PM – 7:30 PM Manager’s Connection Dinner
Sponsored by QAI Global Institute

Tuesday, May 1: Pre-Conference Tutorials, Classes & Workshop

7:30 AM – 8:30 AM Registration & Continental Breakfast
8:30 AM – 4:30 PM Two-Day Workshop and Classes continued
  Manager’s Solutions Manager’s Solutions Workshop
Nancy Kastl and Tom Ticknor, QAI Global Institute
Room: Junior Ballroom A
  CSQA Certification CSQA Certification Prep Class
Barb Merwin
Room: Grand Ballroom G
  CSTE Certification CSTE Certification Prep Class
Neil Price-Jones
Room: Junior Ballroom B
  Testing Practices Essentials of Software Testing
Bob Crews, Checkpoint Technologies
Room: Grand Ballroom A
8:30 AM – 12:00 PM Half Day Tutorials
  Estimation Estimation Clinic: Methods, Maturity and Money
Patricia A. Eglin, David Consulting Group
Room: Grand Ballroom I
  Assessment Test Assessments: Practical Steps to Assessing the Maturity of your Organization
Mike Ennis, Accenture
Room: Grand Ballroom D
  Organizational Change Quality Assurance and Organizational Change: What’s in it for me and them?
Jeanette Bordelon, Ernst & Young
Room: Grand Ballroom H
  Risk-Based Testing Risk Based Testing Analysis & Strategy
Clyneice Chaney, Quality Squared
Room: Grand Ballroom B/C
  Mobile Testing Mobile Testing 101
David Dang, Zenergy Technologies
Room: Grand Ballroom J
1:00 PM – 4:30 PM Half Day Tutorials
3:00 PM – 3:30 PM Afternoon Refreshment Break
Sponsored by Ameex
  Measurement Metrics Showdown: Agile vs. Waterfall
Shaun Bradshaw and Bob Galen, Zenergy Technologies
Room: Grand Ballroom B/C
Process Improvement Driving Out Waste with Lean and Six Sigma Practices
Megan Sumrell, Mosaic ATM
Room: Grand Ballroom D
  Quality Focused Project Management Increasing the Quality of the Product in a Project Focused Environment
James Vaughan, Ectropics, Inc. and Cindy Glaser, HomeFinder.com
Room: Grand Ballroom H
  Session-Based Testing Session Based Test Management
Michael Kelly, DeveloperTown
Room: Grand Ballroom I
  Regression Testing Infusing Quality Through Strategic Regression Testing
Michael Lawler, NueVista Group
Room: Grand Ballroom J
4:30 PM – 6:00 PM Welcome Reception
Sponsored by uTest

Wednesday, May 2: Conference & EXPO

The QUEST 2012 Conference and EXPO kicks off Wednesday with a range of speakers and workshops, including day-long focused tracks on Agile and Process.

7:30 AM – 8:15 AM Registration & Breakfast
Sponsored by Analytics8
8:15 AM – 8:30 AM Opening Remarks & Announcements
Tom Ticknor, Chief Operating Officer, QAI Global Institute
Nancy Kastl, QUEST Conference Chairperson
Room: Junior Ballroom B/C
8:30 AM – 9:25 AM Keynote Address: Continuous Feedback
Brian Harry, Microsoft Corporation
Room: Junior Ballroom B/C
9:25 AM – 9:45 AM Morning Refreshment Break
Sponsored by iCEDQ Soft
9:25 AM – 4:00 PM Exhibitor EXPO – Browse the 30 Booths Room: EXPO Hall
9:25 AM – 4:00 PM Coaching Sessions
Sign-up Required at Registration Desk
9:45 AM – 10:45 AM Concurrent Sessions: Industry Insights
Agile Using Agile Concepts to Treat Organizational Dysfunction
Michael Mah, QSM Associates, Inc.
Room: Grand Ballroom B/C
Process Identifying Your Organization’s Best Software Practices
David Herron, David Consulting Group
Room: Grand Ballroom D
Download PDF
Measurement The Yin and Yang of Metrics
Shaun Bradshaw and Bob Galen, Zenergy Technologies
Room: Grand Ballroom H/I
Download PDF
DW Testing Business Intelligence/Data Warehouse Testing
Karen Johnson, Software Test Management, Inc.
Room: Grand Ballroom J
Download PDF
Usability Testing User-Centered Design and Usability Testing for a Quality UI
Gail Swanson, Centare
Room: Grand Ballroom G
Download PDF
11:00 AM – 12:00 PM Concurrent Sessions: Benchmarking
Agile Communication Techniques for Successful Agile Software Projects
Rivka Papoff, Anixter International
Room: Grand Ballroom B/C
Download PDF
Process Eliminate Waste: The Key to Reduce Cycle Time and Cost
Megan Sumrell, Mosaic ATM
Room: Grand Ballroom D
Download PDF
Quality Management Quality Application Delivery Leadership in a Large Organization
Michael Baldwin, JPMorgan Chase
Room: Grand Ballroom H/I
Download PDF
COTS Testing Test Management for Third Party Applications Integration
Mary Claire Perkins, Gerdau Ameristeel
Room: Grand Ballroom G
Download PDF
Cloud Testing In The Cloud: Strategies to Test and Use the Cloud for Testing
Clyneice Chaney, MITRE
Room: Grand Ballroom J
12:00 PM – 1:00 PM Special Interests Roundtables & Lunch
1:00 PM – 2:00 PM Concurrent Sessions: Industry Insights
Agile Agile is from Venus and PMOs from Mars
Patricia A. Eglin, David Consulting Group
Room: Grand Ballroom B/C
Download PDF
Process Sustaining Process Improvement Gains for the Long Run
Gail Borotto, MITRE
Room: Grand Ballroom D
Download PDF
Organizational
Change
Testing: The Art of Not Testing
James Campbell, Tulkita Technologies, Inc.
Room: Grand Ballroom H/I
Test Planning Invading the Beehive:Test Planning for Success
Michael Lawler, NueVista Group
Room: Grand Ballroom J
Download PDF
Security Testing Successful Requirements-Based Strategies for QA-Based Security Testing
Rafal Los, HP Software and Solutions
Room: Grand Ballroom G
EXPO Talks 1:00 PM: Three Tips for Making Your Web Functional Tests More Stable
Jim Holmes, Telerik

1:30 PM: TFS – Not Just for Developers
Mike Beaudin, MPS Partners

Room: EXPO Hall
2:00 PM – 2:30 PM Afternoon Refreshment Break
Sponsored by Tulkita Technologies
2:30 PM – 4:00 PM Concurrent Sessions: Workshops
Agile Methods Pitfalls and Perils of Agile Testing
Janet Gregory, DragonFire Inc.
Room: Grand Ballroom B/C
Assessment Assessing Your Test Organization using Test Maturity Model (TMM)
Mike Ennis, Accenture
Room: Grand Ballroom D
Download PDF
Organizational Change Leading Change
Susan Slater, Corvus International
Room: Grand Ballroom H/I
Download PDF
Test Design Test Scenario Design Techniques
Timothy Korson, PhD, Qualsys Solutions
Room: Grand Ballroom J
Download PDF
Exploratory Testing Exploratory Testing in the Enterprise
Michael Kelly, DeveloperTown
Room: Grand Ballroom G
Download PDF
EXPO Talks 2:30 PM: Innovate QA/Test Processes with Model-Based Testing
Yaxiong Lin, TestOptimal, LLC

3:00 PM: How to Automate 100% of Your Data Across the ETL Process with QuerySurge
Al Rago, Analytics8

3:30 PM: iQA® – ETL Test Automation Solution
Sandesh Gawande, iCEDQ Soft

Room: EXPO Hall
4:15 PM – 5:00 PM Bonus Session: Slicing Product Backlog Items: A Vital Scrum Skill
Timothy Korson, PhD, Qualsys Solutions
Room: Grand Ballroom B/C
Download PDF
5:30 PM – 10:00 PM
(Buses depart at 4:30 PM)
Attendee Appreciation Night in Chicago
Sponsored by Microsoft

Thursday, May 3: Conference & EXPO

The QUEST 2012 Conference and EXPO continues Thursday with a range of speakers and workshops, including day-long focused tracks on Agile, Business Analysis, and Test Automation.

7:30 AM – 8:15 AM Registration & Breakfast
Sponsored by Micro Focus
7:45 AM – 8:15 AM Early Bird Bonus Session: They’re Playing Our Song
Elizabeth Glaser, PhD and Joyce Sattovia, The Boeing Company
Room: Junior Ballroom A
Download PDF
8:15 AM – 8:30 AM Announcements
Nancy Kastl, QUEST Conference Chairperson
Room: Junior Ballroom B/C
8:30 AM – 9:25 AM Keynote Address: What Next? The Future of Software Testing in 2012 and Beyond…
Nick Pointon, Head of Test Center Operations (India & Egypt), SQS
Room: Junior Ballroom B/C
Download PDF
9:25 AM – 9:45 AM Morning Refreshment Break
Sponsored by NVP Software Testing
9:25 AM – 6:30 PM Exhibitor EXPO – Browse the 30 Booths Room: EXPO Hall
9:25 AM – 4:00 PM Coaching Sessions
Sign-up Required at Registration Desk
9:45 AM – 10:45 AM Concurrent Sessions: Industry Insights
Agile Agile Test Automation: Truth, Oxymoron or Lie
George Wilson, Original Software
Room: Grand Ballroom B/C
Requirements Requirements Roulette: Gambling with Your Company’s Money
Pete DuPré, Borland-Micro Focus
Room: Grand Ballroom G
Download PDF
Business Testing Business Testing: A Risk-Based Approach
Rohit Pereira and Kimberly Tatum, Deloitte Consulting LLP
Room: Grand Ballroom H/I
Test Automation Automation Assessment with Risk-Based Analysis
Bob Crews, Checkpoint Technologies
Room: Grand Ballroom J
Download PDF
Mobile Testing Mobile Application Testing: Are you Ready?
Lee Barnes, Utopia Solutions
Room: Grand Ballroom D
Download PDF
EXPO Talks 9:45 AM: The IT Capability Maturity Framework
Tony Timbol, David Consulting Group

10:15 AM: Testing Center of Excellence – Maturity Levels
Tim Kelso and Arindam Chatterjee, Wipro

Room: EXPO Hall
11:00 AM – 12:00 PM Concurrent Sessions: Benchmarking
Agile An Agility Transformation Journey
Si Alhir, Redpoint Technologies and Len Lagestee, Cars.com
Room: Grand Ballroom B/C
Download PDF
Business Process Model Office: Focusing on Business Process Validation
Harriett Southerland and Connie Price, Blue Cross Blue Shield of North Carolina
Room: Grand Ballroom G
Download PDF
People/Teams Building and Managing High Performance Teams
Yolonda Kennedy, WellPoint, Inc.
Room: Grand Ballroom H/I
Download PDF
Test Automation Open Source Automation vs. Integrated Testing Software
Anne Hungate, Nationwide
Room: Grand Ballroom J
Download PDF
Mobile Testing Mobile Testing and Continuous Integration
Anaf Durrani, Orbitz Worldwide
Room: Grand Ballroom D
Download PDF
EXPO Talks 11:00 AM: Eliminate the “no repro” Bug with Improved Developer and Tester Collaboration
Raj Krishnan, Microsoft

11:30 AM: Test and Lab Management with TFS for Test Automation
Randy Pagels, Microsoft

Room: EXPO Hall
12:00 PM – 1:00 PM Special Interests Roundtables & Lunch
Sponsored by Wipro Technologies
1:00 PM – 2:00 PM Concurrent Sessions: Industry Insights
Agile Agile with Traceability: Blending Requirements and User Stories
Peter Varhol, Seapine
Room: Grand Ballroom B/C
Download PDF
Requirements Excellent Executable Requirements Can Get You Home on Time
Eric Landes, Agile Thought
Room: Grand Ballroom G
Download PDF
People/Teams Making Distributed Testing Teams Work
Jim Holmes, Telerik
Room: Grand Ballroom H/I
Test Automation An Automaton Framework that Really Works
Basivi Junna, Scalar USA, Inc.
Room: Grand Ballroom J
Download PDF
In-the-Wild Testing Thriving in the SoLoMO Landscape with In-the-Wild Testing
Matt Johnston, uTest
Room: Grand Ballroom D
EXPO Talks 1:00 PM: Automating Structural Quality Gate
Peter Pizzutillo, CAST Software

1:30 PM: Exploratory Testing Made Easy
Tim Bower, Original Software

Room: EXPO Hall
2:00 PM – 2:30 PM Afternoon Refreshment Break
Sponsored by Accenture
2:30 PM – 4:00 PM Concurrent Sessions: Workshops
Agile Scrum in the Enterprise
Jim York, FoxHedge Ltd.
Room: Grand Ballroom B/C
Download PDF
Requirements Leveraging Use Cases to Test Cases Development
Marcia Stinson, Quality Lifecycle Solutions
Room: Grand Ballroom G
Download PDF
People/Teams “If I Can See It, Why Can’t You”
Elizabeth Glaser, PhD and Joyce Sattovia, The Boeing Company
Room: Grand Ballroom H/I
Download PDF
Test Automation End-to-End Automation of ERP Software: A Case Study
David Dang, Zenergy Technologies
Room: Grand Ballroom J
Download PDF
Accessibility Testing Web Accessibility: A Missed Quality Requirement
Patrick Maher, TAP Group/nAblement and Robbie Miller, nAblement
Room: Grand Ballroom D
Download PDF
EXPO Talks 2:30 PM: Functional Testing for Mobile Devices
Clint Sprauve, Borland-Micro Focus

3:00 PM: In-The-Wild Testing for Mobile Apps
Peter Shih, uTest

3:30 PM: Challenges in Performance Testing of Service Oriented Architecture
Ameet Patil, Scalar USA

4:00 PM: Test Automation in Agile Development Environments
Viswanath Maddali, ValueMomentum, Inc.

Room: EXPO Hall
4:15 PM – 5:00 PM Panel Discussion on IT Disciplines: Collaboration, Competencies, and Careers
Leaders from PMI-Chicagoland, Chicago IIBA Chapter, CQAA, C-SPIN and IEEE Chicago Section
Room: Junior Ballroom A
5:00 PM – 6:30 PM EXPO Reception

Friday, May 4: Conference

The QUEST 2012 Conference wraps up Friday with sessions, panel discussion, and practice certification exams, including an afternoon open source tools forum.

7:30 AM – 8:15 AM Registration & Breakfast
Sponsored by ValueMomentum
7:45 AM – 8:15 AM Early Bird Bonus Session: An Enterprise View of Social Media, Collaboration, Jetpacks and Ray Guns
Todd Nilson, Social Syntax
Room: Junior Ballroom A
Download PDF
8:15 AM – 8:30 AM Announcements
Nancy Kastl, QUEST Conference Chairperson
Room: Junior Ballroom B/C
8:30 AM – 9:25 AM Keynote Address: Silent Alarm: Creating a Refuse-to-Snooze Attitude
John Blumberg, Keynotes Concepts, Inc.
Room: Junior Ballroom B/C
9:25 AM – 9:45 AM Morning Refreshment Break
Sponsored by Perfecto Mobile
9:45 AM – 3:00 PM CSQA/CSTE Practice Certification Exam Room: Grand Ballroom G
9:45 AM – 10:45 AM Concurrent Sessions: Industry Insights
Unit Testing Getting Started with Test Driven Development
Stephen Vance, uTest
Room: Grand Ballroom B/C
Download PDF
Regression Testing How to Optimize Your Existing Regression Testing
Arthur Hicken, Parasoft
Room: Grand Ballroom D
Download PDF
User Acceptance Testing The UAT Chess Game: Playing Your Pieces to Win
Glenn Stout, PhD
Room: Grand Ballroom H/I
Download PDF
Performance Comprehensive Performance Monitoring of Large Enterprise Applications
Vinkesh Mehta and Vic Soder, Deloitte Consulting LLP
Room: Grand Ballroom J
Download PDF
11:00 AM – 12:00 PM Concurrent Sessions: Industry Insights
Lifecycle Testing Closing the Specifications Quality Gap through Behavior Driven Development
Chris Kozak, ThoughtWorks
Room: Grand Ballroom B/C
Download PDF
Web Testing The Many Faces of Web Testing at Google
Greg Dennis and Simon Stewart, Google
Room: Grand Ballroom D
Download PDF
Test Reusability RSTAR™: Achieving Reusable Tests and Data
Karen Johns, Mosaic, Inc.
Room: Grand Ballroom H/I
Download PDF
Performance Real World Production Performance Testing from the Cloud
Dan Bartow, SOASTA and Lee Barnes, Utopia Solutions
Room: Grand Ballroom J
12:00 PM – 1:00 PM Lunch & QAI Grand Prize Drawing
1:00 PM – 2:00 PM Panel Discussion: Free Testing Tools: Looking Inside Open Source
Panelists from Sauce Labs, Google, and System Verification Associates
Room: Junior Ballroom A
2:15 PM – 3:00 PM Concurrent Sessions: Discussion Forums
Building Testing Practice Building a New Software Testing Practice
Karen Johnson, Software Test Management, Inc.
Room: Grand Ballroom D
Download PDF
Enterprise Testing Size Matters When Testing in a Large Organization
Beverly Edwards, Allstate
Room: Grand Ballroom H/I
Regulated Testing FDA is a Three Letter Word: Testing in a Regulated Environment
Denise Flueckiger, Abbott
Room: Grand Ballroom J