Benchmarking

Agile Communication Techniques for Successful Agile Software Projects
Rivka Papoff, Anixter International
Wednesday, May 2
11:00 AM – 12:00 PM
TMaint is a table maintenance application that was built using agile methodologies including incremental rapid iterations, wiki documentation, open instant communication, and a clearly defined schedule. The test case creation was prioritized and done at the same time as development. Iterations were grouped by delivery cycle. Each finished component was built upon the previous one. Questions were resolved in real time and documented in the wiki. Specific software features were assigned by priority. Developers and QA analysts reviewed dates and prioritized tasks and defects as they changed. As test cases were designed, questions were asked, prompting developers to clearly state what they were coding. Communication breakdowns were resolved through the use of whiteboards, live wiki updates, and short meetings. Developers unit tested and reviewed new test cases leading to early defect detection. Join Rivka as she illustrates the benefits of effective communication techniques on the quality of a project ant the product it produces.
Rivka Papoff, Anixter International

Process Eliminate Waste: The Key to Reducing Cycle Time and Cost
Megan Sumrell, Mosaic ATM
Wednesday, May 2
11:00 AM – 12:00 PM
Waste is a common problem in most organizations’ projects and processes that causes longer cycle time and higher cost. Non-value added activities, rework, wait time, defects, and other activities that do not directly provide business value are waste. According to the “Cost of Quality” around 40% of the cost of producing a product can be waste. However, identifying this waste and then getting rid of it can be challenging, especially when there is little time to focus on continuous improvement. The Lean and Six Sigma communities are known for their proven tools and techniques that are quick and effective in defining, measuring, and analyzing the causes of waste. Join Megan to learn rigorous, metrics-driven, results-oriented approaches to eliminate the waste that is slowing down your processes and causing higher project costs. Doing more with less is possible by eliminating waste.
Megan Sumrell, Mosaic ATM

Quality Management Quality Application Delivery Leadership in a Large Organization
Michael Baldwin, JPMorgan Chase
Wednesday, May 2
11:00 AM – 12:00 PM
In the tactical whirlwind of testing, the strategic, long range activities that promote systematic quality are often lost. The forward-thinking company recalls that while quality control is a vital part of the software development lifecycle, it’s only one piece of a much larger puzzle. Quality assurance, including careful planning and informed analysis, generates true organizational change. This session will demonstrate how a company housing an IT organization of nearly 20,000 professionals has re-organized its quality functions to create a career path which attracts, builds, and maintains the best talent while providing the leadership necessary to achieve truly transformative change in quality application delivery. Join Mike to learn how his organization is undergoing this transformational program aimed at instituting a framework to provide keen focus on critical core goals including governance functions that support and enable those vital goals.
Michael Baldwin, JPMorgan Chase

COTS Testing Test Management for Third Party Applications Integration
Mary Claire Perkins, Gerdau Ameristeel
Wednesday, May 2
11:00 AM – 12:00 PM
Using a third party application within a business model can be advantageous, but it can also provide significant challenges to an IT Organization. While the benefits include increased functionality, standard industry practices, and decreased in-house maintenance and support, the perception that the software is being delivered as a package and fully tested does not always hold true. At Gerdau Ameristeel there is an increasing realization that vendor quality and integration into existing architecture can be a challenge that can lead to an increase in the testing effort. Through several releases of software they have learned that the best practices of their vendors are not the same as their own in-house best practices. Join Mary Claire as she shares the common issues encountered when testing a third party application and recommends management, test, and relationship building approaches to help foster a partnership with your vendor that will lead to more successful implementations.
Mary Claire Perkins, Gerdau Ameristeel

Cloud Testing In the Cloud: Strategies to Test and Use the Cloud for Testing
Clyneice Chaney, MITRE
Wednesday, May 2
11:00 AM – 12:00 PM
Cloud computing is revolutionizing the traditional IT world. Testing organizations will play a significant role in ensuring that an understanding of the risks and benefits associated with cloud computing are available to their organizations. To do this, an effective test strategy must be developed. In addition to understanding clouds in order to test them, testing organizations should also be considering if the cloud is where they should go for some of their testing. This presentation focuses on these two aspects of testing and the cloud, how to test a cloud effectively and whether you should consider the cloud for your testing portfolio. Join Clyneice and Mike as they explain the key test strategy considerations when testing a cloud deployment, considerations for determining if moving testing to the cloud is a viable option, and an overview of the tools used for cloud testing.
Clyneice Chaney, MITRE

Agile An Agility Transformation Journey
Si Alhir, Redpoint Technologies and Len Lagestee, Cars.com
Thursday, May 3
11:00 AM – 12:00 PM
Cars.com, a division of Classified Ventures LLC, was launched in June, 1998. It is the leading destination for online car shoppers, visited by more than 10 million people each month, and excels at putting car buyers in control of their shopping process by providing the information they need to make confident buying decisions. To further fuel its success, Cars.com ventured into an enterprise transformation focused on greater organizational health and agility. The enterprise transformation involved product management, project management, product engineering, user experience, enterprise architecture, operations, infrastructure, and oversight. This session will showcase the transformation experience from all of these perspectives. Si and Len will share a transformation roadmap and specific actionable lessons learned that you can leverage in your own transformation. They will also address any questions you may have on the topic. If you are considering a transformation journey with agility, you don’t want to miss this session!
Si Alhir, Redpoint Technologies
Len Lagestee, Cars.com

Business Process Model Office: Focusing on Business Process Validation
Harriett Southerland and Connie Price, Blue Cross Blue Shield of North Carolina
Thursday, May 3
11:00 AM – 12:00 PM
Model Office is the final phase of validation before system go-live. The Model Office will provide an environment for business process validation by bringing together the people, process, and technology of a new solution. Typical testing organizations do a wonderful job of resolving defects around business requirements and system integration, but there is often a gap around process validation upon implementation to a production environment. The introduction of a formalized Model Office phase enables the user to confirm business process functionality prior to roll-out. Join Harriett and Connie as they review the Model Office purpose, scope, and objectives. They will explain the associated governance, core team, key stakeholder models, and interaction points. They will share how the Model Office is integrated within the project life cycle and how you might leverage a similar idea.
Harriett Southerland and Connie Price, Blue Cross Blue Shield of North Carolina
Connie Price, Blue Cross Blue Shield of North Carolina

People/Teams Building and Managing High Performance Teams
Yolonda Kennedy, WellPoint, Inc.
Thursday, May 3
11:00 AM – 12:00 PM
Have you ever hired a tester that you thought was perfect for your project only to find that they actually were not the right fit? Once you do find the right candidates, how do you ensure that your team “jells” so that they are able to work effectively, individually and as a team? This presentation will provide some valuable insight into developing a process to identify and hire a tester that is a good match for both your project and your company. You will learn how to use behavior interviewing and a skills assessment matrix to assist in your hiring decisions. You will discover how to build an onboarding and mentoring program to increase productivity and sustainability. Finally, Yolonda will also discuss how to use the “Tester Style Analysis” to assess and better understand each person in your group both to leverage individual strengths and to determine how they can best work together as a team.
Yolonda Kennedy, WellPoint, Inc.

Test Automation Open Source Automation vs. Integrated Testing Software
Anne Hungate, Nationwide
Thursday, May 3
11:00 AM – 12:00 PM
Automation does not end with software development. Test automation, done well, becomes part of the complete software asset. In this session, Anne will discuss the history of test automation and leading up to a lively comparison of automation tools in unified testing software (such as QTP) and Open Source tools (such as Cucumber). You will be given an evaluation framework to use for your own projects that will help you to understand which available automation tools are best suited to your project needs going forward. Anne will share test automation tips from the trenches and practitioner learnings obtained as a result of actual experience. Anne will also provide a look ahead to what the future may hold with respect to test automation. You won’t want to miss this session.
Anne Hungate, Nationwide

Mobile Testing Mobile Testing and Continuous Integration
Anaf Durrani, Orbitz Worldwide
Thursday, May 3
11:00 AM – 12:00 PM
Mobile is already the next big thing. In the near future, we will see more transactions on mobile devices than on our desktops. What are you doing now to prepare for this future? The last thing you want is a manual solution to a problem that requires not only automation, but continuous automation. Join Anaf and hear the story about how his organization entered this field by automating. Learn how they leveraged CI tools and virtualization to enable continuous integration that paves the way for continuous deployment. Anaf will discuss automation on multiple devices, integration with CI tools, and how to leverage distributed teams across the globe to effectively automate mobile offerings for native apps and mobile web sites.
Anaf Durrani, Orbitz Worldwide