CSQA Certification

Certified Software Quality Analyst (CSQA) Prep Course

Monday & Tuesday, April 30 & May 1: 8:30 AM – 4:30 PM
Sponsored by: Chicago Quality Assurance Association

This full-day class is one of many focused professional development opportunities at QUEST 2012. Class tracks include Agile, Requirements, Process, Test Automation, Test Design, Testing Practices, CSTE Certification Prep, and CSQA Certification Prep.

The Certified Software Quality Analyst Prep Course is designed specifically to prepare the quality assurance professional for the CSQA examination. This is a 2-day course taught by a certified QAI instructor. The course assists the quality assurance professional in focusing on the topics that are important for understanding, thus helping toward the successful completion of the exam. This course is not intended to supplant the need for proper examination preparation. However, it will serve as an excellent review of the CSQA Common Body of Knowledge (CBOK) which consists of the ten skill categories listed below. Sample exam questions are provided throughout the course.

  • Quality Principles and Concepts
  • Quality Leadership
  • Quality Baselines (Assessments and Models)
  • Quality Assurance
  • Quality Planning
  • Define, Build, Implement, and Improve Work Processes
  • Quality Control Practices
  • Metrics and Measurement
  • Intern Control and Security
  • Outsourcing, COTS, and Contracting Quality


  • Formal application for certification is not required to take the prep course.
  • Attendance is limited to 25 students (register early to guarantee a spot).
  • The course fee is non-refundable; substitutes are allowed with prior notification.
  • No walk-ins will be accepted.
  • Complimentary continental breakfast, lunch, and afternoon refreshments will be provided by the Chicago Quality Assurance Association.


Barbara Merwin, Patterson Group
Barbara Merwin, Patterson Group
Barbara Merwin has over 25 years of experience in Information Technology, working with both large international organizations and small not-for-profits. She began her career as a business analyst and has continued to apply those skills in a wide variety of situations. Barbara is the drafting author of the Quality Assurance Institute’s Certified Business Analyst Common Body of Knowledge. Barbara speaks and teaches internationally on a wide variety of topics. She was one of the founders of the Quality Assurance Association of Maryland and was the Conference Chair for the 2005 and 2006 Quality Assurance Institute’s International Software Quality Assurance Conference.